Kenner office front desk was great. Easy to check in. I didn't wait long for my appt. Was put in a room for 1.5 hours waiting for someone to come in. This room was disgusting. The assistant did my biopsy in minutes. Then left to come back 30 more minutes till I was discharged. I was then scheduled in Metairie for a procedure. I was in and out and impressed with the dr's skills. This room was clean as a whistle. So yes to Metairie and nay to Kenner.. I likely will not return if I have to go to Kenner again. read more

I went there because they accept Medicaid. I went to the one in Gonzales. I had some moles & a small bump on my shoulder. She said the small bump was a benign cyst & she would drain it. It's been over a week now & bump is still there. Im going have a 2nd opinion in BR. She never said anything else & left the room. The 2 assistants came in & freezed some moles. Did not take a biopsy. Also this place is filthy in the exam room. I know it has not been cleaned in a very long time. I have photos to prove it. read more

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Still trying to get copies of my visit summary and access to a patient portal over a month after my appointment.

Gross facility. Smells horrible (urine and dirty mop), looks worn down. Incredibly uninviting. My husband had 2 skin issues. One involved silver nitrate on his foot. The check in nurse( adorable) put the chemical on everywhere except where it was bad. The light they shine on afterwards didn't work and looked disgusting. She went to get another one....just as gross, but almost worked? The check in nurse also made 2 small attempts and popping white bumps. Then she said, the medicine should do the same thing and stopped. I'm not sure if the other offices are as bad. Horrible read more

I go to the Metairie location (don't see it listed here), and Holly is amazing! See addresses my concerns, doesn't make feel rushed, and I'm in & out! I mean, I check in, go to a room, and seen promptly. I was dissatisfied with the dermatologist I was seeing and decided to shop around, and I couldn't be happier with Dimitri. read more

Only a one star because no stars isn't an option. Staff was ridiculously unprofessional. Front desk let a friend get seen before the 4 people in the waiting room. I understand it goes in the order of appointment, but this person never even checked in. The "receptionist" were loud, rude, and extremely ignorant to their jobs. read more

The staff are great the nurses are great and the doctors are phenomenal. Excellent service excellent care I recommend them to anyone.

When to Dimitri Dermatology because my son was losing his hair. We saw Jessica Albores NP she was wonderful and very nurturing with him. I highly recommend going there read more

3 stars, ONLY because the doctor was so great and did an awesome job with removing my skin tags! Really wanted to give this location 5 stars due to the doctors service alone, but because of the customer service from the rude a** receptionist and ALL the rude nurses or (whatever you wanna call them) are ridiculous!! All that rudeness and attitude will definitely drive this business straight to the ground if they are not replaced by more professional people who actually wants to be at work. There's no way the receptionist (the first person you have an encounter with) should have a nasty attitude, she sets the tone for the business. I will not be returning unfortunately, I do hope they get new employees and do great! read more

If I sum up the medical experience they have and compare it to any other doctor I wont be able to. They let a nurse perform tests as if shes a license doctor and the moment of truth comes when you find out that the location in metairie doesnt have one signal doctor and the kenner one has doctors, still they lake of knowledge since they like to say "I guess" instead of studying the case well. Not recommended at all and try a doctor called rose by clear view and vets read more

I've literally never dealt with a medical facility so unprofessional in my entire life. I was 15 minutes early to my appointment and I didn't get seen until an hour and 15 minutes later which I can understand but a little heads up from the receptionist would've been nice. I had 2 prescriptions that they said they were sending to my pharmacy and should be ready for pickup by the time I got there. 1st attempt to get them, the dr never sent them. Called them and asked them to send them and call me after and they did. 2nd attempt to get them and they needed prior authorization from my insurance company for one of the meds. It's now the 3rd day and with my numerous attempts to get the doctors office to fax this to my insurance company ... I still have no medications. Thankfully these are not life threatening meds. Completely unprofessional. Steer clear of this place. I would've given them no stars but it wasn't an option. read more

Smallest and most claustrophobic waiting room I have been in in my life and also service was very poor and behind

I want to give this office 0 stars but everyone needs to see the experience I had with the so called front office manager. My son had an appointment 5/6/17 @ 9am, which was made on 3/31/17. Upon arrival at 8:40am, I approached the office window to make sure I was in the correct location and was rudely confronted by said receptionist/manager by rolling her eyes and basically telling me to sign in and sit down, she would get to me when she felt like it. Other patients came in, signed in, sat for a minute and were called to the back immediately although my son was signed in 1st. After 20 minutes of waiting I walked to the window and asked why I was having to wait, and I was rudely told that my appt wasn't until 10. To this I explained to her that my appt was for 9, it was always for 9 and I have the appt card and the text sent yesterday confirming my 9am appt. She offered no help, no other explanation than she had to go by what the computer said. I was told that this appt just got put on the schedule just this week which was a mistake or she simply was making it up. The so called office manager has very poor people skills and manners when it comes to customer service. I will never go back and will never recommend anyone that I know ever go there. read more

I had mirconeedling done by Jessica Albores. Very pleased with my results and plan on going back for another treatment.

The location on the Westbank is two minutes away from my house but I drive 30 minutes away to the other location because their services are better. I went there on my first visit seeking skin tag removal. I received what I asked for but I also received an unwanted gift. I now have scars on my neck as if I was attacked my a cat. The MA who treated me said she's been employed there for 3 months of course I should have known better but what can you do when your insurance only pays for a specific doctor? I am so embarrassed to make eye contact with anyone. The nurse practitioner gave me a cream for the scars. I noticed it did not do any justice. I inquired about another service which led me to the other location. There I told Elizabeth what happened and immediately she prescribed me a lightning cream for the scars. I informed her about the acne and she also gave me samples and suggestions for MY skin tone. I did not receive this type of treatment at the Westbank location. 6-15-17 was my second time visiting that location and during the second visit I informed her about another problem and she jumped on it right away. I have not had any issues from this location so far, therefor I would recommend this dermatology to anyone as long as they are willing to visit THIS LOCATION. read more

The most awful waiting room in a doctor office I've ever seen, small, too crowded and too warm unless you get close to the nurse window to feel the AC draft After long wait and sweat asked the nurse to speak to the office manager or the person in charge to complain about the heat and the condition, she said "have a seat", i told her being furios with her cold response it is too hot and the waiting condition is unacceptable, she said again with attitude "have a seat", then just had to walk out. read more

Since one star is the lowest rating this will suffice for the Kenner location. My arrival time was 2:42 for my 3:00 scheduled new patient appointment. I sat more than 25 minutes prior to being called to the window to obtain a new patient packet. I read all documents entirely prior to signing them (which is my right!). However, after completing and returning the packet I sat an additional 20 minutes before I noticed the waiting room clearing with patients being seen before me who had arrived after me (multiple doctors no big deal). At 3:52 I went back to the receptionist window to inquire why I was still waiting after an hour and 10 mins. I was told by Michelle that "I had not turned the paperwork in in-time and that she cannot wait or hold other patients behind" so I was placed to the very end of the stack - meaning I would be the last patient seen. NOW keep in mind I provided ALL demographic and both insurances at the time I scheduled my appointment! Needless to say I left because I was clearly NOT going to sit another hour or so in an unkept, small and smelly waiting room. I immediately contacted an office manager C. Leblanc who did return my call within 10 minutes who did not initially seem sincere but stated that she would address the issue with the receptionist. However, I posted this review to warn others not to attempt to schedule with this company and they DO NOT value their patients! As I explained to C. Leblanc that ALL frontline staff should be more courteous and professional! This type of behavior should NOT be tolerated period! read more