Loved working with both Alicia and Bobbi. Have worked with them in the past with both selling and…read morepurchasing and will again in the future. They are very knowledgeable of the market and gave awesome advice. Helped guide me through entire process. Provided support and recommendations when needed. They are a great team and I appreciate the time and care they took to explain things and help find me the perfect home

Bobbi and Alicia are truly excellent, and I recommend them wholeheartedly. My wife and I were…read morelooking for our first house, and had never been through the homebuying process before. Bobbi helped us define our requirements and really helped us crystalize what we were looking for - asking questions we didn't think we needed to know the answers to - but ended up being highly valuable and helped us narrow down our search criteria. Now, that meant we were looking for a goldilocks house that was just right for us. But we were in a position to bide our time and learn what areas and layouts we liked and didn't like. Bobbi helped us through all of it and was thorough, professional, and thoughtful. We truly believe having Bobbi and Alicia as our buyers agent gave us an advantage in the market. Bobbi negotiated excellent concessions and helped us have confidence we weren't buying a lemon. It was surreal when we finally got our keys, and we couldn't be happier with our new home. Thank you Bobbi and Alicia!

Brandi was very thorough. She helped stage our home and sold it very quickly for over asking price…read more She is an amazing realtor and we recommend her to anyone looking to sell a home.

I bought my first home with Brandi and returned to her to sell my home five years later when life…read morepulled me across the country. Brandi helps you navigate this stressful time and market with ease. She worked with me to determine common sense repairs that needed to be in place, gave me plenty of budget options, and didn't pressure me into a quick decision. I can't imagine doing this process without her and I'm grateful for her services.

I called to ask questions about a private sale. Even though I didn't go through Ross for the…read morepurchase, he took the time to walk me through the process, noting things to look out for. Really appreciate your time and patience, Ross! Thanks so much!

I inquired about working with an agent who has experience in new-build purchases, and they let me…read moreknow they don't offer that type of support. Sharing this as an FYI for anyone specifically looking for new-construction representation--you may want to consider other options. The interaction was polite, just not the right fit for that need.

This review is to serve two purposes. #1 - Share my experience with this lender and #2 Answer an…read moreemail that Kevin Donahue felt was appropriate to send to both the buyer and seller agents with details of my mortgage transaction. Right now Kevin is working under "Capital Hill Mortgage." 1. Kevin, yes I do know the difference between a loan representative and an underwriter. As the loan rep, you are to provide the appropriate paperwork in a timely fashion and serve as the main communication line between the buyer and underwriter. Neither of these happened to be done in within a timely fashion in my transaction even though everything you requested was provided by me within hours of your request. 2. When the loan was initially denied, I had genuine questions about the reasoning behind not accepting a portion of my income. This is the point in the transaction where you became distant and curt in all of your responses to me. Is it not reasonable to question why a portion of my income was denied based upon the fact that I "have not received this income for over two years" when, in fact I had proof of receiving it for 3 years? This question was still never answered to this day. If the underwriter said "because I said so" I would believe it more than just silence. Remember, I was not blaming you for this; I just wanted the rationale behind the underwriter's decision. 3. From the beginning your favorite phrase was "path of least resistance." When making long term financial decisions my family would rather go the path that best fits our needs rather than the easy way out. You knew I had enough money to pay off a loan so you pressured us to pay it off and get things done quickly. However anyone who could do math could figure out we just needed to decrease the payment a bit (keep in mind we are a dual income family and only qualifying off of a portion of one of our incomes). Why did you spend so much time avoiding my question as to the payment amount we needed? It took three weeks to get an answer out of you. Once I got the answer (after 6pm on a Friday), the issue was taken care of first thing Monday morning. 4. Speaking of requesting items after 6pm on a Friday, this happened at least three times after you became cold and distant. This made me become extremely suspicious that you were blatantly delaying the process by not answer emails for DAYS, then giving the answer on the weekend. I know I can't prove this, but it does seem questionable. 5. You won't be held responsible for my insurance company giving the wrong information? Hmmm...from day 1 you insisted that #1 you get a quote from another company which would offer better rates, #2 it would be easier if you dealt with the insurance companies directly. As the loan rep, you ARE responsible for getting an accurate quote and being detail oriented enough to go over the paperwork before it goes to the underwriter. I even emailed a month prior (I have a copy of this email) to ensure that you were getting the quotes and you were so wrapped up in emotion with our questions for the underwriter that you failed to answer me. 6. I expect people that I do business with to be as detail oriented as I am, especially when they are getting paid for their services. I handed you our tax forms during our first meeting and you pulled out what you needed copies of. I scanned and sent the items to you while you watched. Of course later you send an email to all the parties that says "the buyer did not provide the appropriate tax forms." #1 isn't it your job to ensure that all paperwork is complete prior to turning it into the underwriter and #2 I love that you blame it on the buyer then try to look like the hero by saying you asked for an extension on this. Why would we need an extension to turn something in that we have handy and can have in your hands within minutes? Overall, our experience with Kevin Donahue was subpar. He started out (maybe the first week or two) as appearing organized and as an advocate for the buyer. When asked questions about the loan amount and approval process, Kevin became frustrated even though they were not asked in an unkind manner nor were they inappropriate with regards to the situation. At no point in the entire transaction did Kevin apologize for any delay, but rather turned the blame all other parties in the transaction. This behavior is not what I look for in a professional adult to whom I am doing business with. I also did not appreciate loan details being emailed to the seller's agent as they really do not have any reason to know my financial information (other than approved or not approved and what could be delaying the loan). No thanks to Kevin, we were approved and the transaction was completed after several weeks of delay and I am grateful to not have to do business with him ever again.

