Great Physicians. I…read moream one of Dr. Nelson's patients, and I can say that she absolutely allows you to do your own research and is very responsive to your insight IF you know what you're talking about AND you're not drug seeking. If you have a diagnosis that is legitimate and you have researched well, she will definitely listen to your insight. For example, I have anxiety and high blood pressure. I researched the various drugs that were available for high blood pressure and asked her if I could try a beta blocker before we tried an ace inhibitor since it is also prescribed for anxiety in some cases. Firstly, she complemented me for being informed, secondly she agreed that a beta blocker was worth trying and prescribed it even though she was initially leaning toward an ace inhibitor. A few months later, what do you know, the beta blocker wasn't doing the job and we went back to her initial plan of taking an ace inhibitor. I've also seen Dr. Legako; he's a bit stuffy, but is also very open to patients' opinions. Moreover, the nurses and front desk are all super nice and always willing to do what it takes to help you out. Another example, I was near Edmond just the other day and stopped in to see if I could get into my appointment early since I was already in town; I was in a examination room within 15 minutes. Don't write this place off. This is probably one of the best places in the OKC area to be treated.

This group of Physicians are top in their profession. Amelia Moncho, PA, is our family physician…read more she and her assistant, Gayla, are attentive and accurate in their diagnosis. they treat to like family.

I have seen all the providers at one time or another and I had a good experience with them all. My…read moreprimary is Destiny Robertson and I can't say enough about her level of care. She takes time to listen and understand and goes above and beyond to meet your needs and concerns and will go out of her way to contact specialists and get you set up with whatever you may need. She is the most attentive medical caregiver I have ever experienced. My family loves her!

Second review. I went and got my wellness check up and had the opportunity to experience another…read morephysician. Let me tell you, Destiny was WONDERFUL!! I felt extremely comfortable and I was able to feel heard and cared for when I needed it. She took time to hear me out and made my day easier. I will remain under her care as long as I'm able. She's meant for this profession. She was professional in every aspect, and made the nerves and heartache feel lighter. The other staff was extremely nice and helpful as well. Thank you Northwest Family Medicine! Best office I've ever been to!!

If I could give zero stars, I would. I am writing this as a former patient, and this experience is…read moresomething that has stayed with me for years. We came in simply to meet a new pediatrician after our previous doctor retired. What was supposed to be a routine introduction quickly turned into one of the most traumatic medical experiences of my life. Before my dad could even give consent, Dr. Aston had already ordered three vaccinations and stated that we would be charged no matter what. There was no conversation, no explanation, and no attempt to make me feel safe. I was 13 years old. When I realized I was about to receive three shots without any warning or preparation, I had immediate and overwhelming anxiety. Instead of giving me even a moment to breathe or calm down, two nurses physically restrained me. They held down my legs and chest while I cried and begged them to stop. Without asking for permission, they pulled down my pants to give the shots in my leg. I felt completely exposed and powerless. In the middle of this, one of the nurses knocked both of my cochlear implants off. Suddenly, I couldn't hear anything. I was completely cut off from the world around me, unable to understand what was happening, unable to communicate, and unable to see clearly as my arms were being held down against my chest. It was terrifying. I was tense, scared, and in pain. But more than that, I felt stripped of any control over my own body. That feeling has never fully gone away. Even now, years later, I can still remember exactly how it felt, physically and emotionally. I am now 20 years old and entering the medical field myself. This experience has shaped me deeply, and it will always serve as a reminder of the kind of provider I refuse to become. Patients, especially children, deserve dignity, consent, and compassion. I was not given any of those things here.

Loved the nurse not a fan of the doctor. Was pushed for the rsv (vaccine) was told it was $500 and…read morenormally covered by my insurance. Before saying yes we want the shot they drew it up. When I told them I would like to wait and do research (like if my insurance covered the shot) was told if I didn't get it today I would be charged for it no matter what because they already drew it up. And be charged again when we decide to do it.

