Phenomenal and honest company! Russ and Phil truly take the…read moretime to explain what your cars needs to get done but they do not pressure you to get it done until you are ready. I decided to look for a new mechanic since the Range Rover dealership upped their hourly rate to $145/hour and a simple oil change went up to over $500. I own an Evoque and Auo Spiel charged me $220 with a full inspection included. Thank you!! HIGHLY RECOMMEND this company!

Okay, I almost never do ratings and reviews, usually because we only think to do these when things…read morewent bad and we are P--SS-D off, and i always regret those posts. This one actually started that way, the first time i came to Autospiel was for a coolant leak that ended up being the water pump... That was expensive and i wasn't happy. But i had to accept that it was me who purchased a 2005 BMW X5 in 2018, things are going to fail. The next day however the leaking continued, actually worse, and my instinct was to get upset and assume they over charged me for shitty work. It took a few days but they did fix it, it was a faulty replacement pump and to be fair they made it right. Zoom ahead to last week and I decided to save some money and take my X5 to a GUY i know and let him fix my leaking valve cover gasket and stripped gears in my transfer case actuator.... both simple jobs, he said it would be around $600 total. One week later after escalating issues and problems (his, not my cars) the bill is up to $1800 and the engine is covered in oil, i'm Smoking out of every part of the car driving down the road and the 4x4 is still not working, actually his new estimate is more parts and another $700 or more to fix it (i already gave him the new gears for it). Sorry long story, IN SHORT, i got the X5 back, drove straight to Autospiel, they were busy but found time over the next couple days to look at it, sorted the issues and fixed my 4X4 with the original parts and only charged me $350 to fix everything, wash my car and give me piece of mind!!! These guys are worth the wait and the cost if you want anything done right. I will not make the mistake of going elsewhere again with my BMW or MERC (i'll Probably bring my Converse here too when they wear out) As for the costs, hey we are the idiots who buy German and European cars, if the parts are expensive that's our fault not their's.

Had a great experience purchasing a Kia Soul from Malibu Motors…read more Customer service was outstanding, and Steve Carless, who assisted me in the process was very friendly, knowledgeable, and I felt very comfortable around him and all the staff as soon as I arrived. I would highly recommend using Malibu Motors, they were exceptional. Buddie R.

didn't want to sell me the vehicle I wanted they tricked me to buy something I didn't want. when I…read morewent back they had already sold my vehicle that I traded for $3000 less than it was worth. I lost all the bells and whistles, the windshield is all scratched up, wipers were crap, basic radio doesn't work properly. I went back to get my truck back it was already sold for a huge profit AND they called me a whiner and complainer, now I'm stuck with a car I do not feel safe in and didn't want.

We were traveling from the states in our van when our brake light went on. Fairfield auto said they…read morehad a cancellation so they could fit us in even though they had a 2 week waiting period. They removed all 4 wheels and said our brakes were good. They charged us for inspecting the brakes but were honest about the fact that our brakes were good. When we got home we brought the van to our regular mechanic. They confirmed what Fairfield mechanic had said and replaced the brake sensors which solved the problem. It was scary to have mechanical trouble while traveling and on a limited time schedule. They were kind and honest. We are so grateful that Fairfield auto helped us when we were far from home!

I have dealt with them 2 times, and they were very rude :( I also at one point asked for…read moreclarification for something and they completely lacked any sort of understanding and ability to communicate clearly and politely.

I have been bringing my family's Mercedes cars here since 2004 and trust TC Motors to keep them…read moremaintained and repaired. Over that time new staff have joined and a younger owner has taken over, but all have been honest, fair, reliable, and skilled.

If you've ever had that sense of dread about what's going to happen when I take my car in for a…read morerepair, this is the kind of place where you can relax and really trust the guys to take care of you honestly at prices that are fair - especially for a Mercedes!!

My beloved 2005 Matrix suffered some damage on my 80 th birthday! Prancing Horse did a wonderful…read morejob of restoring her to her former beauty. I cannot express how happy I am with the folks at Prancing Horse. The office staff is knowledgeable and delightful and the gentleman who cleaned her up deserves a knighthood! I strongly recommend this lovely little shop.

A sudden strong gust of wind blew open my truck door with such force it bent it out of alignment…read more Prancing Horse to the rescue! In a matter of minutes Bernie and technician Mark had the door realigned and closing to it's original position. Oh, did I mention they did not charge me. This may sound like an overused cliche but these guys truly go the extra mile! Thank you Bernie and Mark you brightened my day! Cheers, Fred

Back in February 21/24 my Dodge Dakota was rear-ended and left me with a protruding out of shape…read morerear bumper. Reported the incident to ICBC immediately and was given the green light to have the bumper replaced. Long story short, I had tried three well known body shops in town which all had long waiting periods for the initial appointments. One after the other gave me the same story we can't find a replacement for the year of this truck. I am now at my wits end and driving on my way home I thought to stop at Craftsman Collision in retrospect I should have tried first. Fast forward four months later after getting the runaround from the other body shops I met with estimator Riley at CC and explained my situation. He immediately got his manager Matt Greenberg involved and within 10 minutes he had procured an aftermarket bumper that matched the original. Matt is a young and personable manager with very good and resourceful connections. Throughout the process his staff were cordial and responsive. After a few days in the shop I had a straight and shiny looking like new bumper. This is a very busy shop but if you want the job done right I highly recommend Matt and his capable staff to look after your vehicle.

Craftsman Collision are amazing - really! These guys are incredible - really professional and…read moreunbelievably helpful. We needed a piece glued on to our car, and they did this for us gratis/free. Absolutely no charge! And they even returned our car to us freshly washed and shiny! All of this was performed without charge - although we wanted to pay for the wonderful service. If you are ever looking for professional, supportive service - go to these guys. We live partly in Toronto, and we have commented (in astonishment) that you'd NEVER NEVER get service like this in Toronto. These guys are honest, they are professional, and they provide over-the-top customer service. Neil and Denny Hughes (with an old Toyota Camry that was returned to us looking shiny and glam - all free of charge!!!!

I have just had another awesome experience with this company! I cannot say enough good things about…read moreDavid and his team, Nigel specifically. They truly do seem to care about the relationships with their clients rather than the "whats in it for me today'" attitude experienced at other mechanics. Thank you once again for taking care of me as your customer! Alex Campbell

Great People...Great service !From start to fininh they are a class act family run…read morebusiness...Washing and Vacuuming the care was a very nice touch and much appreciated !

Brought my recent purchase of a 1999 VW EUROVAN in for a comprehensive tuneup, along with some…read more"mystery" diagnosis on a recommendation by another RV shop. Problem(s) solved! Fair pricing, fast service, questions answered. Great job, done on time. Always happy to answer a question and/or have a look. Burt's has earned my trust.

They screwed my 20 year old daughter, when she ask to check her out as she was moving out of town…read more They told her her spark plugs needed changing, took her for $377. I had just changed them last year, less than 10,000kms ago. They would have been nearly new. Brural service, took advantage of her. Predatory business practice.