Service department is so unprofessional and rude !! Left me sitting for over 3 hours for an oil…read morechange. On my first visit Then next service appointment my vehicle would not release spare tire. They told me it was my fault and needed to pay the mechanic for his time to fix it ! But it has an active recall for that exact problem !! My vehicle is practically brand new !! And under warranty.

Don't bother setting appointmen for basic oil change/tire rotation. Had an appointment and waited…read morefor 2 hours just to be told nothing had been done. When I reach out for manager or supervisor, I was put on hold for over an hour. Oh and their own workers recommend J Pauley Toyota, which is next door.

I do construction work for a living and saw this name on Facebook. I decided to call her and ask…read morefor pricing and availability for a cleaning. She got on it right away and the next day my truck was looking better than it did out of factory. I can't recommend Clean Queen enough. Her attention to detail, and very good work ethnic will have you wanting you to keep your vehicle in tip top shape weekly! Thank you again Clean Queen

Had a crate motor installed in my Honda and all the turbo upgrade pipes, intercooler. etc... Fair…read moreprice and quick service. Replies to all my questions via text; they are busy, so it may take an hour or so, but always responds. I plan to have them install "coil-overs" next. Absolutely recommend for the Fort Smith Arkansas Area!

I called to schedule an appointment and the young lady said she would get back with me through text…read moremessages. She text to make sure that I was getting her messages I text her multiple times and never got an answer. They worked with my warranty and she said that they would cover it. I was extremely excited to get my vehicle in. I'm very disappointed.

They did a great job repairing my truck. Very friendly and reasonably priced. I highly recommend…read morethem.

Josh handled my claim with professionalism and expediency. He handled the insurance paperwork and I…read moregot to leave with a great sense of peace. Thank, Josh!

We totally love this car wash. They take every effort and make sure the vehicle is ready to be…read morewashed and also checked our vehicle after it was completed. The price for a car wash has several levels but overall the price is great. The location is very convenient and the vacuums work great.

Orr Chevrolet has been my choice for Chevy service since they have been in the Fort Smith…read moremarketplace. There is a service representative named Harold Dean, who is a fantastic customer service rep, He is prompt, thorough and professional in his work. A few years ago, I had an older truck that had an engine issue. Harold went out of his way to make sure that I had all of the options possible to make the best decision for moving forward. If you need Chevy or GMC service, I highly recommend Harold at Orr Chevrolet

Heather Snow is the person at Orr that you can genuinely trust. She does what she says she'll do…read more She's an excellent, honest salesperson who will tell you the truth, work hard to make the best deal and support her customers. I recommend her 100%.

I had a trailer hitch installed. They were very professional. Because it took less time than…read moreanticipated they charged me less. I would recommend them. My only complaint is that their website is down.

I'm not saying that Donna may have the tire you need, but what I will say is that if she does, she…read morewill make sure you're taken care of and on your way. This shop prioritizes well and works well. I came in with a bmw roadster, a flat, run flat tire. Donna took one look and knew what i needed. She Had me on the road on my way to Arkansas within 30minutes. She and her team are probably the best team I have dealt with in along time. Thank you river valley for getting me on my way to my family for Christmas.

Overpriced. Charges $200+ for an alignment, down the road i got it done for $85 after tax! Explore…read moreyour options before going to these guys

I highly recommend this shop. I had a super minor issue, but not one I could fix on my own. I asked…read moreif they had time to fix me up that day and they told me to pop in and they would take a look. The guy on the phone and the guys at the front desk were super friendly and kind, he came out to see that it was the minor issue I thought it was and they took it back. Couldn't have been more than 15 minutes before they had me all fixed up, and they didn't charge me much because it "was a quick and easy fix." It's not always easy to find good shops, with good guys, that are more than fair with their pricing. A real boon to the community.