I take my son there. Dr. Rachel has helped my son on several occasions. I have only most wonderful…read moreand complimentary things to say about her and receptionist. So much care, so much attention, so much patience with my son. I highly recommend it to anybody, especially, for help with children. Dr. Natalia Starostina

The most unprofessional medical clinic I have EVER had the displeasure of dealing with. As an RN…read moremyself I am disgusted on a personal AND professional level. I fell upon entering the facility because of broken tiles catching the heal of my sandal and the door (facing north) slamming due to the wind and trapping my left foot. Fast forward to my appointment where the medical assistant didn't know how to spell any of my medications (I'm only on 3 and they are VERY common) and felt it necessary to violate HIPAA and tell me about the child in the next room "being dramatic about their ear infection" (I'll not give further details, but if you are reading this and had an appointment for your kiddo on December 2nd, just know the staff hates you and your child and has zero respect for privacy) and she also let me know how terrible she felt the provider that was working that day was. After visiting with the PA and requesting refills of my thyroid medications, she wanted to draw blood DESPITE me offering results from less than 3 weeks prior. She spoke over me and did not listen to my recent liver enzyme history which will come into play later. The MA came back into the room and could not successfully complete the blood draw - side note, I have HUGE easy, veins and have allowed many students to practice on me to build their confidence. A different MA was sent in who had no trouble. I was told I would receive a call when the results were back (these labs are typically ready overnight). I left and went home and awaited a call back. It bears noting NO ONE evaluated me for injury after my fall, nor was an incident report filed. Fast forward 2 weeks and I had still not been contacted so I reached out to ask 1. If the tiles had been replaced so that no one else would fall and 2. Why my labs were still not reviewed/refills called in. After several hours a different provider/building owner stated she didn't know anything about the tiles and that my labs were delayed because my liver enzymes were elevated and they needed additional tests. So instead of listening to me during my appointment and realizing I had already had those liver tests completed as well as an ultrasound, they wasted time and Healthcare dollars on redundant testing and did not advise ME the patient in a timely manner of what they assumed to be unknown critical values?!? That is outrageous and quite frankly borders on malpractice and insurance fraud. I reported them to my insurance company as well another entity for the safety and HIPAA violations which they denied. In fact, they called me a liar regarding the broken tile so I will be attaching photographic proof along with my review.

Dr Kelly and his team have made a profound difference in my life. The care and dedication to my…read morehealth and well being are always their first priority. Dr Kelly has taken care of my pain control since 2018 and I have trusted his opinion without question. The front desk staff are professional, honest, and knowledgeable in my insurance quirks. Nursing staff are kind, understanding, and supportive. Pain is very hard to manage as it encompasses physical and psychological health issues. Walking the balance between long term goals and feeling 100% is a fine line and the staff are there to help. I would not recommend anyone else any higher for your pain management and weight control care.

The office people are nice but DR.KELLY IS AMAZING! I love to see my PA Courtney.P. She's amazing…read morewith me! I feel so at home with my providers there all of the nurses are amazing too. So if you need pain management this where you need to go to!

Well I spent $2000, and have nothing to show for it!! Just be careful and do your research before…read morespending money on this procedure it does not work for everyone !!! Plus I found a place that is half price, of the premier clinic so check Places out!!!!

My family has been seeing the providers at Premier Healthcare for over 2 years and have been so…read morehappy with their attentiveness and quick response getting scheduled promptly. I love that I could do my general lab work there and not have to go to a separate location. They are also helpful recommending other specialties if needed.

Very amazed by the entitlement of one of the employees here. Never did catch her name. My boyfriend…read morewas feeling very ill. He doesn't get home until 7:00pm and most urgent cares close at 8:00pm. So we immediately went to the nearest one, which was this location, and arrived roughly at 7:10pm. As soon as we walk in, who I am assuming is the receptionist, is standing in the lobby and whips around and looks completely confused as to why we are there. I then asked if they were still open, and she goes to say "well yeah, until 7:30, have we seen you before?" I go "well if it's too late we can go somewhere else, but no you haven't seen us before" she goes on to walk into the back behind the counter obviously annoyed and slamming the door behind her. I then brought up once again if we need to go somewhere else we would. She then goes "well it's just like, I have an hour drive home" as if that is supposed to be my problem? If you cannot have any sympathy for someone who is not feeling well, don't work in healthcare. We happily went somewhere else, and they have taken great care of my boyfriend. I will never come back here. So sad to see how many bad apples are in the healthcare field nowadays.....

Speed and quality of care were great. However, business and billing practices are questionable. I…read morewas turned over to a collection agency without having ever received a bill or phone call regarding the bill. When speaking to the secretary she stated that a bill had been sent each month for the past 6 months and I had been contacted by phone as well. It's hard to believe that 6 or 7 bills were lost in the mail when they had the correct address on file and that my voicemail never captured any messages from them. If honesty in billing is important to you then take your business elsewhere.

Love this place! I have been to many places but Doc Washington is the best he finally found my…read moreproblem. They got me in quick and he took time to listen . Great care! This is my new place.