From the owner: New Construction, Off-Market Home Access, Mortgage Expertise, FHA & VA Approvals, Financing,…read moreEligibility & Non-Warrantable Condos/HOA's, Short Sale/Foreclosure

I have been in the real estate field for 35 years and working with Ryan Gay is one of the best…read moredeals I have been involved with. He is very professional and seems to work 24/7! He is very quick to respond and works to get what you need and want. I can't recommend him enough!

Ryan and Denise are great! It's been tough to find the right spot to move our business, taking a…read morelot of time and effort. Without the help of Ryan helping us find the right spot, meeting us all over town always willing to help and responded quickly when needed. Denise also helped us determine if it was our time to buy, walked us through the process and connected us with the right people to talk to. In the long run we found a spot to rent for a few years and we will call them again when we are ready to buy! I couldn't have done it with out their help!

Knowledgeable,passionate and seious about her work. I truely appreciate all she's helped me in my…read morereal estate journey.

Working with Genevieve Diehl on a recent purchase transaction was an absolute pleasure! As the…read morelender on the deal, I truly appreciated her professionalism, clear communication, and dedication to her clients. Genevieve was always on top of the details, proactive in her approach, and a great team player throughout the entire process. She kept everything moving forward smoothly, which helped ensure an on-time closing--something both the buyers and I were very grateful for. If you're looking for a knowledgeable, responsive, and truly committed real estate agent, I highly recommend Genevieve Diehl. She made the transaction seamless and enjoyable from start to finish!

I recently visited the Nassar website and used the form on it to check on the potential market…read morevalue of a property. That automated process resulted in a value that I thought was much less than the real value. I completed a form on the website to have someone contact me about possibly marketing a property. Weeks passed and I did not receive a response. Today I visited the website to check on properties that are for sale. The website page did not work. This is the message shown: "This site is no longer available. If this is a mistake, please contact support." These experiences cause me to not have confidence in this company.

