No problems for me. Brought in my car to upgrade the stereo…read moreand get a remote start and camera installed. I had done some initial research and knew where I wanted to be price wise. I've also played around with installing things myself but I wanted the wires run in a way that it didn't look like I'd done it myself! I actually came in twice. First to talk options and get estimates and make an appointment. 2nd was to drop off the car. In-between, I did do some price checking. And everything was within the same range. Dropped the car off early since I knew it had to be there awhile. When I called later in the day to get an estimate for a pick-up time, it was about done. Someone walked me through the changes and new equipment. I was pretty comfortable without this but it was fine. I also had someone else in the parking lot with me. But the business should note that some individuals may not want to sit in their cars alone with a stranger. And, if you are picking up your car, bring a friend in this situation to sit with you for the tutorial!

After having a terrible experience on an installation with Best Buy, we were pleasantly surprised…read moreto find the Stereo Shop. We needed a radar detector hardwired in to switched power. They were able to fit us in quickly and do the job that Best Buy could not. They were professional and friendly. The work they did in the car was extremely neat, they did a nice job, and did so for a very reasonable price. In fact, they were even on the lower end of the price range they quoted us. They have made us a customer, as in any future vehicles we purchase, we will come here FIRST.

Completely unprofessional. I absolutely wouldn't trust or use them. Don't waste your time or energyread more

From the owner: Our Business Specializes in Home Theater and Home Automation Installation, Sales, and Services.read more

My wife and I had an exceptional experience working with Kevin and Mark Staudenmayer of Leader TV…read more We had purchased a home that required upgrades to A/V components, a reestablishment of the home audio system, installation of wifi and verification that all A/V systems in the home were operable. A unique thing about Leader TV's service in this area, is that Kevin and Mark are very knowledgeable about both vintage and modern technology representing all the well-known brands. If you have older, high-end equipment that you want to incorporate into a new installation, Leader TV will be a key resource. Kevin and Mark were a joy to work with. They tailored their proposal to meet our A/V budget and provided alternative component selections so we could balance price and performance. Ken and Mark had worked on other homes in the same Pittsford area, so they understood how wires in the home audio systems were routed, how to locate the optimal location for the modem and routers, and were able to complete the project with an absolutely clean installation without visible wires or poorly installed componentry. We are 100% pleased with Kevin's and Mark's work. It was easy to get on their schedule, they delivered the project completely according to the proposal--no surprises, no upcharges. I would not hesitate to work with Leader TV again and I would highly recommend them to others.

Just got told by a person who answered the phone at Leader TV they don't do any T.V. Repairs…read moreanymore , on top of that He said No one in Rochester Repairs tv's anymore ... This is sad.

Back in the day, there were a good number of high end audio dealers that were knowledgeable and…read morecommitted to customer service. Now there are maybe a couple left as the interest in audiophile equipment is fading. I unqualifiedly recommend working with Lance at Forefront Audio. He is more knowledgeable and helpful than the competition. Don't be fooled by the small storefront. He handles a large array of equipment and will help you find the best solution to your audio needs. Its also worth noting that his familiarity with vintage audiophile systems (like mine) is second none.

I was new to audiophile quality gear when I started shopping at Forefront, Lance was patient,…read moreextremely knowledgeable, spent hours with me answering questions and helping me figure out what kind of equipment I would likely need for my listening space, without pushing the most expensive items within my budget, and in fact, on several occasions recommend that I did not invest in a piece of equipment that he believed was more expensive than needed at the time, or trying to get me to but what he thought was the "right" choice, instead, he just gave me my options and allowed me to make my own decisions, he has allowed me to audition and A/B test equipment in my own home, and has delivered and picked up speakers that were too large for me to transport myself, and all without any guarantee I would even make a purchase, and because if this meticulous level of costumer care, there is a really nice community of audiophiles that hang out at his shop, Lance made what could have been an overwhelming and intimidating experience really comfortable and enjoyable, I would not shop anywhere else for high end audio.

The computer shop looks good. I have a Macbook that has water damage. It doesn't turn on. I went in…read moreto get a quote but it was above my budget. So I just decide to buy a new one.

From the owner: We stand apart from the 'Geeks' and impersonal computer stores though our old-fashioned…read morepersonalized service, certified experience, and broad expertise. Rochester's Personal Technology Expert makes House Calls! * Computer Services for MAC & PC: Computer Setup; Computer Troubleshooting; Virus, Spyware and Malware Removal; Fix Windows Errors & "Blue Screen of Death"; Performance Tune Up; Computer Upgrades; Hard Drive Recovery & Replacement; Upgrade Windows or MacOS; Transition from Windows to Mac. * iPhone & iPad: Setup, Troubleshooting, Tutorials & More. * File Transfer, Backup & Data Recovery: We can help you back up BEFORE disaster strikes, or help with File Recovery after the fact. Did you purchase a new computer? We can transfer your files! We can also recover Data from failed or failing hard drives! * Personalized In-Home Computer & Technology LESSONS! Topics include: Computer Software (MAC & PC), Internet Banking, Mastering Facebook & Social Media, iPhone® & iPad® & More * TV, Stereo & Electronics: What to Buy, How to Use It; Installation & Setup; Home Theater Picture & Sound Optimization; TV Wall-Mount Installation; Consolidate Multiple Remotes Into a Single Intuitive Remote Control * We do *not* repair damaged laptops, televisions, or other electronics.

I had a Nest doorbell installed and was happy with the service. I would recommend it for the…read moreconvenience, the service will depend on the tech, but mine was very good. Friendly, knowledgeable, on time and professional.

Service was courteous and timely but they failed to remove the malware that is causing my computer…read moreproblems.

I had an overhead light fixture that was out. My neighbor suggested I call Lon Lockwood as I did…read morenot have an electrician. Shane was my technician and took care of the problem at my first appointment. I had a wiring issue in the switch. He made sure that the new overhead light I had purchased was installed correctly. He also came back the day after my first appointment with Tim and installed a whole house surge protector. Good price for my repairs, professional, friendly technicians that answered all my questions. Great communication from my customer service rep. Highly recommend this company!

First time using them and I must say, I am very pleased with the customer service from the first…read morecontact till the end! Jessie (Cust. service rep) called the morning of the work to let me know who was coming out and an estimated arrival time. Pleasant and professional, so refreshing to encounter. When the electrician arrived, he introduced himself (Dan) with a big smile, he put on his protective booties(raining outside) and started off with explaining the company background. Good information to know. I let him know why I picked their company, etc and he answered any and all questions that me and my dad had regarding the work. We needed a couple outlets put in, got a whole house power surge protector and a light switch updated. Dan gave us the cost, estimated time it would take to complete it and once approved, he got right to it. Once he was done, he explained everything and made sure we were good with this work. He actually found some issues as he was working, but he explained them and gave us his recommendation. Excellent work for a VERY reasonable price. We are over the moon with our new, SAFE, updated outlets and whole house surge protector. We will be using them again! We recommend this company!!!