We had a great experience with Chris. He was knowledgeable and helpful, and very responsive. He…read moremade time for house showings even on very short notice. He was pleasant and professional at all times. We had never bought a house before and he did a great job of walking us first-timers through the process and giving advice. He even recommended a good contractor to us. I would recommend Chris to any of my friends/family looking to buy real estate in/around Portland.

Chris is an amazing realtor who taught us so much and helped us find our absolute dream home! He is…read morehonest, knowledgeable, and never missed a call, text, or email. As a first time home buyer, he was there for every question we had! Chris was highly recommended to me by a friend and since buying our home, we have recommended him to multiple friends and will continue to do so!

I met Joe over 5 years ago at one of his open house showings, and ever since, Joe and his team has…read morehelped me with buying and selling 4 homes as I've relocated across the metro area. Joe and his team are great to work with, as they are responsive, knowledgeable, and generally have your best interest in mind. For example, with our latest transaction, we were looking to invest in a condo as a rental property. With Joe's understanding of our intent, he educated us on some of the challenges to be aware of with condo's as rental properties such as, HOA rental caps and special assessments. Thanks to Joe I believe we found the right condo that exactly fits what we were looking for. I would definitely recommend Joe and his team for your next real estate transaction as they will be there for you throughout the entire process!

Joe and his team are great!! They worked hard to market my property and were in constant…read morecommunication throughout the process. They were able to sell my home for the price I wanted. I highly recommend them!

These guys are great. I am a first time landlord with little experience in the market. Mack and his…read moreteam beautifully packaged and presented my house to get a quick response. They were able to walk me through all the steps and hurdles to getting our house rented at an attractive price. I much appreciate their professionalism and knowledge of the market that has made my experience go smoothly. I would recommend them to anyone.

It's unfortunate that I feel compelled to write a negative review for Spear, and I'm at a loss as…read moreto why they have a five star Google rating so far given the experience that my partner and I have had with them. Although I do see that there are a handful of reviews by family members in the mix. From start to finish of the application process it has been one of the worst home rental experiences for myself to date, which is saying something as I have lived in several states in the US and a couple of countries abroad. Apparently, the company is relying heavily on AI to do the job of human employees, which is a disservice to the homeowners as well as potential renters. Our experience started with an AI bot setting up a fake tour during the middle of the week. I received a text and an email confirmation for the property tour after negotiating a time over the phone with the bot. My partner and I then showed up at the appointed time to find that nobody was there to meet us. I called Spear and left a message asking if there was someone coming to the property. While doing so, the homeowner came home to find us waiting for a tour that he had no knowledge of. After an incredibly awkward initial interaction, the owner very graciously offered to tour us himself. At this point, staff from Spear did call to apologize, stating that the AI system was new. That was the only instance we  had a real time interaction with Spear staff when needed, but the error was already made. We actually ended up having a positive interaction with the homeowner despite the mix up, and we let him know that we would be putting in an application. He said he would put in a good word, and we said our goodbyes. That was the only bright spot in the process. My partner and I then put in our applications, and began to receive a series of auto-generated emails prompting us to nudge anyone who we would be relying on for information and references, sometimes multiple emails a day. After a few days we were told via these auto-generated emails that we were accepted (we had to enter a portal to open the acceptance letter). This notification came to us at the end of a particular day. The next day when opening the email, we saw that a deposit was posted as due the day before, even though we hadn't been told yet that we were accepted or how payment would need to be made. I called several times asking clarifying questions, and never received a live person, leaving voicemails each time. Desperate to talk to a real person before having to hand over thousands of dollars and having time to read the lease and ask relevant questions, I drove an hour round-trip on my lunch break to their "office". I found that their office address is nothing more than a mailbox at a circulation desk within a building.  On my way back to work that day, I did receive a phone call from a staff member who said that Mackenzi Spear was out of town and when he returned, he would address our questions. My partner also had questions, as this particular property had additional HOA rules and regulations that we needed to review, but were not provided. The process to get answers was laborious, and days would go by intermittently as we gained partial information from Mackenzi only via email, and never a personable phone call where we could have a normal conversation. I asked both in email and via text messages with staff for instructions on next steps in the process, but received no answers. We then received an ultimatum from Mackenzi to sign the lease or lose the house, before we had been supplied with all the information requested and reasonable time to review it so that we could make an informed decision. Unfortunately, Spear's ultimatum fell on a day when I was on a scheduled trip out of state (which I had told his staff I was making prior), and I was literally airborne when his imposed deadline passed. But ultimately, my partner and I were feeling like we dodged a bullet with this company. If this was how the application process went, we couldn't imagine that dealing with them for the duration of the lease would be any better. We were quite disappointed because we loved the property and felt the owner and ourselves deserved better. I cannot recommend.

