Unfortunately, this was one of the worst dental experiences I've had. And I like going to the…read moredentist. The cleaning was done almost entirely with manual scraping tools, which felt rough, outdated, and uncomfortable. They only used the water cleaner because I mentioned I had never had a dentist rely so heavily on hand scraping before. They only started using it after I brought it up. Even after the appointment, my teeth still didn't feel fully clean. The backs of my lower teeth still felt gritty, and when I flossed at home right after there was still buildup. I can tell the polish portion was incredibly rushed as well. But I'm not complaining because at that point I just wanted it to be over and to leave. The office itself also felt cramped and unprofessional. There are no real private rooms. Only one partial wall separating patients, so you can hear and see everything happening around you during your appointment, and the other person's appointment. To top it off, when I tried to pay with cash, the office didn't even have $5 in change available. If you don't have change post a no cash sign or something. Overall, the entire experience felt rushed, outdated, and below the standard I expect from a dental office.

Who enjoys having to go to the dentist, I do!! Everyone here makes going to the dentist's office a…read moretreat. I feel that Dr. Ashley and the team practice proactive dentistry. The staff is always friendly and engaging. My only suggestion, the office soundtrack needs a little more edge. Perhaps classic rock?

Gotta be honest...I strongly dislike going to the dentist. If you're like me, read on…read more Having said that, Dr Ahn bought my dear friend's practice and he is really a great dentist. From the time he was just helping out, until the time he took over, he has been a calm and quite entertaining dentist during various procedures. Carissa is the sweetest "do everything that he isn't doing" staff member, that I don't even know her real "title". (She followed him with the practice, thank you, Dr Ahn!) They provide estimates based on what your needs are and you decide what's best for you. I just had three (3!) crowns placed and honestly, you can't tell, they look great. (I was duly treated in advance to avoid discomfort.) If you strongly dislike dentists like me, this might be a good practice to check out. They listen to your concerns and work with you to determine what's best, and to make sure you are comfortable with your procedures. Thanks, Dr Ahn and Carissa, I'm so relieved that I'm done until my next cleaning!

I'm actually really torn about how to review this dental office. I first called to inquire about a…read moretooth extraction. I had a tooth that was giving me a horrible amount of pain and I knew I needed it out but it took awhile to get insurance. Once I had it I called all over the place looking for a clinic that would take it. I was so relieved when I found L.F.D. I was impressed with how quickly he got me into the office. He was quickly able to identify the problem and explained he would perform a root canal but wasn't sure if he could save the tooth but he would do his best, which was all I could ask for. The first part of the root canal went great, he explained what he was going to do and I appreciated that. I was however a little off-put when I mentioned having a previous bad experience with a dentist, which is why I was so nervous and his immediate response was "I'm not going to be your dentist." But at least he was fixing my tooth so it was what it was. I was also a little out off by the fact that he immediately mentioned that with the insurance he was getting paid 1/3 of what he normally would. The 2nd part of the root canal he scheduled for a week later, which was quick and I liked that but again was a little off put that he didn't bother to ask if the day worked for me surrounding a work schedule. I showed up for my second appointment and he attempted to finish the root canal but had to stop when he said the tooth had a crack and he wasn't able to save it. I signed the form for a extraction, I have had my wisdom teeth out and 2 others previously so I'm no stranger to them but HOLY CRAP, I was NOT prepared for how that was handled at all. He told me I would feel a pressure and hear a snap sound, so I braced myself for that but when I say he jerked my head all over the place, that would be an understatement. The closest thing I can compare it to was playing with a rope and your dog in the yard. There were a few points where I actually could feel the pain and thought I made it more than obvious by the way my legs shot up, my hands grabbed the arm rests, the noises that came out of my mouth and how badly I was shaking but apparently that was lost on both him and his assistant because all he kept saying was "almost done, you're gonna feel pressure." When the tooth was finally out and the cause was placed my mouth was filling with blood, I had blood drops on my sweatshirt, the bib they clip to you was covered in blood, I had blood on both my hands. The assistant gave me the suction to hold in my mouth and for the 5 minutes I sat there literally all I saw in the tube was red. I was still uncontrollably shaking when he told me the medicine he would provide. I went to the lobby and waited for my prescription and it took everything in me to stop myself from crying. I'll circle back around to the fact that over all he did stop the pain I was experiencing and with my insurance it didn't cost anything which I am beyond thankful for because everyone knows a simple dental procedure can reck you if you don't have the proper insurance. I appreciate how he handled the beginning of the root canal and would have given this clinic an 8 out of 10 just because I was slightly put off in the beginning but over all this was BY FAR the most traumatizing dental experience I have ever experienced. Absolutely none of my other extractions, cavity fillings or root canals could even hold a candle to what I just experienced. I really really really wanted to like this guy but overall if you need an extraction, 10 out of 10 DO NOT RECOMMEND.

Where shall I begin? Dr Chad is my mother's dentist and she has been going to him for some time…read morenow. My mom is 92 years young, and does quite well for her age. Dr. Chad has gone above and beyond to make her feel comfortable and understood. He has done exceptional work on my mother's teeth, and is patient and kind. Dr. Chad has also kept me to updated with her dental work, as well as making sure she is comfortable with the dental work that he has done. Thank you Dr. Chad, for showing your care with the kupuna and being such a blessing. Your care means the world to my mom, as well as myself. I am confident that my mother is receiving the very best care. Highly recommended!

