Took my car to have brakes done and fix an oil leak. Well, about sometime later they text me asking…read moreif everything is gook with my car. When i write back that there are still issues, they do not respond and you don't hear from them again. It's happened twice with them. Be careful when dealing with them. Plus, watch out for all the great reviews they receive. Very short reviews and almost all 5 stars. Such a disappointing situation, as they were highly recommended.

Did a brake job for me about a year ago (2015 VW wagon). Good job - reasonable cost. Done when…read morescheduled.

As easy as online shopping!!! Originally spoke to Lamont who…read moreexplained the process and went over some dealership details. We were handed off to Keith, our sales guy. He was easy to deal with and went out of his way to make sure we knew what was happening and to make sure we were comfortable and satisfied with the sale. Next came Michael, the finance guy. This is usually the brutal part of car buying...pressure to add extras, terms that are threatening, and other issues that leave you intimidated. Not so with Michael and Lexus of Melbourne. The process was fast, pleasant, and easy...no queasy feelings as paperwork explained and signed. I have been returning frequently to take advantage of their complimentary car washes, and this week, returned to have Chris, another sales guy, sit with me in the car, to once again explain the technology (that had already been explained by Keith in great detail). This dealership and staff is top notch!!!

This Lexus RX350 is a used car that I purchased in 2010 from JM Lexus dealership in Fort…read moreLauderdale. It was manufactured in 2008. I really liked this car at the time, so I researched online for nearly two months and took notes for comparison. Ultimately, Lexus dealer offered the best value for money, so I bought this car. Later, I noticed that there was some paint chipping on one side mirror. Since it was within the warranty period, I had it repaired at a Lexus dealer in Melbourne, and this was entirely free of charge. During this time, they also provided me with a replacement vehicle. Later on, there were cracks in the car's interior, and I went to the Melbourne Lexus dealer. They told me the cost would be very high and suggested I go to a smaller auto repair shop. Later, I discovered that Lexus had issued a recall for this issue, meaning many cars from this batch had similar problems. We contacted the Melbourne Lexus Dealer again, but they said the recall period had ended. When we asked why we weren't notified, they said it was because we didn't have maintenance done at their dealership. My questions are: 1. When I purchased the vehicle, I didn't sign any contract requiring maintenance at a Lexus dealer. 2. Lexus covers all the costs for recalls, so why didn't the Melbourne Lexus dealer or JM Lexus notify me? Lexus is a high-end brand under Toyota, but the behavior of Lexus dealerships in this matter is very disappointing and, some might say, unacceptable. At the time, my English proficiency and understanding of the law were not very good, but I have since gained a better understanding through online research, especially during the COVID-19 pandemic, and learned about my legal rights. The following four pictures include one from 2011 and the other three show the current severe condition of the interior cracks. This car has been through two major accidents, but the engine and major components are still functioning properly. What I love most about this car is its built-in CD changer that can hold six CDs at once, which was a standout feature at the time. Additionally, the car's exterior design is very sleek, and the streamlined headlights are beautifully designed. If this were to happen in Japan, the person in charge at Lexus would personally apologize and ensure the car is repaired. This is because I am very familiar with the Japanese work ethic. The image provided is a scanned note from my iPhone's note app, and I've erased my address because I don't want to expose my personal information. This image is an advertisement sent to me by Lexus last week. which proves that Lexus has all of my records, including my address and phone number.

I went in with 2 flat tires, thinking I'll need two tires or i had bent rims or rotted stems. I…read morewas holding my breath for the total amount it would cost. THEY WERE HONEST and told me I put the wrong stem covers on, which was causing the tires to lose air. I give them A+ for honesty, friendliness, affordable and i was out within an hour. ​

I highly recommend this place to anyone in Palm Bay. My car broke down on I-95 and I brought my car…read morehere off the highway. Everyone who works here is so kind and helped me tremendously and right away to get my car fixed and get me back on the road. As a young girl I always get worried about car places scamming me but not this place. They explained everything that was wrong with my car and showed me exactly what needed to be fixed. They got my car fixed in under three hours and I was able to safely make the rest of my three hour drive home. I cannot say how thankful I was to fall upon this shop and how fast they helped me. If you live in this area I highly recommend using them.

I'm not sure where the 1 star review came from, but I had the polar opposite experience. Friendly…read moreservice and knowledgeable technicians. I am in the process of restoring a family heirloom and The Vette Doctor has been great with helping me work within a budget, plan out the project in phases and I never feel like they are trying to sell me parts I don't need. However, they do make excellent performance recommendations (which I like), if you have to bother to spend the labor to crack something open, you can either replace it with an original part or you can spend a little extra and avoid paying labor twice to upgrade something in the future. They really made me feel comfortable throughout the entire process.

Originally provide a price for $ 610.00. Approved work and declined additional work. Final charge…read morewas $ 722.37. One repair offered was for headlight motor. No problems when I brought in car, headlight motors worked. When I picked up, one of the motors did not work. Will not be back.

Cassels Garage is truly an honest business. As a young female taking my car in, they always were…read morevery honest and didn't try to over charge me like other garages I've been to in the past. They also quoted me lower compared to all the other garages in the area. I will forever be a lifelong customer!

The customer service is terrible. I made an appointment twice on line. The first time was texted to…read moremake an appointment for the next week. Made a second appointment, arrived and was told they could not service my car that day. There was no apology or promise to work me into the schedule. Was told I should have called to verify the on line appointment. Why have an on line booking if you have to call as well. The person at the desk had no customer service skills and was actually combative. Never coming back here again ever!

For reputable and professional work done on your car there is no better place than C&D auto Center…read moreand their knowledgeable staff to get your car on the road again.

Brought my Toyota Sequoia in for AC repair and they kept it for almost a week. Then said it was the…read morecondenser, but called back to say they had to remove the dashboard. They ended up charging me almost $3,000 and replaced the entire AC system. Never again.

Tony Power and Theresa are great - I've bought 3 vehicles here and had a very good experience. I…read morehad an issue with parking assist a few months after my purchase and the service dept gave me a loaner (same as the vehicle I bought)! I'd recommend this dealer as they are probably the best around - professional, helpful, and just really nice people to work with.

My husband and I were in the market for a new SUV and we came across this one at Audi Melbourne…read more After emailing back in forth with Tony Power, we went to test drive. Tony was amazing! He treated us to a proper cup of English tea and some of the lunch break pizza that the sales team had. Thanks for the great experience Tony Power and Melbourne Audi!