Asked them to come in and do a quote on a sump pump install. They came in and said I needed to…read moreclean my downspouts. They also only cleaned 2 out of 3 Now I removed the use of the downspouts and redirected the water so these were not in use. But they said if I cleaned these the issue would go away. After the service they then came back and said I needed a sump pump installed. They also would not issue a credit on the original work request even though they were wrong. Do not trust these people they are only out to make as much money as possible. The tech left his tools and left all my stuff he borrowed laying in the backyard... Pick up after yourself.

Spoke with Eric the afternoon before the appointment to install a sink pump was made. I explained…read morehow I already bought the supplies needed for this job, I already removed the old pump etc. Eric ASSURED ME that they would definitely not charge me the full price because I already did have the work. Stupid me I believed him. I ended up paying $59 for the service call because the install was costing me $371.00 for a simple sink drain install and I did half the work and bought all the supplies needed including the pump! ERIC YOU ARE A F'ing liar and a POS!

Not reliable. 2 times consecutively, he pulled a no show/no call. I thought it was weird he said…read morehe would come on Saturday. Then, when he was 2 hrs late with no call, I called him and he said his kid had soccer. I thought I'd give him another chance thinking he just didn't want to say no when he said he would come on Saturday. He knew we really needed him bc my kiln was not firing and I needed service before the kiln tech could come. And so I thought he didn't want to say no. So we agreed to him coming Monday at 9 am. At 9:45, my husband called and he said (get this) he was late because he inhaled suds while in the shower. He said he was on his way. At 10:30, still no show, we texted him and told him to forget it. He never replied. During this, he wasn't answering his phone and his voicemail was full, too. And these were not even the first time something like this happened. Once before, a couple years ago, he came to give an estimate and during the estimate he fixed a small problem and said he would send us his estimate for the whole job. Then he couldnt come back to do the job bc he hurt his foot. Even though we now had to find someone else to do the entire job, we sent him a check anyway for the small repair he did during the estimate because we felt bad he had been in the hospital. He seemed like a good guy back then. But now I think maybe that was not true either. Anyway, I would not recommend. I don't like leaving bad reviews. But someone else one time posted a review about a company I was just about to sign a contract with. That person saved me from making a huge mistake. So now, when something is really bad, I do a review.

Fantastic service. Was quoted a fair price to have a dryer circuit redone in my home. John came in…read moreon the day work was supposed to be done, took a second look, and explained how they didn't actually need to run wires, etc, they would only need to change a few things on the breaker and the outlet itself, saving us about $700. The original electrician I had called had told me the wire was too small and we would need to replace it all (without actually taking anything apart to see the size of the wire under the cabling) They easily could have taken advantage of someone like me who knows little to nothing about electricity, but instead, they did the right thing and earned themselves a life long customer.

I have been using IJN's services for a few years now and have had nothing but amazingly positive…read moreexperiences. I first hired him to trouble-shoot and ultimate replace my furnace when it died in the dead of winter. He saved us! Since then we have used his services for annual maintenance and repairs. I have recommended him to several friends and family members and all have reported positive experiences as well.

If there were a negative or -5 rating, this guy posing as an electrician and HVAC contractor would…read moredeserve it. He purposefully does not itemize invoices and then does not deliver on previously agreed upon work, that he has been paid for. Incompetent and half-ass finishes his work. Beware!

This place is a scam or close to it. They are very disorganized, and do not communicate effectively…read moreabout what they are going to do or when they are going to do it. They don't adhere to contracts and are perfectly comfortable breaking the law and attempting to do unpermitted electrical work. If at any point you decide you no longer wish to have them go through with work, they will berate you and refused to refund any of the attempt of money (also they insist on upfront payment in full), claiming expenses while refusing to itemize or give any indication of what those expenses are. Highly HIGHLY recommend that everyone avoid these people at all cost.

