Today, I had to make a last-minute visit to urgent care and I couldn't have been more pleased with…read moremy experience! Since I work close to this location, I was able to walk in without an appointment and was taken back within just 5-10 minutes of arriving. The clinic staff were incredibly friendly, approachable, and professional from the moment I walked in. The clinic itself was very nice, clean, and welcoming. I was taken to a room and treated quickly, and the medical professionals who cared for me were kind, supportive, and made me feel comfortable throughout my visit. Even though I live in Edmond, I would definitely return to this urgent care if I ever need care again. Thank you to the entire team for making what could have been a stressful experience such a positive one!

I have always been a big fan of Classen Urgent Care, as the employees were always so kind to us and…read morevery thorough. However, something has changed and the quality of care has gone WAY down. Very disappointing.

Do not go there if you have an appointment!…read more I scheduled an appointment with them well enough in advance by one week. I checked and arrived on time; another customer came after me with her appointment 30 minutes after mine. I waited one hour to even be seen and the appointment that was scheduled after mine was admitted and checked in before I was. I don't understand what type of process they run at this location but it is not effective. Being a healthcare professional and understanding my patient rights and responsibilities, this location has poor customer service. The receptionist is very rude and dismissive more especially to people of color. I would highly recommend this location complete evaluation as of their staff and the type of treatment customers are receiving to still be employed.

They found my mom's cancer and sent her right to the hospital! Saved her life she did have stage 3…read morelung cancer and now it's gone....

Very amazed by the entitlement of one of the employees here. Never did catch her name. My boyfriend…read morewas feeling very ill. He doesn't get home until 7:00pm and most urgent cares close at 8:00pm. So we immediately went to the nearest one, which was this location, and arrived roughly at 7:10pm. As soon as we walk in, who I am assuming is the receptionist, is standing in the lobby and whips around and looks completely confused as to why we are there. I then asked if they were still open, and she goes to say "well yeah, until 7:30, have we seen you before?" I go "well if it's too late we can go somewhere else, but no you haven't seen us before" she goes on to walk into the back behind the counter obviously annoyed and slamming the door behind her. I then brought up once again if we need to go somewhere else we would. She then goes "well it's just like, I have an hour drive home" as if that is supposed to be my problem? If you cannot have any sympathy for someone who is not feeling well, don't work in healthcare. We happily went somewhere else, and they have taken great care of my boyfriend. I will never come back here. So sad to see how many bad apples are in the healthcare field nowadays.....

Speed and quality of care were great. However, business and billing practices are questionable. I…read morewas turned over to a collection agency without having ever received a bill or phone call regarding the bill. When speaking to the secretary she stated that a bill had been sent each month for the past 6 months and I had been contacted by phone as well. It's hard to believe that 6 or 7 bills were lost in the mail when they had the correct address on file and that my voicemail never captured any messages from them. If honesty in billing is important to you then take your business elsewhere.

Our daughter, who is autistic, was scheduled to be sedated for dental work. I requested the…read moreearliest appointment, due to her being NPO after midnight. At check in, the front office staff were very professional and efficient. When the nurse took us back, she put us in a surgery waiting room and two hours later-still waiting and never checked on, we hear others, that came in after us-being checked on, the anesthesiologist and doctors discussing the procedures with them and taking them back. They were so over booked, but yet the others waiting were all being checked on, while we were forgotten about. Our daughter is 6, she has had tubes in her ears and a T&A and we were never treated that way. We ended up leaving. We did not trust our child's care, to medical professionals who left us in a room for two hours, did not check on us and saw every other person who had checked in after we did. I do not recommend their facility, not for a child and especially not for any special needs child.

This is the most wonderful medical facility I have experienced in the United States or the British…read moreIsles. The staff is kind, helpful, patient, caring, and knowledge. The facility is down right intuitive! The consideration of the room configuration, the access to anything you might need, and the options for visitors were beyond accommodating. There aren't enough positive adjectives to describe everything. I plan to only see doctors who work here moving forward.

The type of care I'm getting is for a possible brown recluse spider bite, the quality is perfect…read moreand the Office Experience is fine, if you have minimal injuries I highly recommend them, so keep your dollars local and shop, dine or use the many services Midwest City has to offer !

The services are ok, but then you have to expect months and months of trying to fix their billing…read moreerrors. I am close to a year trying to contact them (billing number nobody ever answers, I submitted multiple online tickets) for an invoice they keep sending me instead of billing Medicaid. They actually bill you through NextCare and there is no way of contacting their billing (see above).

The wait time is minimal! They see you within 30 minutes and no appointment necessary! Very nice…read morepeople. Office is so efficient!

I have been seeing this family for years now..since i was 8 years old and they have always treated…read moreme with respect, care, and acceptance. I will always recommend them.

I had trouble getting into urgent cares the days prior to coming to express family care. I found…read morethem off Yelp and I'm pretty happy I did. I showed up when they opened. Due to covid spikes a lot of urgent cares are packed with patients so I took my luck and showed up. I probably waited less than 10 mins to go to the back and be seen. The male doctor was very friendly kind and got me in and out and medicine on the way to the pharmacy. If you're an out of pocket patient this is an affordable place. I've gone to other urgent cares and paid close to 200 for visits like today. This was very affordable and reasonable. Will be coming back for any of mine or family needs!

Tisdale and his entire staff are the best excellent doctor and all that work under him are very…read morerespectful and they all care about the patients . Best pcp ever. Thank you all.

I have been going to OSH for year's every month since October of 2018. The nurse's are so…read moreknowledgeable and give excellent care. The doctors and the nurses work great together! I think if you have to live in terrible critical pain on Palliative of Care like Myself they work with you too help find a solution to make it a little better and they are so very excepting and caring and they know when I am not doing very well and when I am having a better day but the ketamine infusions that I have been receiving is critical in my palliative care to keep my meds where they have been! I am declining with my RSD syndrome type1&2! Thank you for never giving up on me!

I have been coming to the Oklahoma Spine Hospital for about 4 years now for epidural steroid…read moreinjections. This place is seriously the best. Getting a shot in your spine is always stressful, but the staff here make me feel so comfortable and reassured that I almost look forward to my injections. Key word being 'almost' cause it's still a needle in my spine and that will always suck. The doctors that work out of OSH are all great. I currently see Dr. Valentine, and he is amazing. He always does his best to be patient and kind when giving my injections. He constantly checks to make sure I am doing ok and that I am comfortable. And the nurses here are amazing! It's almost like they are your stand-in mom, there to comfort you and distract you during the procedure. I seriously adore them. So as much as being at OSH can suck because it means you're in pain, just know that this is the best place you can go to get relief!