I tried my very best with this daycare. But do not send your child here. Yesterday, I picked my 3…read moreyear old daughter up from daycare around 6pm. Upon returning home, she showed me her hair and almost her entire braid was pulled out. I called the daycare immediately at 6:15pm and spoke to the director who stated "I don't know what happened. No one told me anything. ." This is the fifth incident in a year where my child has been a victim of neglect where someone either didn't know what happened or even it when it was too late. Once she ingested fish which she is allergic to, the second someone bit her finger, the third someone pulled dirt all over her to the point that she looked gray when I picked her up. At no instance was medical attention sought and I was notified either a day later, that evening upon pick up or not at all. In one instance the assistant director told me she called with an incident but my voicemail immediately came one. Way prior to that time I told them I worked as a therapist and I had to devices to be reached at and they had both numbers at the time of this incident. When asked why she didn't try the other number, she denied having it. However, upon pick up that evening she provided me with the sheet I filled out at the time of my daughter's registration, which had both numbers, to confirm the numbers on file. At which time I stated, I thought you only had one number to which she apologized. One time I went to get my child from the playground and no one could find her! Today was my last straw. I'm a single mom and full time business owner and depend on daycare for childcare. Despite the neglect, numerous times they've closed early, opened late or closed her classroom completely with little to no notice. I believe the center is too overpopulated for the current staff which leads to neglect and lack of care. They are allowing a child with severe behavioral issues to run rampant on the 3 year old room with no action being done. The director basically told me that my child, who's black, can leave. But the little boy, who's white can stay with no repercussions. He has autism and behavioral issues and needs to be in an inclusion center but nothing is being done.

I had my child here for a couple of months while waiting for another daycare to open up and it was…read morea really positive experience. I really like the staff. They welcomed my child with open arms and they were very accommodating with our situation even though they were aware we were only there for a very short period of time.

My daughter has been with this school for two years! We love every teacher and supporting staff…read moremember everyone knows us by name and greets us daily! Its so wonderful to be part of a school that feels like home! Feeling secure while away from your child 8 hours a daily is something you can not compare too! Thank you Linda, Nicole, Ms. Jen, Ms. Jasmine and Ms. Mona for everything you due daily for all our babies!

My son attended the Young School at Honeygo Plaza for about a year of pre-k. He had a good…read moreexperience and left much better prepared for the classroom structure of kindergarten. This school takes a more curriculum/teaching-oriented approach rather than simple "day care". They follow a pedagogical philosophy similar to Montessori, emphasizing freedom and harnessing each child's own specific interests and motivations. The biggest strength of YS is the outstanding teaching staff, all of whom care deeply about the well-being and growth of the children. The different teachers within the "cottage" of four adjoining classrooms developed individual connections with my son and the other children, knowing well their various interests and quirks. The pre-k cottage director, Ms. Jess oversees the classrooms with expertise and a deep sense of empathy. She effectively fields informal chats with parents about questions and concerns that pop up on the fly. Between the wonderful teachers and cottage director, I always felt that my child was in very safe and nurturing hands. The classroom atmosphere is warm and inviting. There is lots of natural light and many learning stations with carefully thought-out objects left for the children to "discover". Kids get zero screen time at the Young School. Instead of punishing children, behavior is managed through redirection and talking.  Healthy snacks are offered, and the staff teaches and practices good hygiene. The main area that could be improved upon is communication from the director. On several occasions, I received mass emails chastising (unnamed) other parents for taking screenshots of the live video feed, requesting child-specific changes to naptime logistics, incorrectly using cubby space, and calling in to the classroom during non-naptime hours. ("Any parent disrupting the day too frequently will lose camera access and a parent meeting will be requested.") I would prefer these types of issues be resolved by one-on-one conversations with the relevant parents, rather than public shaming. The unprofessional tone of these emails was underscored by a lack of basic proofreading. My child's classroom had high turnover, with three different teachers in a six-month period. Shockingly, when one left and was replaced by a brand new employee, parents were not given any notice whatsoever. I showed up one morning to drop off my son in his classroom and encountered a total stranger who claimed to be in charge. Luckily, another teacher was in the cottage area and vouched for the new teacher's legitimacy. Lack of preemptive communication on this type of matter is unacceptable. Another instance of poor communication occurred when initially attempting to enroll my child. The paperwork was confusing and I had trouble getting questions answered, as other reviews have noted. Overall, I recommend the Young School as a safe, nurturing, and educational environment for child; parents may have to deal with some unneccesary hassles.

