These guys are amazing! The roof on my new barndominium was leaking, the builder wouldn't respond,…read moreeven with more rain coming in the near future. Matthews Roofing came out quickly to give me an estimate, found the problem, and due to rain being on the way, they fixed it immediately. I will be keeping them in my phone contacts, they definitely earned my future business. Thank you!!

In 2017 we built a home on our property near Paradise. We contacted several roofing contractors,…read moresome of which we had used on other properties over the years. We were impressed with Matthews' level of services offered as well as the quoted price. Wade kept in touch with us as construction progressed (we acted as our own General Contractor) as he was concerned about the decking being exposed to any precipitation. Due to the impending weather Matthews Roofing timed it so as the framers were finishing the decking on the south side of the house his crew started on the north side. Our decking was completely covered before any rain. The rain started the following morning. This level of concern is rare among contractors and Wade has proven to be a man of his word and he s our go-to roofer from now on. We could not be more pleased with the product as well as the service.

These guys are the best! Our church needed an emergency cleaning on a Saturday and the owner,…read moreChris Tucker, personally came and cleaned our church. Chris is highly knowledgeable, customer service driven, and does it right the first time. In my experience, attitude reflects leadership. Simply put, I highly recommend Chris Tucker, his team, and PuroClean. Thank you Dickie Edwards with PuroClean for the referral!

Im an insurance agent and have been attending the CE classes that Puro Clean has been offering for…read morea few years now. Chris has been the best CE instructor! He's very knowledgeable and I have learned so much about mitigation and how claims work behind the scenes. I really appreciate all that him and his team do for us. Apart from the great CE classes, they do excellent work too when it comes to claims and property restoration. I have been referring my customers to them when they experience a loss. Thank you PuroClean!

One of the worse things is coming home to your house flooded right before Thanksgiving. It was…read moreawful and stressful, but Eagle Restoration responded to my call for help. And boy did they go above and beyond! Within an hour they were at my house cleaning up the water, setting out dryers, and even drilling holes where may baseboards were to dry out the inner walls. Chad dealt with my insurance company with such professionalism, and he was there every step of the way. He was patient with my indecisiveness of what I wanted to replace my floors with. Eagle Restoration took care of the everything, including removal of the old flooring and replacing it with the new flooring. Chads team at Eagle Restoration always showed up when on time and worked tirelessly to make sure my house was finish by Thanksgiving to host my family. I've recently dealt with other local companies and that was a nightmare. Chad and his team assured me that I would not regret my decision using another local company and he was absolutely right! I feel like my family has made some friends along the journey. Thank you, Eagle Restoration -- Chad, Jorge, Anthony, and Rolando.

From the owner: Eagle Restoration and Cleaning is who to call for all your carpet care needs in Wise and…read moresurrounding counties. We offer free estimates and have a 100% satisfaction guarantee because we want you to call us anytime you have a carpet cleaning need. Call Eagle Restoration and Cleaning today for: Carpet, Gout & Tile, Upholstery, Air ducts, Dryer vents and more both commercial and residential no job is to big or to small. Eagle Restoration is also a 24hr emergency water removal company and can handle your flood claims between you and your insurance company every step of the way to help you get from under water to under control. Give us a call today you will be glad you did.

Professionalism, Punctuality, Quality, Responsiveness, Value…read moreReyes and his Guys came out and totally remodeled our bathroom. They did a very good job, the service was outstanding. We appreciated that they showed up everyday and got the job done, but also took their time and gave attention to detail. Renier and Silvia were awesome and very helpful. The crew - Juan and Fermin worked hard and clean up everyday! I highly recommend them, very knowledgeable and very reasonable on the bid

Renier and his team did another great job on our Den - we needed an update and they painted,…read moreinstalled new flooring, repaired our ceiling, and added tile to our outdated fireplace. The team does a very thorough job! It looks so good. Thank you ! Highly recommended.

