UNPROFESSIONAL and a liar. I've used them maybe 4 times total..1st time he did a good job..and I thought his prices were reasonable considering where we live in relation to more professional companies that have a solid record for cleaning. I called and made an appointment for a Friday where we were going to have great weather....his secretary called a day or two before saying "something came up and he needs to reschedule...he'll be in your area on Monday instead" I refused to change my date. When he showed up an hour early (thankfully we are able to afford retirement and were home) he immediately started about how "he never told her to call to reschedule" "they are my best customers " (HOW I'm your best customer with a total of 4 jobs completed says a lot about your company). I knew then that he was a liar and I also knew that was my last appointment with him. If he's willing to lie about something small and insignificant imagine if the stakes were higher. I posted on a website asking for recommendations and he called my home, started to chastise me for having the nerve to want someone to actually CLEAN the carpet. I hung up and he immediately made a negative post about me. That is incredibly unprofessional and I will never use or recommend them to anyone. My carpets are 3 years old and I've always had them professionally cleaned. This is a second rate hack who uses fabric softener as a deodorizer on the carpet and can not apparently accept criticism about his work without whining, crying, and lying.UNPROFESSIONAL and a liar. I've used them maybe 4 times total..1st time he did a good job..and I thought his prices were reasonable considering where we live in relation to more professional companies that have a solid record for cleaning. I called and made an appointment for a Friday where we were going to have great weather....his secretary called a day or two before saying "something came up and he needs to reschedule...he'll be in your area on Monday instead" I refused to change my date. When he showed up an hour early (thankfully we are able to afford retirement and were home) he immediately started about how "he never told her to call to reschedule" "they are my best customers " (HOW I'm your best customer with a total of 4 jobs completed says a lot about your company). I knew then that he was a liar and I also knew that was my last appointment with him. If he's willing to lie about something small and insignificant imagine if the stakes were higher. I posted on a website asking for recommendations and he called my home, started to chastise me for having the nerve to want someone to actually CLEAN the carpet. I hung up and he immediately made a negative post about me. That is incredibly unprofessional and I will never use or recommend them to anyone. My carpets are 3 years old and I've always had them professionally cleaned. This is a second rate hack who uses fabric softener as a deodorizer on the carpet and can not apparently accept criticism about his work without whining, crying, and lying. read more