I was looking for a new fishing rod and called Summerland. An employee named Travis assisted me in…read morehelping me with my rod purchase. He answered all my questions with great patience. I settled on a Loomis casting rod. I then asked about a reel to go with it and again, Travis gave me great advice. We settled on a Daiwa Steez 1016SV-SH. I can not give Travis and Summerland enough acclaim for their expertise and patience. Their prices are super competitive. Summerland is my ONLY place to shop from now on and I live in Illinois.

Ordered some items from their website. Waited 10 days and no communications. So i sent them an…read moreemail. No response to the email, but 5 days later they issue a refund with no explanation. So over 2 weeks and nothing. Waste of time, buy elsewhere.

Today I visited Archery Connection of Columbus Ga. Upon arrival I was greated by a gentleman named…read moreSteve . As we stood and discussed what I was visiting for he explained all my options as far as products. He did not try to sale me on the most expensive product but yet he sold me on what he felt was all I would need to accomplish what I was seeking. After talking for a while he then took me into range and showed me how the product worked. Not once did I feel pressured on a purchase. I would highly recommend Steve or his staff to anyone in the market for any type of archery needs. Thank you again Steve and Archery Connection for your support today I will be back again. Sincerely Troy

Fun outing of indoor archery. They rented bows for each archer and an hour of archery was very…read morereasonably priced. The group enjoyed this outing very much, even though there were way more targets missed than hit. Looking for a fun and different group activity, try this.

Bought the BX-25 mag. It would feed 2 or 3 and jam. Tried to exchange or get my money back. They…read moreindicated because of the packaging neither could happen. How are we supposed to know if it's defective without opening? The response was " you could have opened the package instead of cutting it open" . Fair point, but were they going to put it back on the shelf to resale instead of sending it back to manufacturer as defective? Working in retail myself, it appears they do not want to go thru the hassle and paperwork for a defective product. Bad look Shooters, just a bad look. UPDATE-Went back today and wanted to speak with another manager if possible. If I got the same response I would leave the magazine there and contest the charge on my credit card. The new manager listened to my story, went and got another magazine and happily exchanged it, bad packaging and all. To be clear, I did not threaten with contesting the charge. This manager understood what good customer service is about. Changed my rating, if only all managers were like the last one!

Typical know it all gun store employees, there were several people that were nice but the bad…read moreoutweigh the good ones

Great customer service, very friendly and polite. When I purchase my fire arms and require an FFL…read moretransfer I always go to them. Couldn't ask for any better and smoother transactions.

I took a couple of things in to pawn because I needed to get some money in a hurry. Of course...I…read moredidn't realize that what I took in wasn't worth what I needed to walk out with. The staff was so helpful. The owner actually took the time to come out to the house and see what I had of value.(I was totally surprised that some things that I thought were junk, were really valuable!) I paid the loan off and all of my stuff was returned in perfect condition. The staff was courteous and very knowledgeable about the items I brought in. I would definitely do business with them again!

So back before Christmas HK was having a sale which I saw on facebook, I went to their site and…read moreordered a couple small things. One of which was a stocking hat and patch. I paid, and waited, my order arrived, the stocking hat was correct but my patch had not been shipped, but I received a sticker instead. So I called their customer service line on December 3rd and spoke to Tommy and he said they would ship out my missing item. I just basically waited, waited thinking the mail was just slow. Nothing came. So, I called them back on Jan 10th and spoke to Jason. Jason was rude, unhelpful, would not let me finish what I was saying, basically doing everything a customer service person should not do. I essentially told me in so many words, that he "was" going to email someone by my issue, but I got the feeling this wasn't going to be. Here it is now Feb 4th, nothing has arrived and Hk has ripped me off on just a patch. I think now, I was going to buy the new SP5 this spring, but, I think not. If their customer service is lacking on a small cheap item, I don't think it would be any better on a relative expensive weapon. HkUSA online sales, don't waste your time.

Had my USP Compact in for some warranty repair due to a false trigger reset condition. On…read moreFriday,within 24 hours of a Thursday arrival at the repair facility, H&K armor, Lyman, contacted me by phone to discuss first hand the issue and to assure me it was both an easy repair and a fast turn around. Lyman also offered to upgrade my 2004 factory sights to ensure I had the best weapon configuration possible for personal defense. On Monday I spoke with customer service rep Tommy, who also provided great service, and was informed that I would be receiving my firearm the very next day on Tuesday and signature was required. Today, Tuesday, I have my H&K firearm back in hand repaired and functioning as designed with upgrades as if brand new. Also included was a very sweet personal note from Lyman wishing me well and satisfaction with the repair and which included a 10 round capacity magazine, adding two (2) more 45 cal rounds to my std, 8 round capacity mags which came with my weapon new. Coast to coast shipping and repair all within one week, I have never received or heard of better customer service in my life. Thanks H&K and especially Lyman. Heckler & Koch, your the best.

I entrusted your business with my weapon in good faith, expecting timely and competent service…read more Unfortunately, over the course of several months, the work was not completed as agreed. Despite repeated assurances, the trigger replacement was never successfully performed. Throughout this extended period, I experienced ongoing delays, inconsistent communication, and what felt like a continuous runaround whenever I attempted to get updates on the status of my firearm. This level of service falls far below reasonable expectations for professionalism and customer care. To make matters worse, I was charged for a service that was ultimately not completed. Retaining payment under these circumstances is unacceptable and raises serious concerns about your business practices. I virtually pay you to baby sit my own gun! They gave me back my weapon offer no apologies or explanation also one of the females working the phones covers their unjust practices.

**UPDATE FROM 1 STAR TO 3 STARTS**…read more **Gotta give credit where credit is due. The owner gave me no issues at resolving the problem and bought a new slide of the same model right in front me. Even gave me a full refund as well. Unfortunate that something like this happened to begin with but I guess things like this happen from time to time. I'm sure these guys are good at most things but I'd suggest working on milling for sure. Anyway, thanks for a painless resolution.** Leaving photos to maintain honesty with others considering milling at this location.

Jason, I can't give this man enough praise. He is the vivid example of GREAT and exemplary customer…read moreservice. I won't take merit away from any of the employees because they are ALL super nice and happy to help, but Jason just goes above and beyond. Although he is a salesman, he is very amicable and is not in your face trying to sale you high ticketed items nor things you don't need. He helps you find what you need at a price range within your budget. The whole ambiance is so lively and the shop is full of good vibes from the moment you step in. Definitely recommend and I'm glad is a local shop...I feel proud of having these kind of people in my town; Southern hospitality at its finest! GREATLY recommended!!!

This is a great local bike shop that is very active in the community, giving back through numerous…read moresocial events that strive to keep citizens active and healthy. The quality and selection of the bikes is just a bonus!

Duracoat is not closed. They are running and still doing an amazing job dipping guns or anything…read moreelse you want looking great! I had them dip a toilet seat camo for a cabin and it looks awesome!

Very customer service oriented, honest advice / representation. and fair pricing on guns / ammo.read more

The owner and workers are respectful, and will help you with whatever you need. Been going to them…read morefor years and always recommend them to anyone looking to buy or looking to sell

This is the place for you if you want to be ignored in a cold, sterile environment that barely has…read moreany Georgia items (despite being in GEORGIA). Very overpriced as well.

Overpriced, limited selection. Great for Ga fans. Tigers, just go to auburn and bammers....y'alls…read morestuff is everywhere -gas stations, wal-mart,etc. You shouldn't have any problems finding game gear.