I gave them 2 stars because overall I received good service. I went there for good bottled water…read more The water quality and flavor at this location is very mediocre. The water has a very noticeable and very offensive aftertaste. I will not be back. I would think that a water store that sells, you know...water, would have a nice set of filters to clean up the tap water enough to sell. If I wanted to drink tap water, I would just fill up my bottles at home. The sign on the door doesn't say purified water. It only says water, so I guess legally they can just sell you tap water. Disgusting. Also bought a shaved ice cup, and this cup had zero flavor. So as a water place, this place should not exist. If nobody knows how to fix/service the water filters, they should just disappear. Their side gig selling chips and sweets and shave ice is even more terrible. I made the mistake of buying water and sweets at this location a couple of times. Lesson learned. Never again. Just for the record, the water is horrible, and the sweets really suck. Surprisingly, the customer service was pretty good. I have no issue with the customer service at this location. You can't run a business with good customer service while you are selling tap water disguised as purified water. Thank you, NEXT.

The owner is helpful and She will rinse and fill up your bottles for you. They are open later then…read moremost water stores which is a plus.

Good water and a good service and the best place in town and I would appreciate not having to write…read moreso many words

makes getting water very easy!! Love the easy way to full my bottles and move on! Water taste great…read morealso!!

They have the most beautiful and healthy plants!!! Reasonably priced also. Very good quality water…read moreand they also offer subscriptions

This place has the absolute best water in town. Mike is a fine individual and always helps us fill…read moreour waters when he sees we are overwhelmed. He offers great prices and the entire store is clean and filled with beautiful plants. The water is filtered through a very intense processing unit which cleans it of pretty much all impurities. Mike is very knowledgeable about water chemistry and knows how to avoid those microplastics and chemicals we don't want in our bodies. Highly recommend!

I would definitely come here again as long as Lynette is serving my drinks ! She makes the best…read moreMangoñadas around ! Will be trying new drinks when I go ! She is always helpful, patient and respectful . I thank her for providing great customer service during my visits . As long as she's around I will keep going! Thank you for everything Lynette !

Excellent water fill up spot and tasty food and drinks. Nacho chili fritos are delicious and tasty…read morefor $5 . The lady at the front was helpful. Water price is .25c a gallon.

Sandra is super rude just leave the store and never had any terrible customer service you don't…read moreyell at your customers. And the guy helping you is even worse. Don't work at a place you don't want to be at. One of my water gallons broke because of you

.25 a gallon. They clean your bottles and fill them quickly…read moreand even dry the bottle off for you :P They have carts to push them out to your car. There is usually ample parking up front for a quick in and out. They have many spouts so usually it's a really quick trip even if they're busy. I like this place because it is convenient for when I shop at cardenas. The water is fresh and crisp tasting. Better then the machine outside in my opinion.

Arriving today to see fresh new windows at Sotelo's it reminded me why I love this place…read more Everything The Marcelino does is perfect, a true great shop keeper running the highest rated business in Menifee here on yelp. It's easy in easy out and help filling and loading is always offered. But as the windows say "it's the best water and ICE in town. Want a snack, cold beverage or expertly hand made snow cone this is your place. Need a movie? browes through the thousand or so dvd's. Don't snooze on Stella's water and Ice because the filtration system is top of the line, and the service just can't be beat.

Still coming here after 5 years! We love it! Thank you for always remembering me by name and for…read morebeing the friendliness. Love the snowcones and the water is perfection. Love the new sign!

Outstanding customer service and excellent water!…read more I had an amazing experience at Water Plus and can confidently say I've found my new go-to place for drinking water. From the moment I walked in, Sean (I believe he's the owner's son) provided some of the best customer service I've experienced in a long time. He was incredibly knowledgeable, friendly, and took the time to explain everything without making me feel rushed. He walked me through how their reverse osmosis filtration system works and explained how their alkaline water is actually made--not just marketed as alkaline. He also explained the added minerals, including magnesium and potassium, along with the other beneficial minerals they add back into the water after filtration. The alkaline water is only $7.50 for a 5-gallon jug, which I thought was a great value considering the quality. I purchased multiple jugs, and as a bonus, Sean gave me a complimentary bottle of alkaline water to try. That was a really nice touch. The service didn't stop there. Sean brought a cart out to my vehicle, helped me fill all of my jugs, provided the caps (they even offer two different cap styles depending on your preference), and loaded everything into my car. It's rare to find customer service like that these days. The store itself is clean, organized, and conveniently located just a couple of minutes from Sam's Club and the surrounding shopping centers. They also have a 24-hour purified water vending machine outside for anyone needing water after hours. Bring cash for the outside machine, although they also accept debit and credit cards inside the store--I paid with my debit card without any issues. If you're looking for high-quality purified or alkaline water and genuinely outstanding customer service, I highly recommend Water Plus. They earned a customer for life, and I'll definitely be coming back every week or two. Highly recommend!

We have been getting our R/O water from here since we moved here to the area. The owner is always…read morekind and helpful and the water is FANTASTIC! We have been "water snobs" for years and have shared our water with others, and shown them the difference (and better) of the quality of this water. The taste (or lack there of) is clean and extremely refreshing. If you drink either tap water or, filtered water from the fridge or even bottled water, and then drink this water, you will definitely taste the difference! My family of 4 drinks about 20 gallons of water a week, so we should know! Water is our #1 beverage. Filling our 5 gallon bottles every other week is easy and quick. For less than ¢.50 a gallon, you can't get better tasting water!! If you fill your bottles from those water machines at the stores, they don't compare! Try it for a week and you'll be a Water Snob like us!!

Got my pool filled. Quick response and delivery was on time. Owner also provided me a good price.read more

Water delivery quick return call. Warren was a great delivery. Driver even turned around and came…read moreback when we wanted more. I recommend this company. They're the best price because we did do our homework and found that these golf offered a very fair price.

Always helpful and the water always taste clean and fresh. I highly recommend this place.read more

The owner is super sweet & helpful! As soon as I walked in she greeted me and helped me fill my…read moregallons of water. She also rinsed and cleaned out my water gallons before filling them up with water. The place is really clean!

The service is always good and positive. I have been a returning happy customer for some time now…read more The ambiance is good. The water is top notch.

I find it extremely frustrating to plan a trip to refill water on a busy day, only to arrive and…read moresee a sign stating the business won't open until later or is closed for unspecified reasons--especially when their listed hours on Google and Maps clearly indicate they should be open. This level of inconsistency is highly unprofessional and makes the business impossible to rely on, as there is no clear indication of when it will actually be operating. There have even been instances where the location appears open in the morning, yet no staff is present. This lack of reliability disrupts my schedule, wastes my time, and results in unnecessary fuel expenses, ultimately demonstrating a clear disregard for customers' time and basic expectations of consistency. Two stars for customer service and prices.