I am very impressed with the quality of work that Jim put in. Jim is very professional and has…read moretrue patience. He takes time to explain the problem and makes it a point to finish with excellent results. His prices are very reasonable and I will continue to use him to all my needs. Requested Service. Electrical outlets and updating. Lidia.

After a new garbage disposal installation by a well known plumbing company, the new disposal would…read morenot run. The plumbers did everything they could think of, even calling and informing their supervisor. They left the house shaking their heads..... So I called up Jeff Thomas Electric. I had done business with Jeff before and he has done some great things. Jeff came to the house, told him what the problem was, he then asked if I had a GFI nearby and he pointed to an outlet just down from the sink, pushed the reset button. Viola!!! Problem solved!!!! I couldn't thank Jeff enough!

Jeff came to my house for the electrical panel upgrade. He is very knowledgeable -- a real…read moreold-school pro, which is very difficult to find these days. Overall, he's a really nice guy, and he gave me a very competitive estimate. He is also very responsive over email and helped me select the right parts for the job. I will definitely hire Jeff when all approvals for the project are complete.

Home A/C died over weekend. Called Monday 8:00am. Tech on site within 2 hours. Tech was…read moreprofessional, friendly, and thorough. A/C unit back up and working. Couldn't ask for better service!

I will start by saying that I have been using Advanced Heating & Cooling for HVAC installation &…read moreservice at multiple properties for many years. Up until Monday, I have experienced as their website claims: "outstanding customer service that has been our hallmark for the past 25 years." Helen is the absolute best! After receiving a $150 bill for a 20 min service repair to clean a flame sensor rod at 4:30 pm last Friday, I requested a conversation with the CEO to negotiate a more reasonable price, and to discuss his policy about my furnace's full warranty only applying if I purchased the yearly service check at the cost of $89/yr, which I didn't find out about until after installation. I experienced an even bigger disappointment with the phone call response to my concern about the high cost for such a simple repair to detect & fix that I watched the tech perform. A full furnace cleaning and tune-up is $70. Mike D'Andrea was argumentative, demeaning and outright arrogant in response to my complaint - He tried to use every sales technique in the book to justify the supposed value I received despite my continual objection - including reference to an article about "firing your customers." He insisted that the HVAC industry sets the standard for fair prices and perceived value, despite what the local market demands. He continually tried to "educate" me with sales pitches about "flat rate price formulary books" that provide powerful sales tools to increase profit margins with higher service invoices using opaque mark-ups. This practice is outlined in "Setting Your Flat-Rate Prices" by Charlie Greer who touts that he helps "contractors become Millionaires every day" on www.hvacprofitboosters.com. Despite 'Flat Rate' business model promises of incredible profit margins, reduced costs, simplified accounting, etc.--the savings don't seem to be shared with repeat customers. It's a deceptive make-money-quick scheme designed to cover up an outrageous marked-up hourly rate. Buyer beware--itemized invoices are segregated in order to protect the consumer from unfair billing and up-charges by the service provider. Enlightening responses to consumer complaints about Flat-Rate Pricing practices can be found on Angie's List. I definitely will be taking future business to a company committed to making a good faith effort to resolve consumer complaints. Lesson learned.

Needed a yearly maintenance done, was very responsive and reasonable. Work done in a timely manner,…read moreclean , did not leave anything behind, when completed you would not even know he was there other than everything cleaner than when they arrived. Also they installing a sticker on my meter to signify that there was an alternative source of power on the pre( generator). Nice work Scott.

The woman on the phone was very helpful - something I appreciate. The technicians were professional…read moreand amiable. Once they tracked down the replacement part, they quickly got our furnace up and running. It's a 20 year old gas furnace, so I'm happy it's still got some life left in it. I would definitely recommend.

This dude came to my house for an estimate thinking that I haven't done my homework beforehand. His…read morequote was the highest (with a low end brand) but this wasn't the issue. he said "I would deduct five hundred bucks if you pay me in cash, you know, that way I don't have to pay uncle Sam". Two days later, he called me again to say "Hey, prices have gone up about $450 but I'd still give that discount if you pay my in cash".