Misleading sales practices to upsell customers on unnecessary services. Recommend dealing with…read moreVerizon directly to avoid dealing with aggressive sales tactics of an authorized retailer that some may correlate to that of a used car dealership experience.

I finally left a Verizon store with a smile on my face and in record timing, under an hour!!!…read moreTeejay was so friendly but not pushy as I usually find, extremely friendly answering all my questions and getting me a great phone for a great deal. If you need help with your cell phone service definitely ask for Teejay!!! He is young but doesn't act like most other young customer service representatives (too good to be happy for their job)! Will definitely be back if I ever have any other questions about my service. Thank you for reminding me that Verizon doesn't always have bad customer service.

5-Star Review for Connected Home Solutions…read more Connected Home Solutions is the definition of a one-stop shop. From audio/visual and low voltage to electrical, plumbing, and even window treatments--they truly do everything (literally everything but the kitchen sink!). The team is knowledgeable, professional, and solution-oriented. Whether it's wiring a smart home, installing custom shades, or troubleshooting AV systems, they handle it all with precision and care. It's rare to find a company that can seamlessly cover this many disciplines under one roof, but they make it look easy. If you're looking to simplify your life and work with one trusted partner for multiple trades, look no further. Connected Home Solutions is the real deal.

Brandon and his team did a fantastic job. Great communication and did a beautiful job installing…read moreall the electrical Great follow up and follow through and completed the job quickly and proficiently. I would use them again and highly recommend this company! Brandon is excellent at what he does!

Imagine Audio installed our complete Control 4 smart system into our new home in 2023. Yesterday,…read moreApril 11, our big screen TV stopped working, and it just showed a blue screen. I tried everything to reboot it with no success. Out of solutions, I sent a text out to Ringo at Imagine Audio Video at 5pm on a Friday night. Ringo had installed our system two years prior. I explained the issue and asking if he had any ideas for solutions. 5 minutes later he called me and walked me through how to reboot the Apple TV system. He stayed on the phone with me until everything was complete, and the system was working again. Amazing customer service! Ringo saved the day. I can't thank him enough! This is the kind of customer service you want when choosing an audio system. Carl Leroux

Service is great, very professional and friendly. We have been using their service at home for many…read moreyears now. Ringo is the tech specialist that has serviced us many times and is extremely knowledgeable and skilled, designed and created our TV home theater system and still helps occasionally with maintenance and upgrades when needed.

Avoid at All Costs - Incompetent, Dangerous, and a Complete Ripoff…read more If I could give Oasis "Luxury" Smart Homes zero stars, I would. Hiring them was one of the worst decisions we've ever made. They charged an outrageous $4,000 to install 25 feet of LED strip lighting, took three months to finish what should have been a simple job, and still failed to deliver anything remotely acceptable. The "work" (if you can even call it that) was a disaster from start to finish: Unbelievable Incompetence - It took multiple failed attempts, four visits over three months, my husband repeatedly meeting with them in person, and they still couldn't get it right. The LED strip in the master bedroom failed entirely, and their so-called "experts" clearly had no idea what they were doing, from design to execution. Major Safety Hazard - Most egregiously, their botched installation could have burned down our home. After notifying Oasis we could not trust them anywhere near this project any longer, we called in a REAL lighting professional, who promptly pulled out the wiring and showed us that Oasis' garbage installation with incompatible components resulted in a melted connector inside the wall. We'd smelled the burning for some time before the LED driver blew out, thankfully protecting us and our property from an electrical fire. Shocking Lack of Professionalism - Their team spray-painted indoors without any protection, leaving a mess on our floors, broke wires in the kitchen, and generally bumbled something every visit. Communication was abysmal. Repeated requests for updates over the life of the project were ignored. Meetings with their rep, Ben, were useless because he apparently couldn't wrap his head around the design, despite being provided visual aids, and the technicians didn't even follow the agreed-upon plan. Total Waste of Time & Money - After months of frustration and thousands of dollars wasted, we were left with a non-functional, dangerous installation. And despite their catastrophic failure, they had the audacity to send us an invoice for the remainder of the $4,000. This company is a bunch of clowns and a scam and a liability. Do not trust them with your home. If you value your safety, your time, and your hard-earned money, RUN in the opposite direction. ---------------- Clarification on the response below. There was NOT "quite a bit" of additional work. It was 6ft of lighting in the kitchen, 16.9 feet of lighting in the master and the materials necessary for both. Neither of these were some wild design that your industry has never heard of. Standard LED lighting. And the master bedroom was by far the larger of the two requirements. My husband asked MULTIPLE times as this project was going off the rails to speak with you. Never heard a thing. Maybe you should have a word with your staff. ALSO - our designer called you and had a conversation with you earlier this month to let you know how wrong this has gone and ask for your help. Did we hear from you then? Nope. So spare me the story that this is news to you. As for you reaching out, my husband just now found your response to our notice of dispute of the final invoice. Well after the project ended. It's really too little too late, unfortunately. Leadership was absent through this entire ordeal on every level. A refund and "We're terribly sorry" is indeed the only right answer here. ---------------- Update as of 2/24/2025: No surprise here - Justin and his team still haven't issued the refund they promised. Instead of taking responsibility, their response to this review was to try and bury it by creating a fake 5-star rating the very next day. Rather than making things right, they're focused on damage control. This speaks volumes about how they operate. If the owner can't own up to mistakes and do right by customers, what does that say about the integrity of the business? Think twice before trusting them with your money.

