$98. For 15 minute oil change on my small Subaru, no way, time to find a a new place to go.read more

I really planned on keeping doing business with them after they took over from Pete but after they…read moredid a bad break job on my truck that cost me $900 I will no longer be there customer.

I cannot recommend Foreign Affairs based on my experience…read more I brought my Volvo in for an oil leak. While waiting for parts, I began noticing a clicking/grinding sensation under my left foot while turning and specifically asked them to inspect the driver's side front suspension/steering. I was told everything looked good. After the cam plug repair, my car was almost out of oil on my first trip out of town a day later. I called and was told to keep adding oil. Over the next two months I added approximately three quarts of oil, far more than the roughly one quart between oil changes I had experienced before the repair. Shortly afterward, my CV axle boot tore, throwing grease around the wheel. After several phone calls, the owner acknowledged they had missed the issue I originally asked them to inspect and replaced the boot at no charge. Unfortunately, the problems continued. I was later told another cam plug was leaking and that parts had been ordered, but I never received a follow-up call. I also felt my concerns about the persistent clicking/grinding were repeatedly dismissed, and different invoices described the complaint differently than I had reported it. I ultimately sought a second opinion. Another shop repaired the remaining cam plug leak for less than foreign affairs charges, replaced the CV axle, and was able to remove the axle without replacing the transmission after I had been told I might eventually need one because the axle was seized. What disappointed me most wasn't that my older vehicle needed repairs--it was the communication and how difficult it was to get clear answers. I also felt frustrated that my final bill exceeded the quoted amount because a coolant top-off was added without asking me first. Throughout all of this Jeff told me to "give him a break, we are overwhelmed". I left feeling less confident in my car than when I brought it in, and I cannot recommend this shop based on my experience.

I brought my 1993 300 ZX convertible to Foreign Affairs last summer because it was running rough…read more I pointed out to them that it might well be the fuel injectors. However they thought it was spark plugs. When i went to pick up the car they informed me it couldn't be picked up because they didnt realiize the didnt order coils.That was the first delay. . After spark plugs failed to make a difference, they then agreed it was probably the fuel injectors. For a period of 4 to 6 weeks they kept the car and informed me that they though they were trying every day they couldn't locate fuel injectors. I finally became so frustrated that I searched for them and found them in one phone call. Things got worse though, when they installed the fuel injectors for what they told it was going to be $1500 and then me an additional $700 with no explanation. When I point that out,they took the $700 off, with no explanation as to why the overcharge was there in the first place. They had also represented that they would keep this collector car in the garage while they were holding it ,but they clearly never did ,as it was clearly dirty from several rains, and more importantly there were several stains on the door upholstery from the mechanic getting in and out. This is the worst experience I've ever had with any auto repair shop, and having car disease that has led me to purchase many older cars over the years I have dealt with several.

Broke down without a lot of options. Donnell helped find a tow truck, got the parts and fixed the…read morecar in time for me to still get home. All with great service and a great price. i know I wasn't on the schedule for the day, but they went above and beyond to make sure my truck was fixed. I really appreciate their care and attention.

Chris was great to me and I stopped by cold and had a back fender that had popped out on a…read moreclose-curb right turn incident! There was a -lasting piece missing, but Chris took it back and fixed the broken piece and put fender and right panel back in at no charge. Will definitely be back when I need services again!1

I think most auto shops make mistakes and some types of negative experiences are inevitable, as…read moreseen in the review world. My experience at this shop took place in 2018. When my vehicle had slid off an icy road and the front bumper and grill were damaged, I took it to Arrowhead Auto Body. They gave me an estimate to have it looked at which was accompanied by a strong opinion that it would be costly to repair and that parts needed to be replaced. I didn't have the funds that day, which seemed to annoy the representative in addition to the fact that I didn't want to dive into a repair before the vehicle was even looked at to assess the damage. I was told I could only leave it parked there for a day or two. So, thankfully, I saw that another shop, Everything Automotive, was across the street, and I took it there. The customer service was awesome, and they actually even let me keep the vehicle parked there for 1-2 weeks until I had the money for a potentially costly repair. When they checked everything, there wasn't any actual damage that needed repair. When I came to pick it up, they didn't charge me anything. The whole experience was a surprise and felt like great customer service and just kindness. I'm sure that Arrowhead Auto Body has allowed for many positive experiences, however, because of mine, I would tell a friend to consider other shops or at least get a second opinion. I've continued to have really great experiences at Everything Automotive. Arrowhead Auto Glass (full auto body shop) is also a good shop.