We reached out to Steve Nassar's team because our family has used their services several times in…read morethe past and highly recommended them. From the beginning, they provided professional guidance, including recommending staging that beautifully complemented our property. We were so impressed with their stunning marketing materials, which showcased our home perfectly. Despite the challenging market, we received an offer over the asking price within just a few days of listing and are now set to close in a few weeks. Even while we were traveling abroad during the inspection period, their communication was outstanding--we never once felt out of the loop. We literally left the country right after signing the acceptance and returned home after the inspection was completed without a hitch. We are deeply grateful to Steve Nassar for his exceptional marketing and representation, and to Sydney Taggart for her skillful negotiation and clear communication throughout the process. We would be delighted to recommend their team to anyone looking to sell or buy a home.

Let me tell you about the "Amy Savage Experience"! This is the third home I'm selling, I'm a savvy…read morehome buyer, and savvy home seller for over 10 years now. I've also worked as a pro photographer and stager for years with Real Estate Agents to prepare their listing. I was beyond blown away working with Amy. She surpasses every fantastic agent we've worked with 10 times over. I actually feel she should run seminars and events to train agents with her method. More of this is needed in the real estate profession. I could write a 10 page article as raving review, but I'll just do a summary to save you time and let you experience this for yourself when you work with her. Any and her team have unmatched: Attention to detail before listing the home to put its best "face" on the market. Makes you feel that your her only client, and spends all the time you need throughout the process. Organized beyond perfection. Meticulous beautiful details for open houses and showings to explain everything to visitors. Amazing pricing strategy. Fantastic photography team. Incredible negotiation that's balanced and realistic. Amazingly friendly and professional. Such a pleasure to work with, the process was actually fun even though it was such a challenging market. Amazing recommendations who we worked with for repairs and anything we needed + the title company contact Mary she works with is amazing too. What an incredible experience! If you have the ability to work with Amy and her team, stop looking and work with her or you else you'd be missing out. Beyond recommended! THANK YOU SO MUCH AMY!

After realizing that our property management company was not equipped to sell our property, we…read morefound Amy and Brian Savage by looking on Yelp. We didn't realize how fortunate we were to find them until a long, frustrating sale was finally completed. As out of state owners heading towards retirement, we were ready to sell our small duplex. The pandemic hit right as we made this decision. Amy and Brian used their experience and expertise to navigate the new and challenging complexities of the pandemic as it unfolded. They worked tirelessly and professionally with our unresponsive and sometimes surly property management company. Also complicating the issue, we had a difficult tenant who continually tried to sabotage the property sale. Through no fault of theirs, unforeseen issues caused the sale to fall through a couple times. We watched them flex and adjust to rapidly changing situations, always communicating, updating and encouraging us. Frankly, we were amazed at how hard they worked to sell our modest and relatively inexpensive property. Amy and Brian never gave up. They went above and beyond to make the sale happen. It was the most difficult property sale we have experienced but also the best service we have received from a realtor. We are truly grateful and recommend this company wholeheartedly.

We had a great experience with Robyn. She was always responsive and worked around our schedule to…read morelook at houses. She is very knowledgeable of the process and did a good job being encouraging about something we saw and liked while being careful to point out the items that we might have overlooked with our rose-colored glasses. She was able to pretty quickly figure out what we were looking for and asked good questions along the way. Throughout the process she was a valuable consultant and I always thought she had our best interests in mind, which I really appreciated. She's a pro, and she's also positive, upbeat, and a good human. I would absolutely recommend her!

We were lucky enough to get to work with Colleen Glaab with this group, and I wish I could give her…read moremore than 5 stars. Colleen went above and beyond to make purchasing our first home as comfortable as possible! She always came to viewings with all the information in hand and was eager to move on to another home if something didn't feel right. She knew so much about the market, Portland neighborhoods, and things to look for when viewing a home. She never made us feel pressured or discouraged when looking for a home and kept such a positive and delightful attitude. She gave us great advice throughout the process and was just such a joy to work with. She helped us navigate a stressful sale with a limited budget and limited locations and we ended up with our dream home! I cannot recommend her enough, thank you Colleen!!!