We were ready to give up on buying a house but the Apa team came through. Thank you very much.read more

Tony Apa of Eleete Real Estate was an excellent agent who helped us to sell our home quickly,…read morealways guiding us at each step of the way with knowledge and thoughtfulness. In addition to being well versed in dealing with potential buyers, real buyers and the sale itself, he remained easy to work with, always available and a true gentleman in every sense of that word. We highly recommend him.

I am writing this review to warn others, especially those with disabilities, about what I believe…read moreare the discriminatory practices of this management company. My application was denied based on an Experian report that is full of fraudulent accounts due to identity theft. I provided an overwhelming amount of evidence to prove this, including: * An official FTC Identity Theft Report. * Police Reports. * Direct email correspondence with Experian. * Proof that Experian's own systems were compromised. * A contract with the law firm that is actively restoring my credit. * Notarized documents confirming my identity and the fraud. They dismissed all of it. They claimed my mountain of official proof was not 'valid.' While they were stonewalling me, they rented the unit to someone else. Let's be clear: their refusal was not about a lack of proof. I believe their actions were a pretext to deny my application and that I was discriminated against as a person with a disability, which is a clear violation of the Fair Housing Act. Creating insurmountable obstacles for an applicant from a protected class is illegal. Their behavior was not only unethical and deceptive, but I believe it was also unlawful. I am exploring all my legal options." They displayed "Moving the goalposts," and it makes their bad faith even more obvious. It's a classic tactic: they make a specific demand, you meet it, and they immediately pretend you didn't or invent a new requirement"! They are going to have to answer for their conduct because what they did was a total disrespect and they thought I had no clue about my Rights which they found out immediately after sending me an email telling me that the propery I was interested in was rented out when I was the only application the day before and the first to be processed so in order to have approved someone else they had lied about me being the only one whose applied or it just do happen that someone else applied at the same time but even if that's the case I still should have been approved I make $98,700 annually have nothing on my record accept traffic ticket from 2022snd My credit score was close to 800 in January 2023 and seventeen proof of all of that before I even submitted my application to prevent a delay on having to submit proof after my application was screened. So I was transparent from the start and then they turned around and tried to tell me they didn't receive the documents I sent that verify my claim of identity theft until after my application was screened so I had to send them a screen shot that shows the documents was sent on the 29th of July several hours before I even submitted the application and I also sent them the text messages I had with tricia asking for an email I can send these documents to because the off was to big to fit inside the application, so I proactively gave them everything that they needed before my application was even screen to prevent any of this so they acted in bad faith and to cover it up after I read them the violations that they committed by to somebody my application was supposed to be still was supposed to be reviewed and aesthetic. I'm taking accountability for they continue to tell me that the things that I'm sending wasn't enough so I was sending everything that they said they didn't have cause I have everything about this identity death situation because it's been happening off and on for years so I'm going to hold them accountable so I'm gonna do everything I have to do to get my I explained that I was in a critical situation. I've been paying for because my prior residence has a toxic mold present so I had to leave that place and been looking for another place, and since they told me, I was the only one with the application I because I know for a fact that I qualify for that unit, and instead of them being honest upfront, they kept dragging me along for a week and they are going to be held accountable for the money that I have occurred waiting on them to finally just be truthful and admit their but they let them know what they did that I see clearly what they did and no matter what I continue to deny it because they already unit out to someone else illegally I not deal with this company if I was and if you are of the hills trust me run for the hills

This review is for Grid's pay to park parking lot:…read more Do not park in their parking lot!! They work with the predatory towing company, 21st Century Towing, to tow your car as soon as your parking registration end time is up. Doesn't matter if you're the only car in the lot and less than an hour past. There is no grace period -- no notice, no ticket but instead a $360 tow. After being towed, I contacted the office to get information about the tow authorization and at what time it took place. I was transferred over to a rude and dishonest property manager who hung up on me after saying she'll forward me on to someone else who can help and then repeatedly sent my follow up calls to voicemail. Stay away from this unprofessional business.

I worked with Alissa and her team to purchase my second investment property, and I will definitely…read moreuse them again. I found her to be knowledgeable, very friendly and outgoing, a good negotiator in closing the deal with very challenging sellers and listing agent and an educator as well. I especially appreciated her honesty at one point in our process where she gave me honest feedback as a buyer and how I was, literally, getting in my own way, and showed me a new way of thinking and approaching it, which resulted in an accepted offer a few weeks later. Thank you Alissa!