Dr. Chad Kawashima is the best dentist!!! He always provides excellent results!!!! Likewise, Lei,…read more from his staff, always provides the best customer service with her compassion, efficiency, and follow-up responses. She is a top-notch professional and role model template of how an office should be run! Thanks Lei! Keep up the good work !!! Duane B.

I am impressed with their teamwork and care during procedures that can be painful. They also made…read morebe comfortable by keeping me well informed about the entire process.

These people decided to send me a bill 5 years after the actual service date. they did not even…read morebill the insurance company, according to their records until 6 months after the service. Absolutely lousy business practice, and I suspect a scam. but it will cost more to fight it and also wreck my credit, then it will be to pay it. don't use this dentist unless you want to be scammed.

Very earnest,kind,good customer service,excellent technique,clean…read more The bldg have parking and this business provides validation. This Office has coffee,TV. Big recommendations

If you are in need of quality care and service for your dental needs, this office is awesome…read more The staff is kind, efficient and professional and the quality of work coupled with the technology and attention to detail create a truly positive dental experience and I abhor dentist, so that's a lot coming from me! Thank have only needed cleanings, but my other half had some serious dental work done and it came out great. 10 out of 10 recommend.

I've lived on island 6+ years and I will only go to Honolulu Dental. The entire office is…read moreimmaculate and the staff is as well! Dr. Leou ( I know I spelled that wrong) is the BEST Dentist I've ever encountered. She makes me feel comfortable and cared for each visit. Going to the Dentist is stressful as we all can agree. , But they make it less stressful, Mahalo Nui

I went in for a basic cleaning and check-up and was told I had so many cavities that needed to be…read morefilled. That immediately felt off, so I got a second opinion at Kyle Leong Dental. Dr. Leong took the time to properly check everything and even waived the X-ray fee (since insurance didn't cover it) just to make sure I got an accurate diagnosis. Turns out--I only had ONE cavity. That's it. So how do you go from 1 cavity to this many cavities!? That's not a small mistake--that's straight up SCAMS. I'm honestly disgusted because dental work isn't cheap, and telling patients they need unnecessary procedures feels like a scam. And after looking into it, I'm clearly not the only one who's experienced this. ( check google review) Do better. Stop taking advantage of people. And if something doesn't feel right--GET A SECOND OPINION.

Had a tooth pulled recently Receptionist was very helpful…read more Called my insurance for billing info Got me right in and DR Lung was professional and nice took care of business I may go back for a implant next year will see $$$$

World class service that I really appreciated! Every member of the staff that I interacted with was…read moreextremely caring, supportive, and professional! Dr. Gregory Lung is the very best at what he does, not only technically but personally. He made certain that I was comfortable throughout the procedure (extraction of 4 teeth). Once he numbed me, I didn't feel a thing! Great experience! Dr. Lung's dental assistant, Labry, was just as good. She kept reassuring me that everything was going to be okay. She too was just as caring and professional! Throughout the procedure, Dr. Lung called out what was needed and not once did he have to repeat himself. (He also kept sharing the credit of the success of the procedure with Labry each time I thanked him!) This office is located in a building across the street from Don Quijote Kaheka. Parking lot ceiling kind of low but I was able to get my Tacoma in and out without incident. Free validated parking! Overall, a very positive experience! I will most definitely choose this place for all of my future dental needs! THANK YOU VERY MUCH, DR. LUNG, LABRY, EMILY (for lending me the squeeze stress ball), AND THE LADIES AT THE RECEPTION COUNTER! You folks made my entire experience pleasant!

I'd like to start off by saying that I've always despised having to go to the dentist. I absolutely…read morehated the chemical smells and stuffy rooms. So the fact that I'm here to leave a positive review for Waialae Dental Care surprises even me. Prior to an appointment: You'll get a text message or email as a reminder. Honestly, that helps me a bunch because there's been a few times where I would've completely missed an appointment without those reminders. Parking: Although there's limited stalls, even on a busy day, I've never had to circle the block to be able to park for an appointment. That tells me plenty of how efficient the staff are when scheduling clients. Front of the office staff: They're the most welcoming when it comes to customer service. They're also your biggest supporters and advocates for people who take the time to take care of themselves. All of it is done with aloha! If you're in need of a treatment plan, not only do they give you a full breakdown of what's needed along with the estimated cost but they'll also give you finance options to assist should you need it. There's never any pressure. The Dentists and their support staff: All around the staff is just amazing. No one does anything without checking in on you and your concerns. The patient rooms are somewhat small but they've done great with adding TVs and portraits to keep the mind focused on something else. At the end of the appointment: You'll get to sit with the frontline staff and they always check and see how you're feeling and provide you with next steps (as needed) or let you know how far out you should plan for a cleaning. In all, you can't go wrong with choosing Waialae Dental Care. Good parking, staff that feels more like extended family, and care that eases the mind with their attention to not only the details but also to you specifically.

The actual dental care is great, the people are friendly, however the organization or admin side is…read morenot effective. I asked on 5/4 for a letter of medical necessity for my upcoming procedure on 5/18. On 5/18 they didn't have it so I reminded them and they said they'd email it; no email. 5/20 I call and ask about it, I'm told I'll be emailed; no email. Now it's 5/27 I call again and I'm told I'll be updated.. we'll see. My FSA rolled over and the deadline for submissions is 6/1. I thought by asking on 5/4 I wouldn't have to worry about being out $1,600 AND losing the $1,600 in my FSA but here we are. I think I'll go somewhere else for the semi-annual service I need and avoid the headache.