Needed to pick a few items I missed packing. It was an adventure to find this store. There is a W…read morethat is outside the Omni hotel, but it is not in the Omni hotel. It is around the corner on Tyron located inside a building with other shops and eateries. Plenty of options to choose from in a wide variety of categories. It seemed like some things were overpriced. Lack of selection with energy drinks. Staff was informative but not so much to guide you to the item/s you're looking for. More of, "it's over there". There was a line of about 10 people for quite some time while I was there shopping. Eventually when I got in line there was only 5 people in line. This place is VERY popular. Store is VERY clean. Being that it is in downtown uptown it gets lots of foot traffic.

This was a huge Walgreens in a high volume tourist area. So it has lots of items/products including…read morewines and spirits and pharmacy. I saw many good deals on variety of items. Photo printing section was fully functional. The was clean and well maintained. There was only one associate at the register that was bottlenecking the checkout process.

Full-service CVS that is located in the Epicentre. They have everything that your more suburban CVS…read morehas short of a drive through. Cosmetics, personal care items, over-the-counter medications, a full service pharmacy, drinks and snacks, photo developing, all of that. On this particular visit, the pharmacist was polite and helpful. My order was rung up quickly and, dammit, on the way out I spotted some chocolate that I had to bring home for my wife. Self-checkout works great.

Subject: Patient Privacy Concern - CVS Pharmacy, Metropolitan Ave (Repeat Incidents 4/8/2026 &…read more6/25/2026) To the Pharmacy Manager / Privacy Officer, CVS Pharmacy - Metropolitan Ave I am writing to raise a concern about patient privacy practices at this location involving my husband, Jerry Canizares, a regular patient at this pharmacy. This is the second time this type of incident has occurred at this location. On June 25, 2026, I was picking up his post-surgery prescriptions when a pharmacist asked me, openly at the counter with many other customers in line, what the prescription was for, and then disclosed specific details about his medication allergy. This exchange was clearly audible to the many people waiting in line at the time. I expressed my concern about this in person at the time, but the issue was not resolved. A similar incident occurred previously at this same location on or around April 8, 2026, when his medical information was likewise discussed openly at the counter within earshot of other customers. Under the HIPAA Privacy Rule, pharmacies are required to implement reasonable safeguards to limit incidental disclosures of protected health information, including using discretion, lowered voices, or physical barriers when discussing patient information at the counter. Two separate incidents at the same location, both involving open discussion of diagnosis, prescription purpose, and allergy history in front of a full line of customers - with concern already raised in person after the most recent incident and not addressed - indicate this is not an isolated lapse but an ongoing pattern that falls outside what HIPAA considers an acceptable incidental disclosure. I am requesting that: 1. Staff at this location receive a reminder/refresher on HIPAA-compliant communication practices at the pharmacy counter. 2. The store consider physical or procedural changes (e.g., privacy line markers, lowered-voice policy) to prevent this from recurring. 3. I receive a written response confirming what steps will be taken. I would like to resolve this directly with the store and hope to hear back with a clear plan of action. If this is not addressed satisfactorily, I will be pursuing this further with CVS corporate compliance and the HHS Office for Civil Rights. Please treat this as a formal complaint for your records. I can be reached at 704-458-3327 or sandy.weaver@gmail.com to discuss further. Thank you for your attention to this matter. Sandy Weaver On behalf of Jerry Canizares

The CVS Pharmacy on Graham Street has been a convenient pharmacy for me since moving to Charlotte…read more One thing I really appreciate is how well they use technology. The CVS app makes it easy to track when a prescription has been received, filled, and ready for pickup. When I arrive at the store, I can scan the QR code at the pharmacy counter to check in, and the staff will call my name once the prescription is ready. The whole process is quick and efficient. The staff members I've interacted with have always been friendly and helpful, which makes the experience even smoother. Parking is probably the biggest challenge at this location. The lot is fairly small, and with nearby construction it can be a little tricky to navigate at times. Coming from the West Coast where I mostly used Walgreens, CVS has been a good alternative while I get settled in Charlotte. Insider tip: Use the CVS app and QR code check-in when picking up prescriptions--it makes the process much faster. Overall, a convenient neighborhood pharmacy with efficient service and a technology-friendly pickup process.

