Jessica was amazing to work with! Would highly recommend to anyone! From the first phone call to…read morefollowing up and getting me exactly what I needed!!!

Moving from one state to another can be stressful especially as a senior. Jessica and the team at…read morethe State Farm office in Hickory, NC answered all of my questions and made all the necessary insurance requirements for our new home and auto quickly and were great to work with to get us ready to close on our home.

I have been searching for auto insurance for over a month since I had just relocated back to NC. It…read moreseemed like everywhere I called either had ridiculous rates or the agent just never returned my call after receiving all of my info. This was so aggravating and time consuming. Guy was amazing. Not only did he get me the insurance coverage I had requested he also got it the cheapest I could find but with great coverage. He was a pleasure to work with and I would definitely recommend him if you are in the market for auto home or renters insurance.

I've had terrible experiences in the past, and have never felt compelled to submit a review, until…read morenow. Please do not repeat my mistake and come here for insurance. My family and I have experienced nothing but incompetence, and irresponsibility. When I voiced my concerns to Guy, I did not get a solution or even an attempt at service recovery. I experienced apathy and indifference. Some lessons learned: 1. Do not trust the quoted amount for your insurance, no matter how simple your policy. 3 quotes (multi-car policy, single vehicle coverage for my daughter, and a vehicle change). None of the quotes was even close to the amount that came back from underwriting. Is this how they get people in the door? It seems deceitful. 2. Be prepared for a few hours and repeated attempts at preparing your paperwork. Using "the system" seems beyond the ability of some staff members. 3. Triple check your paperwork (trust me, its probably wrong) 4. There is an obvious lack of customer service. I think your best option is to just make another choice. I sure am.

Jeff has been my insurance agent since I graduated from college. In addition to doing a great job…read moreof explaining options, finding discounts, etc. he is a fantastic guy and his office staff is very friendly. I've switched cars several times over the years, and switched apartments even more -- Jeff is very quick and thorough with answers to how a new car or zip code will impact my insurance premium. I've even convinced my dad to switch to Jeff! Even with the insurance company TV commercial wars, I believe Nationwide is the best and most affordable insurance you can get in North Carolina. When I had a sports car right out of college I shopped around just out of curiosity, but no one could beat Jeff. No one can beat his office staff either. If you're looking for car or other property insurance, give Jeff a call!

Lisa and her team have been there for me . Thank you I have been to lisa at State Farm for a long…read moretime l appreciate lisa and her team and the support they give Thank you

From the owner: Our goal is to be the first and preferred choice for insurance and financial products. As an office…read morewe offer a combined 51 years of experience and we treat State Farm customers in a caring, friendly and professional manner. We offer competitive Home, Auto, Life and Health products. Our office is bilingual, helping our State Farm customers in both English and Spanish. License #: NC-540999