Diane was referred to me by family, and did an AMAZING job. She just sold my home (for more than asking!), which makes this the third home she has sold for my family. I had inherited the home she just sold after my mom passed away, and the amount of care, empathy, efficiency, and support she provided throughout the process made a stressful situation completely easy. Since I live out of the area, I had little time/interest in making any renovation decisions, and Diane understood and took full control by offering her advice and expertise. I'm grateful for this! Again, this was a difficult time for me and Diane made the experience a breeze. I cannot give her enough praise. She stood by my side through it all. I'm also incredibly impressed she was as attentive as she was considering this was sold in the middle of the Covid-19 pandemic. Diane was creative and kept the sale on track. Thank you, Diane!!! read more

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Diane is THE BEST!! Diane is super experienced, personable, knowledgeable, trustworthy, helpful, and dependable. She has a good rapport with all the other agents we talked to, and she is easy to work with. Diane helped us find a beautiful new home, in the location we wanted, within our budget. Buying a home is stressful, but Diane helped us through the process every step of the way. I especially liked how she listened to what we were looking for and guided us to homes that would be a good possibility... and didn't pressure us to look at homes outside our price range. She was super patient with us as we considered different homes, and even went the extra mile to let us view homes before, during, and even after the Open House. As a first time buyer, Diane gave us expert advice and insight into the market, everything from assessing homes, deciding on our offer amount, and helping us through the escrow process. She was always on top of things, and gently kept us on track as well. Highly recommend!! read more

Selling my grandmother's house in California while living in Massachusetts would have been an absolute nightmare without Diane! She went by the property every day to give me progress reports on the clean up detail and even went out of her way to crack the whip on the workers for me. Without her I would have probably sat in limbo for several months until I had the time out fly out to California. With Diane on my side I felt like a weight had been lifted the moment we met. I told her I had less than a week until I moved to MA and she took over the entire headache with grace and compassion for my situation. Less than a month later the house was sold for well above my expected amount. She is a real estate angel. My only regret is that I can't have her sell the various other properties around the country. read more

Diane helped me buy my first home a couple of years ago and was absolutely amazing! She has forgotten more about real estate than most of these fly-by-night Realtors and "friend of a friend" agents will ever learn. Every time I needed something or had a stupid question, she was there to take care of it. We spent countless weekends trolling around the east bay looking at dozens of homes and she was SO patient and made the whole process so much fun. When I started looking in some less-than-desireable areas - mistakenly thinking that I was getting more bang for my buck - she found some subtle ways to point out what I was getting myself into and steered me in a better direction. When it came time to negotiate the deal, she prevented me from making some dumb mistakes because of my eagerness to get the process over with. She even managed to get several concessions that I was sure we'd end up without. She took such great care of me and was so much fun throughout this new, confusing, frustrating and often emotional process that I often thought that my own mom was working the deal. When it comes time to buy, don't have your uncle, cousin, whatever represent you ... it's just a recipe for disaster - talk to Diane and get the most experienced and knowledgeable Realtor in the area on your side. You won't be sorry! read more

I would highly recommend Diane to anyone looking for a realtor. She is professional, detail oriented, and goes above and beyond for her client. In addition to excelling at her job, she is a wonderful, caring person as well. I definitely felt that she had my back at. She was a joy to work with! read more

Well forget about stereotypes. Not all realtors are like sharks who want to push you into a sale to get the commision and that it! We really like working with Diane! She is patient and is not pushy to make a sale! She learned what we are looking for and will advise us against a home if she thinks it is not suitable. She is friendly and proficient! She even seems to read our mind and will schedule a revisit into a home we liked. She is very trust worthy. She also isn't pushy in her help either. When she was sending us to a lender she gave us a few names and wanted us to talk to all of them, when we made the choice of the lender we were comfortable with, she revealed why she thought that lender is best for us. EXPERIENCE! She knew ahead of time that that was going to be the one we liked :) I feel like she's a friend and my daughter calls her Auntie :) (or Tante Diane) LOL I recommend Diane very highly! read more

