Quite annoying travelling over an hour into the city for teds trade in service only to be told…read moretheir own trade in estimate system is wrong and losing over a hundred dollars of trade in value despite checking and rechecking the trade in 3 times before even making my way into sydney as im disabled and require a support worker to drive and accompany me. so when i do the trade in estimate it shows one lens as 299 value only to be left waiting and more deliberating and more waiting for them to go oh its wrong, yeah 199 only. if i had known i was going to lose a hundred dollars on trade in i wouldnt have even left the house or needed to pay a support worker. the fact you couldnt honour the price your own system stated was the correct trade in value is a joke, i felt pressured to still do the trade in seeing as i had already come all that way and it wouldve been a waste of money once or twice if i had had to come back again. not to mention support worker availability and cost on a weekend. if your trade in estimate system can be off by over 30%, 1/3, 100 hundred dollars, whats the point of having it.

The values that Ted's Cameras presents on their website "Value for Money" doesn't reflect the…read moredecisions sales staff are making. Ask for a price match and they take away a bonus. The current promotion being a birthday celebration voucher based on camera model is subject to sales assistants selling you the camera at full price no discounts or price matching. Not only that don't even think to question anything as you just get blocked. Buying a $3500 camera body thru Ted's is a take it or leave it deal. It's not the first time I feel that there is an air of arrogance when shopping at Ted's Cameras. If you are new to photography or cameras and want genuine service and trust try elsewhere. By the way it's not about the bonus being rejected it's about respect and service.

They sent me a faulty camera, took a frustrating amount of time to get into contact with them so I…read morecould send it back (they don't seem to answer emails, so you have to call them but get told over the phone to send it all in a email, which will never get replied to). And once they received it back they said they have no more stock so I would have to wait, didn't give a time estimate. I had to call and email to find out how long it would be and was told that it could be over a month till they order more of the product and didn't care to offer a solution after I asked for one. I'm not a person to ever complain or leave reviews but the customer service is shocking, I should have listened to other people's reviews about them.

Paid for express shipping on an item shown as in stock. Days later, I was told it's actually out of…read morestock with a 3-4 month wait, while the website still displays misleading delivery estimates. You're then directed to email customer support, who don't reply. Charging for express delivery on unavailable stock and ignoring customers is deceptive. This business operates like a scam.

While a useful store, I believe it to be slightly overrated. It's certainly got everything a film…read morelover needs, from film (including some scarce ones, though nothing unique in spite of the owner's claims), to cameras (great selection of several formats, many nicely restored), and even processing chemicals and equipment (albeit pricier than some such as Rewind Photo Lab in Glebe). The store's downfall is that all these treasures hide behind abrasive customer service. Whether you're being rushed, told (not asked) to move, or belittled for trying to ask questions (wouldn't recommend for an amateur without someone experienced accompanying you to ask questions for you), both regular staff members (owners I presume) are relatively standoffish and don't really make the store the pleasant place it could be. If you need film, check online or go elsewhere, there are plenty of choices in Sydney with similar prices and more helpful staff. If you're looking for cameras, harder to find stuff, or are an expert in the area, this shop is better tailored to you.

These guys are hilarious when they are on a roll, pardon the pun…read more They sell wonderful old cameras and lots of film, offer advice and they develop and print almost anything. It is not a one hour place nor a pro lab but they get the job done. The shop is done like an old school camera store, worth a visit.

We had the terrific idea of printing a photo at Kodak Express (known as Sydney Central Fast Foto on…read morethe building website), which was located directly across from the Post Office store where we had picked up a thank you card. No need for a UBS drive - they have an email address that you may send your photo to, and once you get that settled, the turn around is pretty quick.

Sam was so courteous and helpful answering my many questions. He was able to complete my order…read morereally quickly. The finished result (a photo collage/bodgy Photoshop job by me, a non-professional) turned it really amazing!

From the owner: Professional photo printing, canvas & art paper printing, mounting & laminating, image retouching…read moreservices and much more.

I placed an order on 30/01/2014. I followed the order up with an email to double-check that the…read moreorder would be shipped to me before 07/02/2014 (I was going away on holidays and needed it before I left) and was assured that it would arrive around the 4th. It's been a month now and the order still hasn't arrived. I've sent 3 emails, which have all been ignored. I called once and nobody picked up, I called again and was told someone would call me back and they never did. They're cheap, but it seems like you may just never get what you paid for.

No nonsense name. Like that. Liked more how I was not laughed at the other day. I'd lost my camera…read morecase, and walked in here to look for another. Cameras are a new phenomenon for me, so the thought of walking in to a Serious Camera Shop triggers a feeling of tech-inferiority bordering on taking up sackcloth and ashes and calling myself a Luddite. All I wanted was a case for my digital, and being overwhelmed by the seriousness of the stuff on offer, I asked the nice man where they were. Was very happy to go on from there on my own, but he was extra helpful and insisted on seeing my camera to make sure I'd get one to fit. Clearly 'Knows Diddly About Cameras' was written on my forehead. So I had to bring it out. I was hoping to avoid that. 'It was a present!' I babbled stupidly, trying to cover my shame. 'It's not my fault it's pink, really!' Credit to the nice man, he didn't laugh at all.

I have to confess that I sought out the Camera Service Centre for a pretty stupid reason - a switch…read moreon my SLR had been flicked the wrong way and I neglected to check before looking for expert advice. Having got there however, I took advantage of the opportunity to give my favourite gadget a long overdue service. A week later I collected a 'waxed and polished' version, complete with new strap (they had a spare and noticed mine was fraying) and working much more smoothly. Can't doubt the centre's expertise - it's been there thirty years (and shows off samples of a good collection of all the versions its seen in that time!) - and the service was reasonably priced. Also appreciated the advice: if a camera's less than $200 or so new, it's rarely worth repairing.

It was only a minor fix I needed for my 600d so they didn't even charge me for it. Great people,…read moreold school place.

I went today to get a battery for my Nikon Camera as we were leaving for Africa early the next…read moreday, and we live in Hawaii with no camera store. I met with Martin who went out of his way to help. They did not have any in stock but he went and found a used one. He gave it to me and said no charge. He was pretty confident it would. This is a perfect example of excellent customer service!! 5 stars all the way. I will be sure to go back when I return to Sydney.

Ordered a camera with express shipping that they advertised as in stock. One week passes and I…read moreenquire about my order, they told me that I needed to prove that my transaction was legitimate as a security check - a "security check" on George's side mind you; not the bank (they did not contact me about this, I had to go to them to discover the status). Once that was done, another week passes so I inquire again, and they inform me that the camera is out of stock and is awaiting notice from their supplier. So at this point they've falsely advertised that the camera was in stock, which was the whole reason I decided to buy from them. They also do not honour you purchasing express shipping. I'm in the process of obtaining a refund from them. Be **extremely** careful before considering these guys. They falsely advertise that cameras are in stock, and don't update you about anything like security checks.