Last year, I underwent a CO2 laser procedure with Dr. Diane Trieu. She gave me minimal information…read morebeforehand--emailed instructions arrived less than 48 hours before the procedure--and she downplayed its intensity and risks. There was no mention of the need for antibiotics or the potential for a severe reaction to the aftercare sunscreen she provided. Her instructions told me on day 3 that if going outside, I must apply sunscreen. I followed these instructions using the sunscreen she provided, and 4 hours later, I got a severe contact dermatitis reaction, triggering 2 months of painful blisters and an infection that left me with a permanent scar along my jaw. Red bumps still appear randomly on my cheeks--something I never experienced before. Turns out you should not use sunscreen on a fully ablative face for at least a month because sunscreen is made for the epidermis. Worse, I learned that the sunscreen she recommended had been flagged in national studies, including a recent segment on The Today Show, for safety concerns. I now understand that not all dermatologists stay current with research or understand allergen profiles in the products they recommend. If you're considering any cosmetic skin procedure, especially those involving ablative lasers, please have a thorough consultation, review the risks in writing, and research the products prescribed to you. I trusted Dr. Trieu with my face--and I deeply regret it. Every time I look in the mirror and see this scar or the red bumps, I think of Dr. Trieu.

Been here several years on and off. Dr Trieu and staff has always been very nice and courteous. I…read moredrive from Slidell to marrero to see dr Trieu

Dr. Jones is a wonderful doctor. He is thorough, smart, and kind, and he takes his time during…read morethe initial appointment and also follows up with his patients.

I had to go to the dermatologist for the very first time and I got referred to Dr. Walker. It was a…read moresmooth process. He was warm, friendly, and put me at ease. The review of my skin was professional and non-invasive. I felt well cared for and well treated. He gives you the time of day and isn't rushing you out.

I have had a terrible experience with nurse practitioner Janice Birkoff. My experience has been…read morecompletely unprofessional and inconvenient. She has a total disregard for her patient's time. Due to several Scheduling mistakes my process with her has been extremely stressful. Several times she mentions to me that She has been "doing this for 20 years". With that being the case These errors should not have been made, she has been completely unapologetic. having my care managed by her has been an extremely stressful Experience due to lack of guidance and information provided to me.

I've never been seen faster!! Great staff and doctors- they always get me in as soon as possible…read moremost of the time the next day! Ms. Janice is great. No long waits either in the waiting room. Super efficient and know what they're talking about. Highly recommend!!!

This is an amazing group. I've always had a great experience with every visit over the last 10+…read moreyears. Dr. Jackson is my regular doctor but have also met briefly with Dr. Hooper when I had an unscheduled need to see a Dr. at Audubon. The staff is wonderful, and the other non-doctor professionals in the office know their stuff.

Charged my credit card over $750 after receiving my $100 consult. Also, the consult was covered by…read moremy insurance! Obviously disputing with credit card company.

I've been coming here for treatments for a few years at this point…read more The staff is very polite and helpful. Dr. Coleman is extremely knowledgeable, great with patients, and his treatment plan really helped. I've also found their pricing to be very reasonable compared to what I've seen others charging out there.

Dr. Kyle Coleman and his staff are amazing! Everything was so smooth and easy! They explained…read moreeverything as eased any concerns, which there were none!

I was referred to this clinic through the Navy. Upon arrival, I was underwelmed. The waiting room…read moreis tiny and bland. They had a TV in there playing the same dermatology video on a loop every 7 or so minutes. I went to the window to check in 30 minutes prior to my scheduled appointment. I stood there and waited for the office assistant to help me to no avail. Finally, another lady walked up to the window and asked if I was a new patient. I was given an iPad device to check in and took my seat. To this point, I'm only disappointed with my first impression at the front desk. Now, here's where I start getting upset. I waited 58 minutes before getting called back (28 minutes past my appointment time). Then I waited 10 more minutes once I was in an examination room. When the doctor finally arrived, he spent 5 minutes with me. Despite the short examination, I must say the doctor was great. He was friendly and had a great sense of humor/bedside manner. Cons: This office is in poor shape. Damage to the walls, dirty furniture and overflowing trash in exam room. Long wait times. Pros: Doctor was nice.

A referral was sent in. I was informed someone will be in touch with me .it's been four weeks weeks…read moreno one has reached out from scheduling. I really don't wish to proceed further if this is the buisness practice for this clinic. Very inadequate clinic I don't this I wish to be another one of their statistics. I will proceed elsewhere.

Highly recommend! As a beginner in the dermatology world it can be overwhelming on where to even…read morebegin with your skin care regimen. After meeting with Bridget at Doctor Russo's office I felt so excited to get my skin healthy and looking it's best. Bridget is extremely knowledgeable and informative in all areas related to skin care solutions. She offers exceptional expertise and works with you on areas you feel you need improvement, as well as, makes recommendations on areas you may not have considered. Here is to looking fabulous for years to come! Thank you so much for getting me started.

Dr. Wiltz is the best!! She goes into depth on every explanation she has and listens to my…read morequestions and concerns. At the same time she does not your waste time in the waiting room! I have gone to her for eczema, rosacea, acne, mole checks, more urgent matters and she never disappoints.

I went for a brief visit regarding a thumb nail. Told them I don't have insurance, paid $95 at the…read morecounter and confirmed I would not be receiving an additional bill. Guess what I received in the mail today-- an additional bill for $134. I have called to dispute this. I will revise the review if they fix this. Otherwise it's a fine office, but they need to get this stuff handled.

Dr. Marshall is fantastic!…read more I am lucky in the sense that I don't often have a lot of skin issues. Over the years I've had some things happen here and there, and I had to go see Dr. Marshall to get it all sorted out. Not only is Dr. Marshall super nice, but he is super fast and he knows exactly what he is doing. A few years ago I had a skin problem under my arms (I'll spare you) and he took one look at it, gave me a prescription for some meds and it was better within the week and I haven't had any issue since. I probably wouldn't trust anyone else with my skin care.

This office is very unprofessional Kim, the office supervisor lies, Melissa the assistant for the…read moredoctors hangs up on people and violates Hippa Privacy. Michelle who is a receptionist makes up excuses and lies as well. Stay away from this office !!!