Diane is simply amazing! She knows all of the ins and outs of real estate and takes the time to explain everything to you without making you feel inept. She stays on top of the latest real estate news and laws and passes that knowledge on to you. We've used to her to both buy and sell and couldn't be more impressed with her efficiency, professionalism and friendliness! There are a lot of real estate agents out there who are new to the game and/or don't know what they're doing. Don't compromise, go with Diane, she's the best! read more

Diane is awesome! She helped us buy our new home. She had so much patience touring homes with us with our two small kids in tow. She helped us through the ups and downs of the offer/counter-offer process and, within a week of deciding on the house we love, we had a contract with the seller at an unbeatable price! She is an excellent negotiator. She then walked us through the steps of the escrow process and always kept us well-informed. Her real estate expertise and positive, can-do attitude made the whole escrow process go quickly and painlessly. Plus, she always has a smile on her face! And when we decided to rent and not sell our original home, she did not pressure us, but, instead agreed that it was not the right time to sell. She truly has her clients' best interests at heart and I would recommend her wholeheartedly! read more

Diane and I work out of the same office in Livermore. Although I have not yet had the pleasure of doing a transaction with Diane, I look forward to doing so in the future. Whenever I run into Diane I get that warm friendly feeling! When it comes to agents working together or clients working with agents, Diane is friendly, professional, knowledgeable and passionate about the local Real Estate industry. Shes suits up, shows up and has her head is 100% in the game! read more

Diane is the best realtor!! We bought a home with her and sold the same home two years later. We were on both ends of the market... buyers market and sellers market (in two year's time... gotta love CA!). She has tons of knowledge, expertise and wisdom. We feel like she represented us well in both markets! On our sale, she really knew how to price and list our house. We ended up with many offers and she helped us navigate through them and evaluate them. We expect to close in two weeks, at a very good sales price. I would recommend Diane Sass to anyone. She is the best! read more

I guess you probably could buy a house in the East Bay without Diane, but I wouldn't recommend it. I bought my first house a few months ago, and Diane was unbelievably patient, walking me through every step. She listened to what I was looking for, steered me away from houses with problems I wouldn't have noticed, found me excellent and thorough inspectors... she even found a screwdriver in her car and removed a wood screw that seemed about 5 feet long so we could check on the seller's repairs in the crawl space :) Diane and Corinne Andrews (the mortgage broker she suggested) spent I-don't-know-how-many late evenings explaining everything. I never felt a single iota of pressure from either of them to go outside my budget. Diane definitely understands the importance of building relationships with clients who will inevitably return for future transactions, rather than trying to boost a sale price (as we've all heard about and/or experienced with some realtors). I've already recommended Diane to a couple of friends, and will continue to do so every chance I get. On top of all her knowledge and hard work, she's just a really fun person to be around, which is so important during a stressful time like buying or selling a house! read more

Diane worked with me and my wife to find our first home in Livermore. Throughout the entire process she was professional, helpful and always friendly and cheerful. She very quickly understood what we were looking for in a home, and we found the house we ended up buying on our very first tour! Diane was very patient with us as first time home buyers, and answered all of our questions. We needed someone that would represent our interests with clarity and transparency, and Diane exceeded our high expectations. We both work, and Diane was available to meet with us at convenient times, and was very good about answering emails and text messages. We had interviewed and briefly worked with other realtors in the past, and nobody can compare with Diane. If you're looking for a home in the Tri-Valey, look no further than Diane Sass! read more

Diane and Lori J. helped my family found our first "perfect home" in Livermore. It was a bit scary with the market being a "seller's" market when we walked in but they were very patience and did not sugar coat any information that helped us with our search. I did my homework on reading up on anything and everything about real state but nothing compares to a face to face meeting with someone who has deep knowledge about the local real state market. l highly recommend Diane S. and Lori J. My family is forever great full for their help and guidance. read more

Diane Sass is the epitome of professional! Well organized, Outstanding follow-through, excellent prioritization,strong ethics and she is one of the nicest people that I know! I wish more realtors had as much character as her. It has been a pleasure working with her over the years and I look forward to many many more.... read more

