Jeremiah was prompt in responding to messages. I needed front and rear rotors and brakes AND an oil…read morechange. He was fair and answered any questions I had. I will for sure be a return customer, and will recommend his business to others.

From the owner: we are a business that was created by the people who understand what it feels like to be stuck and…read moreneeding help. that’s why we are committed to serving our community with the lowest rates ever. the first two miles are free on us, we also will travel all over connecticut to help you out. give us a call and say ‘Hook Me Up’ for a new customer discount and we’ll make you family immediately and give you family prices. thank you. you can also text us and we will arrive immediately.

I found M&S Towing online, and although there were many other Tow Companies ahead of them, their…read moregreat reviews made up my mind. From the beginning Mustafa was very friendly and professional. He told me how things would go and gave me a quote for my vehicles tow. From start to finish the communication was great and I am very happy and pleased with the work. Would highly recommend them and would not hesitate to use this business in the future.

Requested a tow for early morning. Driver said they could be there and needed a $50 deposit. Was…read morequoted $230 for a 4 mile tow but I was in a rush so I agreed. Driver arrived over an hour late. Then couldn't tow vehicle because the car was EV and couldn't get out of park. Refused to refund the deposit on the tow despite no tow happening. Ended up joining AAA and paying for same day service which was less than a third of what M&S was going to charge me. Avoid the hassle, just call AAA.

Debra came right out when called to help unload a large piece of equipment. Service was…read moreimpeccable! Highly recommend this business

amazing wor, she treated me like I was family made me comfortable given my situation. she valued my…read moretime and emotiona wellbeing as well as taking care of the towe at hand! she was quick and easy! had me towed back home in minute!

I parked it on the street while a dumpster was placed in our driveway for work. Unfortunately it…read morewas towed and the cop treated me like a lying criminal because it wasn't registered. Though he could clearly see the dumpster in my driveway. While he was obnoxious the tow guy, Tariq was very kind. I got everything situated the next day, unbelievably and the secretary was super helpful. I called before I went and explained that I needed to get clearance from PD first. When I went into the office, they process everything effectively. It's cash only and only the person the vehicle is registered to is allowed inside fyi. I would definitely work with this company in the future and recommend.

On December 9th my car had a lower ball joint/ axle failure, my car broke down right in front of my…read morehouse & I only needed it towed back into my parking lot. Out of respect for confidentiality we'll say "driver" * I called about 6pm and Driver#1 arrived quickly at the scene, he was kind and I only needed my car towed/moved over 150ft-300ft no more than that. in the process he damaged my vehicle while rolling it off the tow, (*without taking off the damaged wheel mind you*) *in the process of rolling it back, he runs out of space and can't get it fully off the ramp, and my front bumper popped out, the brackets on them broke, the damaged wheel he didn't take off bends backwards into my wheel well, when I then tell him to stop, he tried a bit more and scraped my muffler & back bumper onto the asphalt curb in my parking lot. *Driver#1 ended up calling his supervisor Driver#2 and we waited an another hour before he arrived at the scene, Driver#1 was already dodging accountability for the damages he caused and I showed him and Driver#2 the before & after pictures & videos, I have from before and after they touched my car, I have also sent these to their office email as well to make a incident report. They also have their own before & after photos. *Driver #2 has the bright idea of taking off the damaged wheel that Driver #1 bent backwards into my wheel well, and I asked him "is that not normal procedure, like do all the drivers try to do it like Driver#1 or what? Because taking off the wheel would've avoided damage to my wheel well there." I was answered with "how driver#1 did it how typically how all my guys do it" *So then why tf are you taking off the wheel now, if that's not how you normally do things?¿ bc they know they fucked up and added additional damage to my vehicle that's why... *Anyways After about two weeks of them dodging me, giving me the run around, after calling them and following up, eventually I today now 10 business days later, the main supervisor in the office claimed he looked at the before and after pictures, I sent and that his drivers have, and said my car was already damaged beforehand and they "aren't gonna be covering anything" *despite it taking 2 separate men, 2 separate trucks, 3 hours, $180 and (*extra damages ontop of my reason for calling them*) all just to move my car 200ft over. I had to follow up with these people & had a terrible experience every single step along the way & I gave them more than enough time, I was cordial at first, they claim damage free towing and that they're insured. But where is that ? It remains to be seenTheir actions tell me otherwise! If they treat a stock height Honda accord so carelessly imagine how they handle clientele with more expensive cars. I called them bc they were the only ones open. I'd rather let my car sit in the middle of the road and get hit than to call them again. There's so much more to it but seriously I wouldn't wish the additional troubles on anyone, avoid these people at all costs. Nobody down on their luck should be charged $180 to move their car 200ft, add extra damages, take 3 hours to do it, and then have that same "service" neglect to take responsibility & accountability for the employees actions and business itself. They befuddle me with their bad business practice. Whether you have a nice, expensive car/truck or a shitbox don't call these people.

My rental car was towed here, 2nd day I went to their yard I was greeted by a lady named Teresa who…read morehelped navigate the process to how to release the rental to Hertz, There were bunch of customers were disrespectful however this lady was patient and didn't lose her temper and turned out to be the owner of this place, seeing here cleaning the parking lot and being supportive to her workers and drivers I was amazed I haven't seen that for a while in many places, This small business native to Greater Waterbury needs to be supported I highly recommend them Thanks Teresa!

THESE PEOPLE ARE CROOKS. These people are scammers. They pretend to be helpful tow truck drivers,…read morebut they stole items from my car. They pressured me to hang up while I was calling the police, then drove my car into their lot and shut the gate, saying it was now on their property. They told us we had to pay just to get our belongings out of the car but wouldn't let us retrieve my belongings even though I was attempting to retrieve my drivers license to show them I owned the car!! DO NOT USE THEM, THEY ARE CROOKS AND THE POLICE CANNOT DO ANYTHING ABOUT THEM

this isnt a legit business . he doesn't have any kind of license to run an "LLC" . and he doesn't…read morehave the knowledge you would want your mechanic to have . more often than not he calls an outside source for help or leaves his "customer" in a worse off position than before they called him . just beware and do your research before you call just anybody to do work on your car

From the owner: Welcome to A+ Automotive we strive to give our customers the best experience while working with us…read more We offer on site repairs, towing and recovery, mobile diagnostics, and much more. We are your one stop shop to get your car back on the road!

Professional & timely service even in this major snowstorm! Several other companies wouldn't help…read moredue to the circumstances but Julio was very accommodating and pleasant to work with. Definitely recommend!

From the owner: Negociable on quotes…read more Guaranteed I will treat ur vehicle with kind and respectful Speak Spanish and English 24hr road on call towing Long distance towing

My car broke down on the side of I 84. Guido Volpe was out to tow my car immediately. Got me off a…read morevery busy dangerous highway. He took my car directly into the garage, looked at it immediately, diagnosed the problem and I was out of there within an hour. He gave me supplementary paperwork to give to AAA for reimbursement. Wonderful person. I can't recommend this shop highly enough.

I'd rate these guys a six if there was the option to!…read more Being a woman I'm always prepared to get fleeced but when I came here, they drove my car and were just like "nope, it seems to be driving okay! You need a wheel bearing [I promptly forgot the name] but it'll become obvious when the sound gets louder." So off I went, psyched to drive for a little longer without immediately putting the car in the shop. The minute the car does start making the annoying sound I'm looking forward to coming here because what an honest, great set of people. A++