I had Oasis come out on June 20 to provide an estimate for converting my living room into a media…read moreroom. A representative spent over an hour with me and my wife, discussing options and promising a proposal shortly thereafter. What followed was a frustrating and disappointing experience. I had to send four separate follow-up requests -- including one to their general sales email -- just to receive the estimate, which finally arrived 20 days later. And the proposal? For a single 98" Sony TV, a soundbar, and a few accessories, the quote came in at over $15,000, with a "discount" of four cents. Yes, $0.04. No full surround sound, no advanced system, no customization -- just inflated parts, padded labor, and insulting communication. This experience made it clear that Oasis either didn't want my business or had no intention of delivering value or professionalism. I expected expert guidance and a fair bid. What I got was silence, delays, and a tone-deaf proposal that felt more like a brush-off than an offer. Needless to say, I'll be taking my project elsewhere. I recommend others proceed with caution.

My laptop was always shutting down whenever I tried to open google, a file or an app. They repaired…read moremy laptop due to faulty RAM and updated from 8 GB to 16 GB.

I was skeptical bringing in my Xbox for an HDMI repair, because the first place I took it into…read moredidn't fix it very well. Needless to say I am extremely happy with the work they did, it is a solid fix and works perfectly. Not to mention it's $160, 40$ cheaper than the previous tech store that didn't fix it very well. And they managed to fix it in 3 days, compared to the week it took the other store to do the same thing but worse. The customer service from TechBros was great, will definitely come here for future repairs if needed.

What an outstanding experience we had with Stoman working on our Mac Studio. Very knowledgeable and…read morea pleasant guy. Would HIGHLY recommend MacMedia for work on your Apple products.

I have been here multiple times for screen repairs and they have the best service. Super…read moreknowledgeable as well, I'm deciding one selling my MacBook and they gave me some options. Very friendly service and fair pricing

I am a Fountain Hills resident and I have utilized Fountain Hills Computer Services twice in the…read morelast five years. Both times I have been VERY pleased with the service I received. My most recent issue was that my desktop computer was not connecting to the internet. James, the service rep, came to our home and tried to fix the problem there, but when that didn't work, he took the computer back to the shop, tested it there, and found that my computer connected without any problem at the shop. The computer was brought back to my house, and James was able to connect my computer to the internet without a problem. In total, I was without my computer for only one day, and I was charged only $45.00, which also included a reconfiguration of our wireless network and wireless devices. I would highly recommend Fountain Hills Computer Services (and James, the service rep) for your computer problem needs!

These folks are 5 star all the way. Their service is professional and they are great to work with…read more Thank you, Conor, for all your help. It's nice to know there is someone I can call if I have a problem, and get it fixed.

I am 80 years old and rely on COX to insure that I have reliable TV, phone and internet service…read more being alone and home most of the time this service fills my day and helps pass the time.. Nick, the store manager has helped me with my bill. looking for ways to save money. he represents COX at the highest professional level and always makes me feel that I am his only customer. He shows me unbelievable patience and takes the time to help me. I would never leave COX. thank you Nick for supporting this old guy. Mike Guintard

Christian got me in and out the door. Phenomenal customer service skills, he was helpful and kind!…read moreThanks to him I have the services I need :)