When we wanted to sell our house, my husband and I contacted Diane because of her great Yelp reviews and we were not disappointed. Diane is the best agent we have ever worked with. She was so professional, courteous, hard working and patient. She put in a lot of extra time and effort to get us a great contract. I highly recommend her. We had several offers on our house and Diane worked through each one with an incredible thoroughness. From the moment we met Diane she made us feel so comfortable and kept us informed on every step of the process. I am so happy we had Diane by our side through the sale of our house! read more

Diane is Fabulous! Even though this was not my first time purchasing, she kept me informed at all times and explained everything every step of the way. She gave me a great deal of information about Livermore (I got regular "history" lessons whenever we went out to look at properties). She was always responsive to every emailed or texted question of concern. She was far more concerned with making sure I was comfortable with my choice in property than rushing into something I wouldn't be happy with long-term. And I am delighted! She is energetic and friendly and she knows her business like no one else I've ever dealt with. Thank you Diane, for an awesome experience! read more

My husband and I were looking to purchase our first home and selected Diane based on a referral and her yelp reviews. Great decision. As first time buyers we were clueless and scared. For full disclosure when we first started going to open houses without Diane coming along. With so many homes on the market and them selling so quickly, trying to find a time that worked for all 3 of us didn't seem possible. So we didn't get that standard "walk each house with a realtor". But I personally didn't need it. She did keep in touch over the phone, texting and email. We found several houses that we liked our third weekend of looking. She was able to meet with us both Sunday to go over all the houses we looked at. We had a favorite but she encouraged us to go home, sleep on it, and we met again the very next day to get an offer together. This is when Diane was amazing. There is so much paperwork and she took the time to explain everything to us and answer any additional questions. We spent 3 hours with her going over our offer decision and options. She continued to do the same during the counter offer and escrow. She'd explain all our options, offer her opinion and support our decision. She schedule all the inspections and has great connections. We liked all the people she brought in to work with us. She had our best interest in mind and made sure that everything was done right during escrow. I'd refer her 100% to anyone looking to buy a house in Livermore area. And if she's still working years from now, if we decide to move, she'll be the first person we call. read more

I knew nothing about real estate. I found Diane here on yelp over the summer, and what I instantly loved most about her was how honest she was! She encouraged me to try one more time to refinance the house my brother and I inherited because she really felt that was in our best interest. When that didn't work out, I reached out to Diane to help sell our home. She was so great! It was a very emotional situation for me, but she did everything in her ability to help me feel confident that the right things were being done. We listed the house and had a HUGE turn out for the open house, and after a week we accepted a very strong offer. She took her time to explain every page we had to sign and walked me through what to expect with the sale process. I honestly do not think I could have made it through this situation with anyone other than Diane, her positivity, and compassion really sets her apart!! I can't wait for my husband and I to buy a home so I can work with Diane again!! Or at least for people to ask me if I know a good realtor in the area!! read more

Diane is truly the best real estate agent you could ask for. She helped us sell a home in Livermore and another in San Ramon. The first house required extensive work and updating to get it ready for sale. Diane helped us plan and choose the interior upgrades and linked us with great people to get the work done. She even went to Home Depot to help pick out some items. She has decades of experience and provides excellent advice and support throughout the entire process. During the sale of the second home, there were some difficult negotiations with the buyers. Diane was diplomatic but firm, and worked closely with their agent to advocate for us. She kept us updated with constant communication. We closed escrow with a very satisfying result. She is warm, friendly, prompt and professional. Diane is a pleasure to work with and we highly recommend her to anyone buying or selling a home in the East Bay. Anne and Drew read more

Diane was our agent for buying our home. Diane "nō ka oi "means "Diane is the best" in the Hawaiian language. That says it all. Diane is the best. She recently took care of us throughout the buying process. We highly recommend her! read more

Almost a year after closing, Diane was willing, able and timely about answering questions I had for getting our taxes done. While it wasn't her job to do it, she was more than happy to be of assistance. I hope she's still a realtor if I ever decide to move back to California!! read more

I chose Diane Sass to be my realtor based on her outstanding yelp reviews, which were spot on. She had specific recommendations on what I needed to update on my house to maximize the profit. I hired a painter, landscaper and handyman (all specifically recommended by her) and was very pleased their work and price. She priced the house to encourage multiple offers, and we received 10 offers in less than a week. The house sold for much more than I ever expected. Throughout the process, Diane was on top of everything and she is just a pleasure to work with! read more