this is a follow up to my previous review from three months ago. Three months have passed and my…read morechild is still traumatized by his experience at the school after only 2 days. whenever we happen to drive near or in the shopping complex where the school is located, he gets nervous as if I am going to take him back (it's near a UPS and a restaurant we frequently eat at.) this evening he randomly shared that the director stated that she was going to put him a classroom with babies. this is new information that he didn't share with me three months ago. this school owes my child an apology and should consider adding new emotional intelligence training for their administrative staff. there is no exception to this type of behavior. I've received no phone call from the owners to discuss the experience. parents beware!

This is a daycare the is devoted to family. They are always open when adults need to work and they…read morenever fuss about our needs and times. I am a health care worker and cannot call off because of daycare needs even if it's 12" of snow. They are always open and welcoming of the kids.

We have been going here for a month now and I'm surprised to see a single negative review (though…read morehelpfully the reviewer posted the exchange so folks should read and decide for themselves). I am so appreciative we were able to get our twin wild children started here. The staff are so communicative and attentive with our toddlers - I always appreciate their insights. My kids love going here and don't seem to miss us at all when we drop off because they're having so much fun and are always expertly transitioned. We are getting much greater value out of enrolling I thought we would when we enrolled -- there is even thoughtful programming for the parents! Highly recommend.

This provider is lying. I reach out via email on October 11,2023 to discuss offline today makes it…read more2month, but because it wasnt public and my son isn't attending her school any longer, she decided to ignore the email , I'm sure her advisers thought it was a good idea to ignore it. Let me educate you about public business that most times depends on referral and word by mouth. As a business owner, you should always address any concerns with your business, especially once that involves kids.

Highly recommend!!! We've been part of the Goddard Bel Air…read morefamily for nine years, sending all three of our children there, from babies through kindergarten. From day one, the staff felt like extended family. They treated our children with genuine care, respect, and love, creating a nurturing environment where our kids thrived. Brenda and Eric, the owners, have always gone above and beyond to accommodate our family's needs. They were approachable, kind, and genuinely invested in each child's development. They've also built a strong community through thoughtful events like Dogs for Dads on Father's Day, Mother's Day celebrations, fun date nights, trunk-or-treat and graduations. Academically and socially, our children left Goddard more than ready for kindergarten and well ahead of their peers. The foundation they received there has had a lasting impact on their confidence and love of learning. We will always be grateful for the safe, enriching, and loving environment Goddard provided for our children. It truly became a second home, and we can't recommend it highly enough.

The most honest review of this facility comes from the students who go there. The graduation…read moreceremony was on Thursday and one of the presentations included video clips of each graduate stating what they wanted to be as a grown up. An answer that kept popping up: a teacher. That told my husband and I that the kids themselves truly admire and like the staff here. We've seen the advances in reading, math, shapes, colors, etc. over time but the joy she has in going to school wasn't to learn.. it was being with the teachers and class... which makes learning fun. Hats off to Mr. Eric, Ms. Brenda, Ms. Jess, and Ms. Laurel. They do a fantastic job in maintaining a secure facility, strong communication, fun learning, and a great attitude.

the management is miserable. They don't know how to manage, they treat their staff with little…read morerespect. None of the management have any management skills. They whisper about their employees And manage in a passive aggressive manner. They provided no unemployment when the pandemic hit. Nor did they ever pay into unemployment insurance.

I don't know what it is about this place, but I wouldn't send my child here. It just rubs me the…read morewrong way. I've talked to people who bring their kids here.

This daycare was also located on Edmondson Ave, and my experience there was very disappointing. The…read morechildren were often left unclean after making messes, and my son's diapers and pull-ups were frequently given away. In my opinion, the owner was dishonest and treated both her staff and the parents unfairly. I even had to contact the state because she refused to show me video footage related to an incident involving my child. Based on my experience, I would not recommend this daycare to anyone considering childcare services in the future.

Step By Step Learning Center has been wonderful in educating my children!! I love the staffing here…read morethey are amazing! They go above and beyond in effective communication, teaching an amazing curriculum, and ensuring cleanliness! Ms. Trease and her team is absolutely amazing I highly recommend this center!