If a zero star rating was possible, that's what they would get. Awful communication. Was verbally…read moretold one price, more than $30,000 was added the first time we saw a statement, then the total (JUST for water removal) was almost $70,000. They tried charging us for their mistakes (they had too big of equipment to do the job and kept it there 2 weeks longer than needed). We were promised a completed job within 2-3 weeks. 4 MONTHS later, a lot of phone calls to them with a lot of broken promises, and repair work still wasn't started. They didn't turn in the insurance work until more than a month after they started the water removal. They told us the inflated price was "a numbers game with the insurance" but never reduced the rate. Shady business at best, but definitely fraudulent practices. I will NEVER do business with them again and I will tell everyone I can to not use them. I honestly have no idea how they can still be in business.

If you want to spend $50,000 then they are your people! They want to handle everything because they…read morewant to cut the communication out between you and your insurance. Then, when your insurance doesn't send a check in a day, they call or bill you everyday threatening to charge 1.5% daily interest. They also hold your gate clicker hostage you graciously gave them.

They do great work and have a friendly staff. I would recommend this company to everyone.read more

I recommend ServPro, do not get me wrong, with the ice storm of 2021 on Valentines day, it took…read moreawhile. Danny came in and cleaned up an ex employees mess and made it right. These people want to make you happy. Below is what I dealt with with Regent and with ServPro. ServPro makes the difference. I had Regent come in by the advice of a plumber.  They started my case with the insurance company.  They were not a company that worked directly with the insurance company and insured that everything that was billed was valid and billable. for , 2 machines overnight, and a total of 2.5 to 3 hours worth of work for people in my house, I was billed on 02/04/2021 for Water Mitigation $1,015.34 Water Mitigation 1 X $1,015.34 Balance due $1,015.34 I decided to go with the preferred company, ServPro, who mitigated the damage and had 6 machines in my house for 5 days and then 10 blowers in my house for 5 days, carried out hundreds of pounds of affected sheet rock and carpet and charged me $ 6020.89 dollars for 10 days worth of heavy clean up. Regent Restoration got it's feelings hurt when I went with ServPro and over charged me, when I asked for a detailed invoice this is what I got the 3rd time I asked: DESCRIPTION QTY REMOVE REPLACE TAX TOTAL 1. Emergency service call - during 1.00 EA 0.00 200.00 0.00 200.00 business hours 2. Equipment setup, take down, and 4.00 HR 0.00 52.78 0.00 211.12 monitoring (hourly charge) 3. Add for personal protective 4.00 EA 0.00 15.21 4.43 65.27 equipment (hazardous cleanup) 4. Negative air fan/Air scrubber (24 hr 1.00 DA 0.00 82.00 0.00 82.00 period) - No monit. 5. Add for HEPA filter (for negative 1.00 EA 0.00 185.83 14.44 200.27 air exhaust fan) 6. Equipment decontamination charge - 2.00 EA 0.00 31.62 0.71 63.95 per piece of equipment Cat 3 Totals: General Conditions 19.58 822.61 Entry/Foyer DESCRIPTION QTY REMOVE REPLACE TAX TOTAL 7. Dehumidifier (per 24 hour period) - 1.00 EA 0.00 117.43 0.00 117.43 XLarge - No monitoring 8. Contents - move out then reset - 1.00 EA 0.00 75.30 0.00 75.30 Large room Totals: Entry/Foyer 0.00 192.73 I paid the invoice, but this is robbery.  This, to me, would say go to ServPro and have your home done correctly.

Do NOT be fooled by the "we're here to help" comments from these people. Another out of town SCAM…read moreartist preying on people in desperate conditions. Servpro came to our community after the recent hurricanes, offering assistance with remediation. They assured us they had all the equipment and manpower needed for the job. A contract was signed for services and a deposit provided. The services were minimally rendered, with insufficient equipment, lack of staffing to provide the services. Of the services contracted for, we had to find alternatives to complete, including paying for floor cleaning, drywall removal, antimicrobial spray, drying equipment rental. We had to purchase a generator when theirs failed and another one was not capable of keeping the equipment running. Finally, they pulled their equipment and terminated our relationship before the conditions were safe to do so, when we said we were going to file a complaint with the BBB.

I call got a person . He said send pics can tell me on phone. I did and not heard from him . He…read morewas nice and seem to know what he was talking about. So.....disappointed I went from a high to a low. I've called him back twice ???!!! Hopefully he will get with me and prove me wrong. I doubt it.

Awesome service very honest crew loved working with Isaiah and Chad. 10/10 would recommend for…read moreanyone looking for mitigation needs or any home repair