Installer did an excellent job setting up my exterior cameras. He took his time to explain the…read moredifferent components throughout the setup. Very personable guy. Install was clean as can be and looks great! Definitely will be a return customer if/when it comes time.

From the owner: Feeling lost in the tech world? Monroe simplifies it all. We connect homes & businesses to…read moreessential tech, offering expert installation & service for cameras, alarms & more. Custom solutions, exceeding expectations. Choose Monroe, stay connected.

High price, low quality, not attentive to customer needs. Only cares about money. Low class.read more

We moved into a townhouse in February 2017 and needed three GFCI and two regular breakers replaced…read more I spoke with Lucas and was quoted $150 for parts and labor. I then got a bill for $618. They sent two electricians for a one person job, and charged $90 per GFCI switch. You can buy them at Lowes for $50. I called Lucas to discuss this and would receive a run around from him. He wouldn't call me back. Now March of 2018 I received a letter from a collection agency. I contacted this company again and spoke with the office manager. She investigated the issue and reported: yes I was quoted $150, yes there was a massive communication break down admitted by Lucas, No they did not contact me regarding the difference in the quote verse what they saw at the home, Yes all businesses mark up their parts by 300%. This is a scam business and they should be ashamed of themselves. I am glad to pay the collection agency so they do not get the full amount.

I had a Nest doorbell installed and was happy with the service. I would recommend it for the…read moreconvenience, the service will depend on the tech, but mine was very good. Friendly, knowledgeable, on time and professional.

Service was courteous and timely but they failed to remove the malware that is causing my computer…read moreproblems.

The computer shop looks good. I have a Macbook that has water damage. It doesn't turn on. I went in…read moreto get a quote but it was above my budget. So I just decide to buy a new one.

From the owner: We stand apart from the 'Geeks' and impersonal computer stores though our old-fashioned…read morepersonalized service, certified experience, and broad expertise. Rochester's Personal Technology Expert makes House Calls! * Computer Services for MAC & PC: Computer Setup; Computer Troubleshooting; Virus, Spyware and Malware Removal; Fix Windows Errors & "Blue Screen of Death"; Performance Tune Up; Computer Upgrades; Hard Drive Recovery & Replacement; Upgrade Windows or MacOS; Transition from Windows to Mac. * iPhone & iPad: Setup, Troubleshooting, Tutorials & More. * File Transfer, Backup & Data Recovery: We can help you back up BEFORE disaster strikes, or help with File Recovery after the fact. Did you purchase a new computer? We can transfer your files! We can also recover Data from failed or failing hard drives! * Personalized In-Home Computer & Technology LESSONS! Topics include: Computer Software (MAC & PC), Internet Banking, Mastering Facebook & Social Media, iPhone® & iPad® & More * TV, Stereo & Electronics: What to Buy, How to Use It; Installation & Setup; Home Theater Picture & Sound Optimization; TV Wall-Mount Installation; Consolidate Multiple Remotes Into a Single Intuitive Remote Control * We do *not* repair damaged laptops, televisions, or other electronics.