What a way to run a business. I had gone to DSW and was unable to find something that I liked, so I…read morefound this place via a quick internet search and thought I'd give it a try. When I found the brand of shoe I wanted, there were two or three I thought I'd try on. Imagine my surprise when every box I opened only contained a right shoe! That's right! If you want to try on a pair of shoes, you have to track down someone to get you the left shoe from the back room! Talk about inconvenient! Talk about a pain in the rear! No thanks. I just left. I'm not playing games. I just want to try on some shoes. I'll just go to a different DSW location and see what they have. Shoe Dept can get lost. What a joke.

The older blonde lady at the counter was very rude I asked if she could look and see if they had my…read moresize of a certain shoe I was interested in.She was very rude telling me she was not going to look because what they have out is what they have she said that if they did have my size in stock she was not going to search the whole store for them which is fine I told her I would like to know so I could look for myself but she said no so that prompted me to leave without buying anything.

Wow!!! I haven't seen this kind of costumer service and knowledge of a product in a long time!…read moreWalked in and was promptly greeted by Kristen who took her time to analyze and explain everything about about the way I walk and jog, after the results from their FIT machine! Than brought me different type and brand of shoes to try! Never once tried to push a product or just make a sale. There were more costumers in the store and one could tell they are more interested in giving you as much knowledge and answering all your questions than pushing you to just buy something! They seem to take a lot of pride on what they do and that makes you feel good about walking into a store like that. I ended up buying a pair of running shoes, socks and a sole insert that goes with my specific foot arch. Probably the most comfortable running shoes I have ever had, hope it will make a difference! Don't think twice about walking in there, even if you never jogged or worked out before, they will take their time to put you on the FIT machine that analyzes everything about your feet and show you the perfect shoes, and most importantly, let you make the final decision based on their advice and expertise! This will definitely be my go to store for all running, jogging, workouts shoes from now on!

I've been looking for running shoes and I decided to do a in store fitting on 1/31/2025 around…read more6pm. Maggie warmly my welcomed my cousin and I upon arrival. They busier than normal for evening but were all very pleasant and walked us through the process of getting signed up and going for the fitting. Maggie listen to all my needs and treated like a queen. She made sure I was 1000% sure with my shoe purchase. They had a nice selection of brands to choose from. The pricing was fair and I even qualified for a health care worker discount. The other two young ladies working that even were amazing as well. They all communicated exceptionally to make this shopping experience everything I needed and more. I can't wait to shop at fleet feet in the near future. I love a good shopping experience and good customer service. Great job team.

Rude service Tim Garza, the store manager wanted to fight with me about the shoes I picked out to…read moretry on! What is up with the attitude. Do not recommend this as a location for helpful service. This guy was only interested on up-selling me from the 90 shoe to the $160 version. Stay out.

I detest shopping malls…read more Okay, I feel better. This store, though, made me forget, for the few minutes I was there, buying some boots, that I was in the middle of that mind-numbing, world-weary place. Great service, great selection, a real throw-back to a time when shoes were truly a specialty item, sold be trained personnel. I walked in with low expectations and left with wings on my feet. Not wing-tips. Wings. Comfortable boots, waterproof, ready for the poop-storm of Ohio's "shoulder season" weather, when snow becomes ice becomes slush becomes mud becomes more snow. (I even, for a moment, dreamed that I were walking out of that store, onto a cobblestone lane, and could almost taste the pint awaiting me at the pub, just opposite. Damn. Wrong, again.)

Stopped in 20 minutes before closing on Friday evening. Big box, big & tall stores didn't have the…read moresuit coat that I needed. Walked in & was greeted by Mary & she set me up with a complete fit. Jacket, pants, 2 shirts & socks. All less than price of 1 suit coat other stores that I visited. Damon, is checking on some shoes & hats my size as well. A large table is a place to sit & chat with regulars & people waiting. Was about 30 minutes after closing & not rushed to get out. Overall a very pleasant surprise, not the Diamond men's store that I remember from the 70's & 80's in the mall. Thank you for the positive experience!! See you soon

Great place to shop and have been doing so for years. They have a great selection and the…read moresalespeople are very knowledgeable and nice. It feels good to go to a store where you can shop without someone on your back. They have special events a couple of times a year and bring in furriers and leather and shoe vendors with unique items. You want to look good and get compliments on your outfits definitely go to Diamonds.

Super helpful employees and had a great knowledge of what type of shoes and support works bestread more

Everyone I interacted with was courteous and professional…read more The clothing selection was stylish, current, and offered a great variety. A nice perk is that they have on-site tailoring services, making it easy to get the perfect fit.

A one stop shop with tailors walking around the store to make sure you get that perfect classy…read morelook...Great selections and customer service!

They have nice high-end clothing and other items for sale…read more As a consignor, however, I did not have a good experience. They take all your things to be evaluated and without telling you what they reject, they donate those items to charity. Other places will let you take those things back. The lady working there when I came in was not friendly and rather snooty. Before they relocated, they used to have friendly staff and different policies. This will be my last consignment there.

Always find lovely pieces at this store. The associates are friendly and helpful. Love to stop in…read morefrequently.

Wonderful experience here at DxL! My boyfriend and I came in for him, and this wonderful gentleman…read morehelped us the entire time to make sure we had a good experience and found what we needed. Plenty of selection for bigger men and the price is competence with a Men's Wearhouse. They have a tailor in house as well. Plenty of options for formal and casual as well. Will be back!

Had not purchased jeans in 20 years. Went in not expecting to buy or even find something I like…read more But, the salesperson Dean was great, I found comfortable jeans and two shirts. Now my wife isn't embarrassed of me in public...