Skipper had an issue with his leg. We were able to get a same day appointment so that Physician…read moreAssistant Ashley Bell could examine him. She ordered x rays and conducted a thorough follow up . Great office staff, nurses, and doctors.

Heritage Valley owns all the doctors here in the Valley. You quickly get the impression that they…read moredon't really want your doctor to get to know you as a person, but would prefer that you take your silly illness to one of their Convenient Care facilities and stop bothering them. I had a good relationship with my previous doctor (who retired), and I wonder whether my husband would still be alive if it had been he who had seen him towards the last, since he had exhibited concern on numerous occasions (to the point of even calling us PERSONALLY at home), was familiar with my husband's medical history, and really cared. The latest: The doctor's office was supposed to be open (according to what they had told me before and what their pre-recorded message said), but it was strangely and inexplicably closed when I called at 3. Incidentally, they close for lunch between 12 and 1, because the concept of staggering lunches to provide service to customers during that time (a concept well-known to most businesses) seems to escape them. If this is the trend of internal medicine, I am glad I am old enough to remember when patients were more than just meat to their doctors, and you could get an appointment to have the doctor see you when you were sick and not just one or two times a year for your routine check-up.

Hospital is horribly mismanaged. Had a scheduled appointment pick up for an at home sleep study…read more.. scheduled for 4 months... got it tonight and it was dead... nothing about charging it... no charger with it... there was no one anywhere to guide you on where to go... the one elevator is definitely broken, the door almost opened on us... and they treat you like your crazy when you say you are picking up an at home sleep study assuming you just said you are picking up a patient... like no.... I just said I'm picking up a machine... I never wanted to take a psych patient home.... The lady who gave me the sleep study was very kind though. Even though it's really bad and horribly mismanaged, I do have to say they are the kindest doctors I've met. I'm calling in the morning about my dead sleep study though... supposed to be returned tomorrow but I don't even get to do the test it's absolutely ridiculous. There should never be this level of mismanagement anywhere let alone a hospital.... Someone needs to get this staff some help... they're kind just horribly understaffed... Edit: went back today and they were really nice about everything and the lady's there today were very knowledgeable. Doubtful at first, double checked to make sure it actually wasn't working gave me a new one and actually explained it

Do not go to this hospital. There is no quality care. Just talk to the nurses. When I told my dad's…read moreprimary care how his Dr. was treating him, he said to take him out of there now! So, we pulled him out (AMA) brought him home, then had to have the ambulance come pick him up later and take him to Sewickley Hospital in time, so that he didn't die. We also discovered they were treating him for the wrong type of diabetes the entire week! They don't know what they're doing in there! Please go somewhere else!

Rude front desk lady. She couldn't tell me if they took my insurance. Refused to schedule me an…read moreappointment. Disappointing since it is a brand new office. I could also hear another person in the background having an argument on the phone with someone else. Not professional at all!

From the owner: Heritage Valley Health System is an integrated delivery network providing comprehensive health care…read morefor residents of Allegheny, Beaver, Butler and Lawrence counties, in Pennsylvania; eastern Ohio; and the panhandle of West Virginia. In partnership with 3,800 employees and more than 450 physicians, Heritage Valley offers a broad range of medical, surgical and diagnostic services at its two hospitals, Heritage Valley Sewickley and Heritage Valley Beaver; in 72 physician offices; and 14 community satellite facilities. Call us today for more information.