So... I ignored the negative reviews about being ignored when reaching out to this place, and…read morereached out anyway. There was no response to my email. I reached out again after a week. Still no response. I understand it's the holiday season, but customer service 101 is to respond to email and phone calls. I definitely feel like I dodged a bullet using someone who doesn't even have the courtesy to reply to TWO emails.

We called to sign up for training that started at $2300. We were super excited to get registered…read moreearly. They did not bother to return our call, despite leaving clear return contact information. We are very disappointed and are looking elsewhere. Thank you.

Maggie loves being there. comes home one tired pup. She was boarded a few nights and owners took…read morespecial care of her.

We took our first dog to The Dogwoods in December 2001. She LOVED it and so have our other dogs…read more Now, 20 years later, the Dogwoods has become the premier 5 diamond location where people who care about their pets take them for best in class service and amenities. There's no other facility like it. The Dogwoods is truly a "home away from home". You'll miss your pet. But there's a good chance your pet won't miss you! It's a great feeling that will help reduce your separation anxiety. Your pet will love it -- and YOU!

A gem, so happy to have discovered Elizabeth. I don't think Stanley (our aged Cockatiel) even knew…read morewe were gone! Came home to a calm, happy, healthy bird. We were kept updated with photos, and texts. Absolutely 5 stars!

Prudence & Heart (Elizabeth) is absolutely amazing! We have been customers for 10 plus years…read more Elizabeth offers the perfect combination of professionalism and compassionate, knowledgeable care for our beloved pets. Scheduling is easy, as Elizabeth is a great communicator. Elizabeth also sends pictures of your pets while you are gone to reassure you that all is fine. If any questions arise, she contacts you immediately. She exceeds our expectations every time we use her service! Prudence & Heart has enabled our family to take many, many trips throughout the years without worry or concern. She is like family. You will not find a better pet sitting service in the Madison Area!

Our dog was attending Ruffin it for about a month, 3x a week. He passed his trial days and it…read moreseemed like everything was going well at the start. The last few times we took him to be dropped off he would stop in the doorway and not want to go inside, note that he has always LOVED daycare at his previous daycares. In the past he would try to sprint into the door to get inside, definitely not be hesitant. I can't say if something changed in how he was being treated, but it was a bad sign, and made us hesitant to consider taking him to Ruffin it since we couldn't be sure what was happening during the day off camera. We were told that Thursdays were ideally for tiny dogs and dogs that didn't want to play, which we could see on the cameras wasn't accurate. There were plenty of dogs much larger than our dog in the small dog room, and lots of dogs playing even when our dog was sleeping on the bench. But we were told that our dog was too high energy to come on Thursdays, so we agreed to try him out in one of the bigger dog rooms only on Thursdays. He did a trial day and it sounded like it went well. When we took him the next Monday they sent him to the big dog room again which was a surprise to us since we had thought he was only doing Thursdays in the big dog room, but we were trusting their judgement of where he was the best fit. When we went to pick him up, we were told that he has been in an isolation room since 9 am and had failed his trial days and thus wasn't allowed back. Since he had passed his trial days in the small dog room, our understanding was that he was just going through trial days in the big dog room to see how he interacted with bigger dogs for Thursday play. There was no communication from the staff that if he didn't play well with the big dogs he couldn't come back any day of the week, or that there had been any issues reported at all in the small dog room. The staff didn't call us to let us know that he had been put in isolation at 9 am, so he had to sit in the room for 8 hours until we came to get him. They claimed an email was sent which was never received, but even if there was, a phone call should be mandatory when locking a dog up so the parents are aware. All our communication with Ruffin it had been done via phone (texts and calls) up until this point, so only sending an email makes no sense. It felt as if they were trying to hide the fact that they locked him up. If we had known we would've left work to come pick him up sooner. Instead he had to sit in the room all day, and while they told us he was given bathroom breaks it didn't seem as if that was true given how much he peed as soon as he got out (he normally pees every 2 hours so there's very little urine each potty break. He peed for a solid 2 minutes straight after this day as soon as he got outside). It's totally fine if a dog isn't a good fit for a daycare, and we would have accepted that answer if it had been conveyed to us, especially considering our own hesitations. But instead, there was no communication leading up to this incident that there were any issues with our dog at all besides his high energy on Thursdays, and there was no communication day of to let us know that anything had happened. Instead our dog sat in a room by himself for 8 hours and we were charged a for full day of daycare that did not happen.

The first time I took Skipper to Ruffin' It it was like dropping off a shy scared kid at…read moreKindergarten. He did not want to leave my side. The second time he went he tried to jump out the car window as soon as we entered the driveway. Luckily he was tethered. Skip loves to see all his pals and I love seeing the pictures of him having fun. The staff always great Skip like he is their favorite dog but I have a feeling that every dog is also a favorite.

