Gave me a shelf in my hair. For a $40 hair cut that is insane!! Went back for a fix and they did…read morenot fix it. It is now worse but they were sure to charge me a second time too.

Giving 2 stars because the service was good, but I was ripped off. My BF purchased a special and…read morepaid for services which were written out by staff on the gift card. When it came time to pay, I was told I owed an additional $100!! Ended up paying full price, so the "special" was a gimmick. What a scam! I won't be back.

I had a wonderful experience! Relaxing atmosphere, kind people and amazing cut & color!…read moreI'm due to go back soon and I can't wait!

Hair appointment was very good (cut and color). Facial services are very out-dated, years behind…read morewhat you will find in other locations in other cities and states. No red light was given during facial, no microneedling, no deep pore cleaning, no pore extractions - all basic things provided for in all other facials at other spas everywhere now. Staff spent a lot of time messaging calves (no reason given for this but no foot message which is typically given at other spas during facials).

i booked a couple's massage for myself and a friend who was two weeks postpartum and we had a…read morewonderful experience. the vibe inside is so cute, quirky, and calm. the owner also has an adorable small white dog that hangs out by the front desk! the dog did bark occasionally during the session, which i could hear from the upstairs massage room. it didn't bother me much, but i thought it was worth mentioning for anyone with noise sensitivity or those who prefer total silence during a relaxing escape. we both chose the hot stone massage and it was absolutely magical and exactly what we needed. alison massaged my friend and alonzo massaged me, and they were both truly fantastic. next time i am back in town to visit, i will definitely be booking another service here! ‍

I only have good things to say. We arrived a little before our massage time. The owner is a very…read morenice woman, and she gives you chocolate when you leave. There is a little puppy but it's very very sweet and I loved it. I have some health issues so when I told Derek that I only like medium pressure, he listened. He really helped my muscle spasms in my neck and he was a wonderful masseuse. My husband had Linda and said she was very aggressive but it was a "hurts so good" kind of massage for him. The place smelled very nice and the music was perfect in the rooms. We will definitely go back next time we're in Pittsburgh.

I live very close to this place and was excited to have so many services nearby. But I spent $250…read moreon lashes and they fell out in a couple days and they still charged me to fix them, and then left me a voicemail cancelling any future appointments (like I would have went back anyways) saying it was due to disrespectful actions. Ummmm. I apologize if feedback is disrespectful. . I've had my lashes done many times in California and this area and I don't know where this lash girl got her many years of experience but the first suggestion I would give is please don't glue my eyes shut and priming the lashes first might b helpful just like you would before applying anything you want to stick . Thank you

I decided to treat myself and purchase a Swedish Massage and Custom Facial Package. I easily booked…read moreonline and was so excited for my treatments! When I arrived, the check in process was clean and easy, and I was greeted warmly. I only had to wait a few minutes in the waiting room before Marisa was ready for my massage. Marisa immediately asked if I was allergic to any scents and/or body products, which I truly appreciated. She then asked if I had any specific concerns or areas I wanted her to focus on. When I told her about my TMJ flare up, she was very responsive. My massage was amazing! She was truly knowledgeable, open to feedback, and made me feel relaxed. After my massage, I went on to my facial. This was my first time ever receiving a facial, so I was super excited for Kaylea to work her magic. However, it turned out to be a rather disappointing experience. First of all, the walls were so thin I could hear every conversation had throughout the building, which made it very hard to relax. Secondly, I thought a steamer would be used, but warm towels were used instead. When she asked me what type of face mask I wanted, I wasn't sure of my choices. The only choice she gave me was the hydrating mask, so that's the one I ended up going with due to my lack of knowledge. While the mask was on, she was on her phone right behind me. It was super awkward... I definitely wish they would leave the room while the mask is setting! My skin felt great afterward, but the entire experience was uncomfortable, and it was so hard to relax! Overall, I probably wouldn't return to Element Day Spa. I don't treat myself often, so I rather pick a spa that really is more relaxing.

I recently moved to Morgantown for a new job, anyone who has moved to a new state knows how…read morestressful that can be. After getting the bulk of my move taken care of I got the Aveda Stress Relief Massage. It was wonderful and I did feel a huge relief, I didn't really enjoy the scrub applied to my back, but that wasn't a huge deal. Erin did excellent work and gave me some tips to assist my poor back. The front desk was very professional and I rescheduled another massage. I love the ambiance of Tuscan, as you walk to the massage rooms in gets a little darker so you aclimate to relaxation. A couple days later I scheduled an eyebrow and bikini wax online, accidentally for the wrong day. I called the next day to reschedule both from the 29th to the 30th, but either I wasn't very clear or the woman was experiencing a case of the Mondays because she only moved one of the appointments and I had to call again to move the other. I look forward to having other services completed here.

I went to Tuscan to get my nails and toenails done many times. Just today I went and got French…read moretips done. The lady whom did my nails was great, and kind. There was pop music playing. Nice gift shop in the front of the store. Not long wait after we got checked in. This is the best place I've ever been to get my nails done.

I bought a year long membership for a massage once a month. I purchased it the end of April and my…read morefirst appt was May. I went in for what I thought was my last massage for the membership which still says active until April 29th. I was told I'd have to pay for it unless I paid another $720 for a new membership. So, I was getting cheated out of my last month unless I paid more? I left. Then I got a call to come back they were wrong, it was included. Well, I was already home and was not returning to an awkward situation, when this was suppose to be a relaxing experience. The kicker was the text I got later saying I missed my appointment and to call to reschedule. No thank you, you lost a customer who was going to renew her membership.

It's hard to get appointment here but worth the wait They…read moreonly use Zoya products (which I love) for their mani/pedis Small, cozy and relaxing. We had a girls day and were all very pleased with the results. They do an Excellent job

I have been going to Esspa for years and have tried multiple services. All of the relaxing…read morepampering has been fabulous. The murals on the salon and background music make it feel as if you are in Paris. My usual service is the classic Dazzle Dry manicure (and sometimes pedicure) with Azzize. I appreciate the time that she takes to carefully clean up the area around the nails and apply the polish completely to the edges of each nail. I had previously gone to another area salon, and my nails were destroyed by the motorized buffer that they used. After months of going to Azzize my nails are so much healthier!

I have received great services here throughout the past 25 years. But what really bothers me is the…read moreconfusing attempts to book online. First, the online offerings and the offerings listed in the booking application are different. There are also no prices listed in the online booking list. Please don't offer the option of online booking of services with this much confusion, or please update your booking technology. I end up having to call anyway.