Too bad we can't give 10 stars or we would! Diane has been our agent for a while and has been fantastic in all regards on the buying and selling side! She is extremely knowledgable, friendly and patient and doesn't pressure you on anything! Working with Diane means nothing gets missed and you can relax during the entire process. She is fantastic and I can't recommend her enough! read more

Without a doubt Diane deserves all 5 stars and a few more for the amazing job she does for her clients. I have known Diane for over 25 years and she never ceases to amaze me with her dedication to getting the best results for her clients. She has helped me repeatedly over the years while dealing with real estate issues. I can't recommend her highly enough to anyone looking for an agent who is honest, dedicated, ethical and professional. She is full of life and a joy to work with during what can be a stressful situation! You will find her easy to work with as she just loves working with clients and getting them the house of their dreams! read more

Our family has worked exclusively with Diane through several moves. Her knowledge of real estate is beyond impressive, and it is clear through everything she does that the focus is always in the interest of her client(s). We have used her for several relocations throughout the greater bay area, and were thoroughly impressed each time. We were not used to so much attention, having worked with other realtors in the past. We felt truly cared for. When we needed to sell our house in San Jose to be in the east bay, she worked around the clock for us: She was able to seek out the right buyer, even at a time when neighboring homes remained on the market for eerily long stretches. Not only did she expedite the selling of THAT home, she negotiated masterfully on our behalf to put us in our dream home. It was a practically seemless transition. She is no longer just our real estate agent, she is a dear friend of our family. Devoted, loyal, and deeply caring; you simply cannot find better representation... Put Diane to work for you. I can confidently promise you will be glad you did! read more

Diane is TOP NOTCH! We found Diane at an open house. We had a mixed experience with another realtor so we were kind of thinking we probably needed a new realtor, but we weren't actively searching for one. Diane is so knowledgable about homes (all aspects). She really went to bat for us. When there was an issue in the area behind the house...she called the homeowner's associattion to get it resolved. When the inspection found some broke roof tiles, she called the company and got it fixed. She also went to bat for us with our lender when he made a mistake and got us a credit at closing. I can't say emogh good things about Diane. She is friendly, happy, pateint, no pressure on the buyer, hardworking. She is very responsive and answers calls, emails and texts very promptly. She is very experienced . You won't find a better realtor in the area. read more

During the last several years, Diane has helped us buy two different homes and sell one. Throughout those three transactions Diane has been better than awesome! Her knowledge of the local market is unparalleled and her extensive experience in all things real estate makes her an invaluable asset to anyone buying or selling. We could always rely on her for straight-talk advice that wasn't just what we wanted to hear, but was instead pragmatic and honest. She was reachable at almost anytime and willing to spend all the time we needed on any given issue. During our first home purchase, she took the time to walk us through all the steps and paperwork, making sure we felt comfortable, and as we submitted multiple offers during our second search, she knew when it was appropriate to just send us the paperwork and let us look over and sign. She showed up for almost all of the important meetings during escrow (even when we didn't require it) just to make sure everything was on the up-and-up at all times. Even after the purchase or sale, Diane will make herself available if any concerns arise. She truly is a one-of-a-kind gem, and we cannot recommend her more! read more

Diane is fantastic! She did so much more than just help us buy a house. She helped us deal with the sticker shock of moving here from out of the area. She helped us understand how to bid strongly but not too high in a rapidly escalating market. She helped us know what to watch for and understand what matters in this region (for example, the quality of schools varies so much in this region that school districts are important for resale even if you don't have kids). Diane also has excellent connections with the other realtors, which is very important during negotiations when there are multiple bidders. And I could go on and on. She helps in every way she can - she even helped me find a handyman. And she continues to answer questions even long after closing. Thank you Diane! read more

Diane Sass is top notch. If you're looking for a realtor who knows the Livermore/Pleasanton area like the back of her hand, can intuitively read exactly what you're looking for in a home and who efficiently streamlines your search with properties that meet your criteria to a T, look no more! I highly recommend Diane. read more