The worst CVS in Charlotte. The staff is one thing. I don't…read morethink too much into the workers because I get what I need then leave. My issue is the hours are inconsistent. It says 11 but sometimes they close before. You never really know until you show up.

It's quick, clean and friendly. It's closer to my house than Walgreens. Has the medicine at the…read morepharmacy when Walgreens doesn't.

This is the worst CVS I have ever seen. It's dirty and clearly mismanaged. There are wooden…read morepallets stacked inside the store entry. There is a table of dead Christmas plants directly next to the spot where the manager sits on a stool near the photo department. She's not helping at the checkout, she's just sitting there. There is a fully stocked FULL PRICE aisle of Christmas items, it's February. The Halloween candy is now marked at 50% off. Coolers have litter in them and aren't stocked. It's a disgrace.

Sooooooooooo slow!!!!!!! You'll get a message that your prescription is ready and you go in and…read morewait forever while the one receptionist deals with an edge case that takes forever! Argh!!!!

Do not get your passport photos made here! I walked in and specifically requested a digital photo…read more I was told I would get two paper photos and a digital one would be emailed to me. The paper photos looked fine - centered, the area around the white screen cropped so the background was pure white, head scaled to the correct size. Imagine my surprise when I received the email photo which was the BEFORE photo before the sizing and cropping! Of course the online passport service rejected that! I was told Walgreens always sent the original (what good would that do anyone for a passport photo?) and if I wanted a photo that matched the correctly formatted paper ones, I'd have to pay another $6 to get it on a memory stick! Very frustrating as my whole point was to get a usable digital photo - I had no need at all for the paper ones.

Walking into Harris Teeter I was very pleased on how clean and welcoming the store was. I came to…read moreHarris Teeter to get balloons blown up for my husband's birthday. I was helped immediately by the customer service manager. I explained to her my idea and she went above and beyond to make it happen for me I am extremely grateful.

Had to go shopping for a few things and came to this location since it was close. I had trouble…read morefinding a few items, so I asked an associate where I can find them. She was very nice and knowledgeable about the store and helped locate my items quickly. As I was checking out the associates asked if I needed any help with a smile and great energy. I politely told them no thanks and to have a great rest of your day. i would definitely come back to shop here again and thanks to the associate that helped me

In a big city like Charlotte, it's nice to have like a small town pharmacy. Feel here the people…read morethere are extremely friendly, and your prescriptions are ready very quickly.

Great personnel, really going out of their way to find the best medications for me, answering any…read morequestions I might have and trying to accommodate me in any way possible. Just a great pharmacy overall!

Inevitably, I end up at Target in any city I travel to. We realized we needed some basics and…read moreforgot some things - ear buds. Not cool to realize this on the plane. Target Midtown to the rescue! I used the app to place my order. I searched for the Target closest to the Airbnb and voila! It couldn't have been easier. Actually... This was the first time I was doing curbside from a parking garage. That was interesting, but the signage made it easy to find. We were in and out in less than ten minutes. Thanks, Target!

I am leaving a one-star review solely because of an interaction with someone named Peter, who…read moreappeared to be a team lead or manager. I was being helped by one of the most helpful and friendly employees I've experienced at this Target, and Peter approached and began watching the interaction intently in a way that felt unnecessary, uncomfortable, and undermining, as if he did not trust her to do her job. The dynamic was hard to ignore and came across as both misogynistic and racially biased in the way he monitored and interacted during what should have been a completely normal customer service interaction. It was blatantly uncomfortable to witness. As someone who shops here regularly, this was extremely off-putting and disappointing. If this is how employees are treated in front of customers, it raises concerns about the work environment behind the scenes as well.

Typical pharmacy line. Always allow at least 30 minutes for any pick up. Minimum. Service is…read moreextremely slow.

Came here for some much-needed medication, hours online said 11 PM was the closing time, when we…read morearrived it was actually 10 with the hours posted outside, they really need to update this, extremely inconvenient.

I don't know why this Walgreens has low reviews. From the team members checking me out, to getting…read moreroutine vaccines, to filling my prescriptions and going through the drive through I love this store. They even provide my dog treats at the drive through. 5 stars!

This is the most poorly managed Walgreens of all the Walgreens, and I will tell you that is saying…read morea lot! I live a couple blocks away and have been coming to the store, unfortunately for years. It has gone so far down in terms of the employees, the organization or should I say disorganization of the store and I would just avoid this store at absolutely all costs.