We relocated to Richmond about 2 years ago and have been using this cleaning service since. I…read morecannot overstate what a beautiful job she and her crew does for us. And, she is priced very reasonably. I trust her and her crew in our home without any hesitation. Some of the cleaning she does is above and beyond anything I have ever done!! She has accommodated us when we have needed to change our time slot. She is excellent at keeping her schedule. I hope to be using her service forever! We highly recommend her service.

I messaged on Saturday via Yelp and after a first automated response was still awaiting feedback by…read moremidweek, and I already had quotes from two other businesses by that point. When I did finally receive a response, they told me to reach out directly via their website which puts into question the status of the Yelp Guarantee for going through the Projects process. This seemed to indicate to me that the text in their automated response on Yelp Projects has not been properly updated to reflect how they want potential clients to request estimates. I can appreciate they have a lot going on but if this is how they treat you when they are actively courting your business, I find it difficult to believe they would be much better once they have already secured it. FOLLOW-UP PURSUANT TO BUSINESS RESPONSE: I appreciate the nuances of the Yelp Guarantee may be open to interpretation in terms of when it applies. That said, if the business chooses to be included in Yelp Projects, they should be willing to handle requests therein or at least set up a consultation through it, otherwise the Yelp Projects $2500 guarantee may be in jeopardy. The additional response from them indicates that only a quote is required to seal the deal so to speak, but I did not receive that at the time I was asked to reach out via their website, so it is entirely possibly they would have applied this later and be within the terms of the Yelp Guarantee. I have no way to know if that would have been followed since I did not pursue further contact with them after that point, though I will give them the benefit of the doubt that they would have made good on the guarantee through the process or through their business insurance if a work quality issue has transpired. When I initially made the request I had a two week span of availability for the actual cleaning to be done (though I mentioned ideally this would be to action the following week), and only because Juliana's took 3 business days to get back to me to tell me I should reach out directly did it appear to be an "expedited request". I am glad they have so much business that they can afford responses like this and be unavailable for service but if this were the case then that would have been a benefit to know from the outset so that I could have ruled them out as a candidate immediately. Considering most folks don't have more than a few weeks between closing on a house and moving in, and I personally reached out to them a day after my closing, I do not see any path I could have taken to reach out to them sooner. Juliana's notes in their added response that I did not actually enlist their services, which is true, though Yelp policy is that a review may take place so long as there was a consumer interaction/experience, which there was in this case.

Ritzy and Sandra did an absolutely phenomenal job. Our house honestly hasn't looked this clean…read moresince the day we moved in. We have a long-haired German Shepherd, and his fur is always a challenge -- but after they finished, there was no trace of a dog anywhere. I was genuinely amazed. They were thorough, detail-oriented, and clearly took pride in their work. Every room felt refreshed, spotless, and thoughtfully cleaned. This was a true deep clean, not a rushed surface job. 10/10 experience -- I would absolutely request Ritzy and Sandra again and highly recommend them to anyone looking for top-tier cleaning.

The Sparkle Wash crew cleaned my siding/brick home on May 9th. The North side of the house siding…read morewas covered heavily in Algae, mildew, etc. They washed siding, brick and gutters. The crew was professional and pleasant to work with. Very reasonably priced. Arrived when promised. They noticed that I had missed closing a window and were quick to tell me before washing that side of the house. They did a beautiful job. There was minimal trampling of my flower garden (It's a large garden with very dense growth and would be impossible not to stomp a few cone flowers.) My car was parked close to the house, so to get the wash solution off the car, they washed my car! They also gave my patio a quick hit to wash the solution off. Great job! Ensured all splattered solution was cleaned off the unintended surfaces. Took a lot of care. Will use them again!

Great people. Awesome service. Spotless apartment, and I got my full deposit back. I would…read moredefinitely hire them again.

I hired Keylas Cleaning for a move-out cleaning and they did an outstanding job! The place was left…read moreabsolutely immaculate. What impressed me most was their attention to detail, they thoroughly cleaned every area, including spots I didn't even think about. She was also very friendly. Highly recommend if you need a deep clean!

My daughter, to say the least, has problems with organization. She would dread going home to her…read moreapartment because she would never put things away. I saw on the website of Rosa Cleaning Services that she specialized in helping individuals who have problems with both organization, and keeping their apartment/home clean. On her website Rosa provided "before and after" pictures of her work. The before picture looked like a typical guys college frat room apartment mess; and the 2nd photo was the same living space but with everything in its rightful place. I thought to myself, this is the person my daughter needs to help her with her apartment. My daughter just sent me a video, and was squealing with joy that her apartment, after Rosa finished with it, looked like a hotel room. If Rosa can turn my daughter's apartment into a, "hotel room," she can do anything.

What an amazing experience! From initial communication through our first cleaning experience,…read moreIsabel's team has been truly a blessing for me and my 83 year old mom. In this crazy world it is a relief to find trusted, dedicated professionals to help make life smoother. Very clear communication, highly responsive, on time. Extremely thorough and frankly went way beyond my expectations. Our house looks so much better! Very grateful for this family and their service excellence. We have asked Isabel and her team to come back in a few weeks!

The cleaning today was the best anyone has ever cleaned my home. Jose listened carefully to what I…read morewanted done and when they finished, everything was sparkling. Very pleasant and professional.

Much better second time around. Whoever the guy was that came with the lady...kudos to you...he was…read morecleaning everything.

I've now used Lali's service a handful of times, and each time her staff over delivers--they're…read moresimply wonderful! My house sparkles. Starting this year, I'll have them come 1x/month. Highly recommend Lali's Amazing Cleaning Team!

I used Nyah's Cleaning service to clean my home every 3 weeks and each and every time she did an…read moreexcellent job and at a pretty good price.