This was my personal experience;…read more Even if you have been a previous patient within Yale Medical for years but are a new patient with the Yale Orthopedic & Rehab, expect a long wait for an appointment, at least for Dr. Gibson anyway. Even as a prior patient of Doctor Gibson beyond three years of seeing him last you are considered a new patient. Do not be fooled by a non-existent waiting list either, every time I called there to ask if there's been a cancellation they added me to it, nor the false hope of calling daily for a possible cancelation opening as you will learn below. I've had knee pain now for several months and I scheduled an appointment with Doctor Gibson for March of 2023, acquired in November of 2022. I've made numerous calls to try and obtain an earlier appointment due to a cancellation, as directed by Yale staff when I called to schedule my original appointment. I was advised to call daily by several people that schedule appointments. On December 19, 2022, I was told there was a cancellation in January of 2023. When the receptionist learned I was a new patient, I was told "Oh sorry, you're not eligible for this appointment as a new patient." A complete contradiction to what I was advised back in November and most every time I called. How can an open appointment not be available to a patient, whether that patient is new or existing!? To say the least I'm extremely disappointed and frustrated with Yale Orthopedics & Rehabilitation. Good luck to all new patients. Connecticut Orthopedics is a great alternative. Kurt T

Dr. Halim is an incredibly smart and talented surgeon. I'd suffered with carnal tunnel syndrome for…read moremany years before developing full blown tendonitis back in 2015. As a result of a job that required a ridiculous amount of pushing furniture, carrying my office with me everywhere and not having a desk caused more damage than necessary. When a second shot of cortisone didn't work, Dr. Halim suggested I wear a brace to protect my wrist. In 2017 I found that surgery was the next step. I am no stranger to going under so I was fine with that. An MRI revealed arthritis as well so I was glad to be rid of it. After surgery I was in a cast followed by therapy. All one place, the doctors and nurses are professional and do their best to get you in and out quickly. Dr. Halim also has another office where appointments may be easier. She is kind and I am pain free.

I have been to Orthopedic Associates many times over the last two years. Dr. Reardon repaired my…read moreelbow, shoulder and knee. He is thorough, kind, answers any questions and always follows up. I recently began having trouble in my neck - leading me to another doctor in this group who specializes in this area - Dr. Hicks. This is a man who will sit with you for a minute or 30 - depending on YOUR level of knowledge and concern regarding what is going on with your back. Because I like to say "he has my back" - excuse the pun. This place works for me. Not a lot of fluff. Great doctors (well, 2 so far!) who go the extra mile. Make an appointment!

I had a deeply disappointing and costly experience with Dr. Carpenos at New England Spine and Disc…read more I came in with leg pain caused by two degenerating discs pinching a nerve. During my initial visit, Dr. Carpenos recommended spinal decompression therapy -- a treatment not covered by insurance. He then started to talk to me like a snake oil salesman: fast and confusing. I explained that I had a very limited budget and needed clarity before committing. So I asked him to slow down and I asked some very specific questions about how the treatment wold work, what the success rate typically was, and what I could expect if I decided to follow the treatment plan. Instead of answering my questions calmly, he became visibly annoyed and said he felt "pressured" by me. I reminded him that it was MY body and my very limited, hard-earned money -- and I was the one feeling pressured to spend it without him having the patience to explain this therapy that insurance wouldn't even cover a significant portion of. His first response was to say that financial hardship shouldn't be a barrier to treatment. When I said I'd have to decline since I couldn't afford the full amount he wanted (Close to 4,000 as I recall) he suggested fewer visits for about half the price. , When I expressed concern and asked if I'd still get relief he assured me I would, so I agreed to take part in the treatment. But at the end of the treatment, I felt no improvement. When I reminded him of his earlier assurance, he said, "I expected that you'd feel a bit better, see the results, want more improvement, and then commit to the final visits." He'd completely ignored my statement at the beginning that there WAS no more money. I felt completely misled and taken advantage of. The experience was not only financially draining but physically uncomfortable. His chiropractic adjustments were rushed, and during one session, he failed to check the placement of my arms during a bear hug/anterior thoracic adjustment. When "hugged" me sharply my fists were jammed into my voice box which hurt so I reflexively pushed back. He asked what was wrong and I explained what had happened. The following week, he asked if my cold was better. When I looked at him, confused, he said "Well, last week you had a sore throat, didn't you?" [It was surreal, like he just was unable to take any responsibility for his own actions.] He also gave questionable medical advice outside his expertise -- once telling me not to use sunscreen despite a family history of skin cancer -- and another time I heard him telling his staff that he'd advised another patient to ignore their cancer doctor's recommendations and to follow his own. Dr. Carpenos' demeanor throughout my treatment was pushy, rude, and evasive when asked direct questions. His team failed to track the decompression machine's pressure settings, so I had to remember my own numbers to ensure proper progression -- a detail that made me feel my investment wasn't respected. If you read his responses to other negative reviews, you'll see a pattern: sarcasm, deflection, and a refusal to take responsibility. I strongly caution anyone considering treatment here. While some patients may find relief, many don't -- and Dr. Carpenos seems far more focused on securing payment than on assessing whether spinal decompression is truly appropriate for your condition.