Crapweasels. Was given the runaround on the availability of…read morea second key and then was referred to another family member who wasn'tmuch help. I picked it up and within 100 miles, there was a terrible noise coming from the front left wheel. I was a little distracted cause that within those first 100 miles, I also realized that the infotainment microphone didn't work, the gas tank lid doesn't stay open when you pull the latch, it only stays open while you pull it. So by the time I got around to looking at that issue, I realized one of the lug nuts is really worked off the wheel bolt. It was the wheel wobbling making the awful noise. This seemed super odd since it was 100 miles in, and when I pull it off the stripped lug nut falls off with a goopy lock seal dripping all over the stripped bolt. At this point, it's the Monday after Thanksgiving and this place isn't open on Monday. So I take it to a shop and while they are fixing the wheel, they inform me and show me the cracked alternator belt and confirmed the lock seal substance was recently applied. I nearly lost it at this point- minor lie about the keys but the idiot kid Asher looked like he was still learning how to shave so I let it go. Gas tank lid could have broke after I drove off the lot for all I know. But you let my family get in a car with a wobbly janky wheel? What would've happened if the wheel came off while they drove, or took a sharp turn, etc.? The application of that substance is a clear indication they knew there was an issue but wanted to save $75 fixing a wheel bolt? And no way an alternator belt cracks up in under 100 miles. But I figured I failed, I did verbally ask if there were issues but no I didn't inspect every inch of the $17k car. And I never reached out to them. I mean who reaches out to the person who flagrantly cheats them and endangers the lives of their family?? Certainly not. Now today- 3 weeks in, I learn the windshield fluid dispenser on the back window doesn't work. What else will I find? Who knows! What will you find wrong in your new Anderson Motors car? Nothing, cause hopefully you learn from my mistakes and leave these crapweasels alone.

I purchased a 2014 Subaru Outback from Anderson Motors a couple of months back. Asher made the…read moreprocess simple and there was no pressure or pushy sales tactics to buy the car which was a nice change of pace from other dealers I've been too. About a month after buying the car, I noticed a rattle from the car while accelerating. Despite having no warranty or obligation, Asher and crew took a look at the car and fixed the problem, which ended up just being a loose exhaust heat shield. Overall, a great experience from this local dealership.

Trustworthy mechanics are hard to find. These guys are the real deal. Don't listen to the trolls…read moreand their 1 griping. I've watched them go above and beyond time and time again. Even seen them decline to do work when it wasn't needed. They remember me by name when I come in.

I've had these folks working on my vehicles for more than 20 years. Very good communication,…read morepricing is fair. Service is on schedule.

If I could award six stars, I would. I just climbed out of a wilderness adventure in the boundary,…read morewaters canoe area, tired as a dog and needing to drive back to Kalamazoo Michigan. My car started running funny and I was concerned about even trying to drive home. I saw the good reviews, and called ahead and begged them to just take a quick look at my car and they were kind enough to do it. Mike was super friendly and kind and he took a look at my engine check the transmission fluid ran a scan on the engine and found two ignition coils misfiring. He opened up the cap and there were two dead mice in there. He found the problem in less than 10 minutes. Results may vary! Lol! But seriously, extremely professional, courteous, and just a hell of a nice guy and I highly recommend them!

I've had nothing but fantastic experiences! They've done work on my Honda Pilot, and are so fairly…read morepriced, efficient and recommend only what's needed. Really grateful for the service and having a repair shop I trust.

We had a really excellent experience with Volkswagen Duluth. Literally traumatized by the last…read morelocal dealership experience we had, I was not looking forward to the purchase of a new car. But Gabriel and Keenan made it literally so easy! We went from test drive to leaving with the vehicle in two hours. The vehicle is exactly what we wanted and we've have had it for a week now and love it! And yesterday we received coffee mugs and fresh cookies in the mail. Lovely touch and we appreciate it! Volkswagen Duluth focuses on customer service, and doesn't act like they are doing you a favor by helping you buy a car. We as consumers have the choice to take our business anywhere we want, and my husband and I definitely recommend Gabriel and Keenan at Volkswagen Duluth.

My experience with Keenan McGovern was disappointing. During the sales process, he was friendly and…read morehelpful, but after we signed the paperwork for our certified pre-owned vehicle, his communication and approach changed noticeably. We traded in our previous vehicle, but the title was still at our families home in Michigan. Keenan told me that this wasn't a problem and that once I returned to Michigan, I could simply mail the title to the dealership. Based on that conversation, I believed everything was taken care of. I was surprised when he later called and told me that I now needed to sign a power of attorney because the dealership had already sold my trade-in before receiving the title. This was never mentioned during the purchase process. If selling the vehicle before receiving the title would require additional paperwork or legal authorization, that should have been explained from the beginning. Buying a vehicle is a significant purchase, and customers deserve clear and transparent communication throughout the entire process. My frustration isn't with having to sign the paperwork--it's that the need for it only came up after the dealership had already sold my vehicle. More transparency upfront would have gone a long way toward building trust and avoiding unnecessary frustration.