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    Diane's Merle Norman Cosmetic Studio

    5.0 (1 review)
    Closed 10:00 am - 6:00 pm

    Services - Diane's Merle Norman Cosmetic Studio

    Makeovers

    Makeup application

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    Recommended Reviews - Diane's Merle Norman Cosmetic Studio

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    10 years ago

    Very friendly and helpful staff. If they were open longer, I would be a much happier customer.

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    The Color Bar Salon - This is what it was supposed to look like when we agreed upon for the 257 but she didn't even do a haircut.

    The Color Bar Salon

    3.8(16 reviews)
    3.0 mi

    Do not go there! The stylists aren't equipped to keep a brunette a blonde. Do not even waste your…read moretime! Jaclyne truly treated me the worst I've ever been treated. I left afraid and offended. When I was guided to her station it was filthy! Hair everywhere and a mess. Do not go there.

    (((0 STARS)))If you were new to town or you are just looking for a new salon, please DO NOT GO go…read moreto this salon. I repeat do not go to the salon. This salon has charged 257 For whatever she wanted to do to my hair, she did not do anything like I asked and requested she swore she knew what she was doing. Her Lauren Frederic is the absolute worst and just way overcharging and for absolutely no work. Literally all she did to my hair was touched up my roots and make it blend out when she was supposed to cut color highlight low light, but she chose to do what she thought would look better instead of what I wanted nor does she give me a decent haircut she never gave me a haircut. And still tries to hurry up and take the money out of my account before I could even say anything she tries to take the whole amount out of my account, but my card was locked so if you wanna get screwed over and pay a ton of money for a sloppy disgrace unprofessional, just all way around money, hungry and don't want to do the work that is required of them to do, but they want the money! So I paid her and I will let the whole world know. I will have some pictures attached to the bottom of the before the what we agreed upon on and what she has actually done If they have too many openings, there's a reason why she's open. It's because she sucks at hair.

    Photos
    The Color Bar Salon - This was after she completed it!

    This was after she completed it!

    The Color Bar Salon - Wedding updo

    Wedding updo

    The Color Bar Salon

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    Mon Rêve Salon

    Mon Rêve Salon

    2.9(15 reviews)
    1.9 mi
    $$

    My intention with this review is not to smear anyone's name but to warn potential clients of…read moresituations that may arise dealing with Mon Reve, specifically the business owner. I cannot speak for the other stylists, although they seem to be a bit more considerate. I had high expectations for my recent appointment with Nicole, as I had been saving up for this experience and had colored my own hair for the past 10+ years. I was referred to Mon Reve by a friend who noted Nicole was great with blonde but warned me about the cut-throat cancellation policy. Fair enough. During our consultation, I expressed my want for a blonde balayage and preference to avoid sparse highlights, fearing they might contrast with my natural hair color. Nicole proposed a combination of babylights and ribbony pieces which I agreed to, trusting her expertise. I also agreed to a partial highlight due to the time constraints, knowing I'd have to come back for the lower section next time. That was fine too. Although I was quoted an estimated $250 over the phone, the total increased due to my hair requiring an extra bowl of toner and extra lightening product, the latter she informed me in the middle of the session. I felt a little sick knowing the cost was more than I intended to pay but again, I expected to love it. The outcome was not as I anticipated. Highlights appeared sparse and gave an unintended illusion of gray strands. The "money piece" and root smudge we discussed were not noticeable. I knew Nicole could see I was disappointed because she asked if I had hoped for more blonde. She also admitted the result was not like the reference photos. I will say, she gave me a great blowout. I thanked her, tipped 20% and hid my disappointment. I called her on the car ride home to express my concerns and inquire about my options. She again explained that it was a process and that I needed to trust her, but offered another toning since my porous hair caused the toner to be more intense. I was actually ok with the tone of the blonde, just not the application. She called back and instead suggested we book an appointment for the next week, not clarifying cost. When I inquired about this via phone and email, I didn't receive a prompt response so I went ahead and cancelled the follow up to avoid getting charged 50%. While giving an overview to the receptionist I do not recall using the phrase "messed up", but there is a chance it came out of my mouth. Big mistake. The email response I received was shocking: rather than addressing the issues and making it right, Nicole labeled me incessant and neurotic. Since speaking up she has blamed my hair (thickness, color and porosity), the time frame, and the need for multiple sessions. I just don't know why she didn't just use the balayage technique to begin with. She called my hesitancy to trust stylists a "red flag"--when in actuality my fears were kind of realized with this experience. While I understand that achieving the perfect look can be a process, I cannot see myself spending another 400 to get the blonde I want. Going to see a salon with better business practices and consideration for the client, although they will have to work twice as hard to weave around the tiny blonde pieces.

    ZERO Stars. If I could award negative stars I would. I…read morethought I'd be safe with an Aveda salon but this was a mistake. They turned my hair ORANGE on top and blamed me saying that's what I wanted. They charged me $169.00 and when I asked them to fix it they tried to make me pay $245.00 to re dye my hair. I had to drive 5 hours back to Texas to have my stylist fix it and it still has a red tint. She couldn't even get it out completely without my hair falling out. Additionally, my WEDDING is 1 week away. They knew this coming in and STILL wouldn't help me. The girl that did my wack job also mentioned she sucked at doing color and she prefers just cutting hair. DO NOT GO HERE!!!!

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    Mon Rêve Salon
    Mon Rêve Salon
    Mon Rêve Salon

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    Diane's Merle Norman Cosmetic Studio - cosmetics - Updated September 2026

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