Solid treatment, modern equipment, and attentive staff. The doctor knows what he's doing and takes…read morehis time with you during treatments which is truly appreciated.

In July 2021, Dr. John Reach replaced my left ankle. Prior to the surgery, I was having trouble…read morewalking any distance and experiencing chronic swelling. Five months after the surgery, I was hiking, playing hockey, and back to being active. A year prior to my ankle surgery, Dr. Reach repaired the Achilles on my right side with great success. I have known multiple patients who have benefited from Dr. Reach's care. I have had numerous surgeries for sports injuries through the years, and Dr. Reach is the best. I recommend him to anyone with a foot or ankle issue.

Dr. Reach operated on my right ankle in 2018 and saved me from years of disability. He is a…read morecompassionate expert, so rare in surgeons. Absolutely recommend.

I went to Dr Robert Kennon recently for a total knee replacement. Dr. Kennon and his staff are…read morehighly professional yet compassionate. I cannot tell you how patient everyone was with me from Kelly Hernandez, the lead surgical assistant to Donna, the x-ray technician all the way to Dr. Kennon himself. Mike, his PA was also highly competent. Everyone was proficient in their area and also extremely kind when answering what I'm sure were my silly questions. Dr. Kennon went out of his way to explain what would happen on the day of surgery and even called me the night before surgery. The surgery itself was highly successful. I feel 10 years younger with my new knee. I would recommend Dr. Kennon without caveat. He and his staff are truly a rare find.

I had my first hip replacement in August 2025 and my second in November 2025…read more I cannot say enough positive things about Dr. Robert Kennon and his team. From my very first consultation through my hip replacement surgery and recovery, Dr. Kennon demonstrated exceptional skill, professionalism, and compassion. He took the time to explain every step of the process, clearly answered all of my questions with patience, and made me feel confident and cared for. Both surgeries went very smoothly, and my recovery has been remarkable--I'm walking more comfortably and regaining mobility. Dr. Kennon's expertise and warm, reassuring manner made a difficult experience much easier. I am deeply grateful for his dedication and for the outstanding care I received from him, his staff, and the care givers at Mid-State Medical Center in Meriden. The hospital staff was amazing! If you are considering hip replacement surgery, I strongly recommend Dr. Kennon.

Top notch experienced surgeon with a great bed side manner. I highly recommend him for joint…read morereplacement surgery. He performed a full right knee replacement recently and will do my left knee in a couple of months. Dr. Carangelo came highly recommended to me by several people, and I am so happy he did. My experience was wonderful from start to my post-op today. I'm doing really well thanks to a superb surgeon like Dr. Carangelo.

WORST PLACE I HAVE EVER BEEN TO. I swear, I thought it was a joke. They made me wait over an hour…read morefor my appt. there were 13 other people in the waiting room with the same appt time as me! I couldn't believe it! There were a total of 36 people in the waiting room. And everyone was irate. And the worst part is, that this wasn't just a 'bad day'. From talking to people, I came to learn that it was normal. But people were saying that they needed a follow up and figured they would go back, hoping their previous disaster wait time was a fluke...not the case. And the receptionists and dr had NO EXCUSE! I will NEVER go back.

Everyone caring and professional, receptionists and Dr John go out of their way to make coming to…read morethis chiropractor both healing and pleasant experiences. I highly recommend.

Shoreline Chiropractics help me get moving again, so happy that I found this place. Everyone is so…read morewelcoming and the office is clean and inviting. Dr. John is extremely knowledgeable and take the time to listen to you, I'm feeling much better only after a few visits ! Highly Recommended, Al

Came in right at 730 opening so I could be in an out without a wait. There was NO ONE else in the…read morebuilding yet I wasn't seen for over 30 minutes. I was told that the Orthopedic urgent care did not open till 8. Highly disappointed that I waited around for 30 minutes. On a positive note, Dr. Chris aw me right away and was easily able to help me

We have randomly used this office as a regular orthopedic doctor but never for their urgent care. I…read morewas so pleasantly surprised. We arrived at 4:30 due to my work hours and they closed at five. It must've been the right timing because we were out by 503 complete with a sling, x-rays and a diagnosis. From the front desk, to the nurse, to the x-ray tech, to the physicians assistant everyone was really friendly despite the fact that we were there right before they closed. We would absolutely recommend their urgent care ortho services bypassing a traditional urgent care. They are experts in bone injuries and get the job done right!