We have been using Cherokee Kennels for 6 months now. For boarding and day care for our dog. They…read moreare great and we wouldn't go anywhere else. Our dog is always happy and tired when we get him. We live that they put the dogs out in smaller groups. So much better for dog. Great place and very friendly Staff!!!

We absolutely love Cherokee Kennels.. this has been a family owned business for many years and it…read moreha been wonderful for the year we have been taking our two dogs there. Our dogs never liked getting in the car and now if they see their kennel bag, they get so excited. They went from shivering every time in the car to getting so excited. I will keep recommending Cherokee Kennels. The staff is great and so are the owners. I have no hesitation when taking our dogs there especially with one of our dogs being very timid.

My puppy absolutely loves Paradise Paws! She goes weekly for daycare and also boards there when we…read moreare out of town. Prices are very reasonable, and I love that the boarding is kennel free. My pup is so tired out when she comes home. She gets SO excited when she knows we are going to daycare -- she honestly can't get out of the car fast enough to get inside. The staff are wonderful and know every dog by name and love them like their own. Highly recommended!

My puppy goes to daycare 3 times a week and loves it. She's so excited to get out of the car, she…read morecan barely control herself. She's young and full of lots and lots of energy. I really like the people who work there and the owner. They will spend a lot of time with you. Given she's a puppy and continues to need training at almost 9 months the owner was extremely helpful in giving me advice in how to train or when I would need a professional trainer. I also found out they work with her on her behavior problems. I was told she plays a tremendous amount and it's proven by the exhaustion she has when she comes home. My husband and I get to have a quiet, relaxed night. She's schuduled for boarding and I have never left any of my dogs with boarding facilities. I've always used petsitters. Given that's it's kennel free and there's someone there with them I feel secure and trust Paradise Paws I'm not concerned about my decision and think she'll have a great time. They're also expanding and will have other activities in addition to space so I'm looking forward to agility classes.

$180 for 1 class. First class was cancelled by this organization, Instructor was ill…read more Understandable. We requested to delay class 2, our pup was not ready and thought it best for him and the rest of class. Requested to reschedule for a later class and was told it would be at full price. No credit for any of the money to apply to future classes. Expensive and disappointing. They ask for flexibility to meet their needs, but not flexible in return. Spoke with them about this. No change. Please make sure you can live with this when considering your needs. If your pup is ill, behind, or life interupts, it will be at your expense, literally.

Dog's Best Friend Training is a life saver! It was about 10 or 11 years ago that I brought one of…read moremy Jack Russell Terriers, Karrera, to Dog's Best Friend Training. Specifically, to the Reliable Recall Class. This is because, Karrera, would completely blow you off when you called her to come. I can not tell you how many times she ran across the farmer's field whether it was corn or soybeans. This was after excavating her way out of the fenced in yard. I finally said to my other half. We need HELP! I contacted Dog's Best Friend and worked with Chelse in the Reliable Recall Class 1. Karrera did well with this class however, we felt that we should enroll her in the class, again, so we did. She was successful after the second time around and then, the Reliable Recall Class 2 came along. So, we enrolled her in that class. She did well. Fast forward several years later. I took Karrera hunting in our backyard in the month of August so, the corn was tall. She got to the point in hunting that she got frustrated and took off into the corn field. I thought to myself, I am never going to see her again! And at that moment I remembered to whistle 3 times. Well, guess who showed up at the front door? YES! KARRERA! Now fast forward, again, Karrera is going to be 13 years old on November 1, 2025. I took her hunting in Indiana. I had on me a treat pouch with cooked Lamb (this is something that our dogs only get when we are at shows or hunting). I called her, she came, I treated! She got to her first sett (hole in the ground) and I took her off her leash. When I wanted her to come to me, I would whistle 3 times, she came, I treated. She was off leash running smelling and being a dog. Yes, I was still nervous about her being off leash but, this Reliable Recall Class is worth it's weight in Gold! If there is any class that I would recommend to any one it will be this one! Thank you, Dog's Best Friend and Chelse for helping me and Karrera. With that said, I am also a breeder of Jack Russell Terriers and I start doing a whistle recall as soon as when the puppies are 3-4 weeks old. This way they go home with a basic recall at 10 weeks. People are really impressed when they come pick up their puppy and they are already coming to them on a basic whistle.

This place is amazing. The owner and staff are wonderful and you can tell they love being around…read moredogs. While it is not easy for me to leave my two dogs, I know they are being taken care of very well. They provide great updates as well as offer many services to make sure our dogs are happy. The facilities are super clean and i appreciate all the times they have taken care of our dogs.

The Emerald Paw Pet Resort took excellent care of my 4 month old puppy during her stay there. The…read morefacility is super clean. The staff is friendly and professional. She was thrilled to have play time with the other dogs there. I was very confident she would be safe and well cared for! We'll definitely be back!