Stellar customer service. I purchased a Clock and I could not find a battery replacement to make it…read morework. I've driven by this place million times and today decided to go in and see if they could help. The gentleman who was working the store today was absolutely amazing. Not only did he find the right size battery, he also helped fix the clock where the previous owner had ripped out the battery's operational insides. I would absolutely come back here for any additional battery needs in the future.

2nd time coming here with happy results! Thanks for helping fixing my car key! Honest people, will…read morebe coming back here more often.

Amazing experience with Clemente! He changed my battery in no time and had the most amazing…read morecustomer service

My car was slow to start and I knew that if I go to O'Reilly, that the battery could quickly get…read moretested and diagnosed. I went to the O'Reilly on Thunderbird and 40th street as I have had many great experiences there over the years. Sure enough, I was quickly attended to and they tested my battery and it was bad. In a few moments we bought a new battery and got it installed. Clemente helped me and did a great job and was very friendly. I will be coming back again when I have this issue in a few years.

Just stopped in to drop off several rechargeable small Li-ION (4) and 1 NiMh batteries along with a…read morerechargeable B&D screwdriver. The clerk accepted the screwdriver (because it could be "refurbished" and resold), but would not accept the others without me paying a minimum $2.00/pound recycle fee. Really? This brand used to be a consumer friendly place to go. No longer for me. I can get what I need on Amazon. Adios Batteries Plus.

I needed a strange size battery. They had it! Saved the…read moreday!!! I also found batteries that I use all the time at a great price.

I went to Batteries Plus after Sam's Club did not have my car battery due to it being a special…read moreorder item. I have a Toyota Prius base model and their battery has smaller posts than a typical battery. I was greeted as soon as I walked in the store and I brought my battery in and fortunately they had one in stock but it was almost $300 but it has an unconditional 4 year warranty and I don't have to take my receipt, just give them my phone number and take the battery back and they will test it and give me a new one. I noticed a sign on their window that says they will install the battery for you.

Always helpful and friendly to me. i didn't realize how many types there are. I went in to order…read morelava lamp bulbs. They arrived quickly. I also took advantage of lifetime replacement plan for my key fob. I will return there most definitely.

I have a few parts places near me. I always choose this store. Service is always great. Today…read moreLavontay assisted me with replacing a battery. He's professional and understanding.

I came in having trouble with my battery, Justin helped us out right away, diagnosed the battery…read morewas bad, helped me find a new one. He worked in the boiling Phoenix sun to install it for me. Fixed my battery in no time at all! Great guy, great service. Highly recommend!

I WAS a routine customer here at o'reillys but no longer. Their batteries are trash and they…read morecouldn't locate my "warranty" on file. Instead of blowing up, I took my business to Costco. My battery was $75 cheaper, an interstate battery (great brand), and they offer a 36 month warranty. See you never O'reilly's, horrible service and even worse products.

I stopped by at O'Reilly on Cave Creek late at night on a Sunday (so glad they close at 9pm on…read moreSundays, and 10pm the rest of the week) after a long day at work. I was hoping to buy some parts to install myself (yaay YouTube) and save some $$. Jeremy assisted me at the counter and, to my surprise, he took care of the installation as well. He was very friendly and professional, and we had a nice chat while he worked on my vehicle. He even gave me some advice in case I needed to do that type of work on my own in the future. I have never gotten such nice surprises from Bezos, LOL. I stopped here to give my business to this place because recently they helped me with a diagnosis and I ended up having to buy the part elsewhere because I had to leave in a rush. I make an effort to support local and brick/mortar businesses, and this location will be in my list. I already have a few other items that I need taken care of for my vehicle and I will be back soon.

Outstanding service super friendly unbeatable prices on a super heavy duty battery that they had in…read morestock ready to go. I will only be going to go power from now on. Saved me over $200.

I have been using this place for YEARS and have been VERY happy with them. The guys are easy to…read moredeal with, and I save a ton of money by going here. I keep my core batteries handy so I am ready to go when one of my many vehicles kills a battery. I even use them when I need deep cycle RV and golf cart batteries. Although they are about 20 miles from my house I will keep making the trip, it's worth it.