Working with Alissa and her team was an excellent experience. My wife and I were new to Portland…read moreand Alissa and her team were great in advising us on a wholistic real estate investment strategy. As real estate newbies they helped us navigate the complicated PDX market by clearly explaining the process, helping us figure out the right neighborhoods to look in, and more importantly thinking about the long term vs. short term. Essentially, they gave us the tools we needed to understand the market and make educated decisions about buying a home. The team is extremely professional, communicative, and thorough. Interacting with a few other agents during the process, whether at an open house or through the seller's side, it's clear that Alissa and team are extremely experienced, and know all the ins and outs of the industry and market. I was particularly impressed by the financial analysis she provided when considering a rental property. Alissa and her team provided us with a clear breakdown of the numbers for each of the properties we were considering ( including taxes, comps, closing costs, expenses, management etc.). This really helped us in our decision making. We were only in town for a few days and amazingly the entire process from first kick off meeting to making an offer on a house took 10 days. From there Alissa and her teams assistance was key - we managed the entire negotiation remotely!! She connected us with a local mortgage broker to help close a loan with a unique financial situation. She walked us through the contracts and comps, and when we bought the home she referring us to contractors and service providers for everything imaginable. We will definitely be going back for our next home purchase!

Lux Property Management was fantastic to work with! Communication was always clear and quick, with…read morestrong leadership ready to answer questions. The online platforms were modern and easy to use, which made the whole process stress-free. They reacted right away to the small issues that came up and solved them quickly. Expectations were laid out clearly, so there were no surprises. The property itself was very well appointed, fully furnished, and 100% ready to move into -- everything was in place and well thought out. If I'm looking for another furnished rental in Portland, Lux will be the first place I check.

If you are a homeowner looking to use Lux property management, think twice! Whatever you are paying…read moredefinitely isn't going to properly maintain your home. I just rented a home in Ferndale,WA. The pictures on Air BB were lovely right on the water. The listing claimed to be NEW 6 bedroom three bathroom home sleeping 10-12 people. We checked in for 5 days. The home was Shabby at best. Walls were covered in years of grime, visible mold in two out of three of the bathrooms, carpets were heavily stained as well. I requested a partial refund and was ghosted by them. All they want is a 5-star review but don't want to do any of the necessary things to get one.

I have worked with Living a room for nearly 8 years now, and they have managed two duplex…read moreproperties for me. Since I recently sold both properties, I am in a good position to assess their level of service throughout the process of onboarding, management and ultimately disposition of the property. LR makes it very easy as an owner. They take care of everything quickly, and are responsive to both my needs and more importantly, those of my renters. I had several managers responsible for my properties over the years, and most were very solid, and they handled the transitions from one to another very smoothly. I would like to especially recognize Ash, who was responsible for monitoring and arranging all maintenance on my properties; she is terrific! She was always very responsive and responsible, and answered my queries or made sure they were handled, even when she was on vacation. Moreover, she personally made sure to get things done quickly and to a high standards, both when required by the renters but also to help me get my second property sold. I will miss working with her in particular, and with LR in general. Very solid organization, and I highly recommend them if you need a property manager in Portland.

In response to my earlier 1 star review, Living Room suggested that our problem related to the…read moresecurity deposit. There was that issue, of course, because they made that process difficult. But, the big issues were the handling of their management duties. Here are some examples: They "inspected" the property at least 1x/year (indeed, I recall that paying them to do that was built into our contract with LR) but they did not note any of the multiple lease violations (e.g., three people living there when only one was on lease, furnace filter not changed - ever!), installation of window air conditioners by tenant without notice to owner in violation of law - and the tenants damaged two windows and completely ruined another in the process (which is why law provides that owner be notified so owner can arrange installation). Another example: a lease violation they did note at *every* inspection (e.g., disabling of smoke alarms) were not enforced - a huge insurance violation that would have been disastrous in case of a fire - and the penalty the tenant was to pay was never enforced even though the violation was repeated. LR charged over $100 to replace a refrigerator pan on a refrigerator we were replacing with a plastic pan that was clearly designed for something else because it had an open drain hole in it (!); they issued "normal wear and tear" reports even when tenants used of bathtub for dyeing materials and scribbles with markers on bath enclosure left permanent stains and scribbling (the move-out cleaning helped but did not fully cure the problem, so the tub and enclosure are still faintly stained). They did nothing for a long time about need to replace caulking in bathroom, then charged us for having taken care of that item -- and when we discovered the work had never been done, LR said, oh, too late to take that up with the company doing the work because should have been reported right away. Two issues with that: first, it's up to LR to be sure the work is done; second, it was their in-house maintenance folks who did the work! After we proved was LR who had been paid to do the work, LR sent someone to do the job who did not do anything close to a professional job. LR said tenant reported a roof leak but LR did not check; rather just sent a roofer who came up with a very pricey contract - and to have them get other bids would cost us 10% of the other bid.... Then, it turned out there is no evidence at that the roof was leaking then (and there have been no leaks to date). So, nope, our problem with LR is not about being unhappy with the laws concerning security deposits. Its about frustration with dealing a group of people who always struck us as very nice folks but, at best, are simply too disorganized, and either not knowledgeable about lease terms or do not want to deal with the hassle of ensuring tenants comply with them.