Where to begin?! First off, I would like to give a huge shout out to sales associate Halyna. She is the model sales associate who provided spectacular customer service. Halyna was patient, knowledgeable, and professional during my entire shopping experience at the Dior boutique. There was a small line that I waited in before entering the boutique and I had just come in from a terrible experience at the Gucci boutique nearby.
Upon meeting Halyna, she gave me her full undivided attention, listened to me when I told her what I was looking for, offered to let me try on different items, and during our conversations, she provided me with a history and background of the items. She even showed me how the items can be worn and styled. Oddly enough, she didn't make me feel pressured to buy the items and gave me time to decide on things. This kind of service is what I expect from luxury boutiques because part of the process is the buying experience. I am so happy with my purchase, thanks to her. The next time you visit Rome and are looking for a luxury shopping experience, I highly recommend asking for Halyna! She will not disappoint. Thank you, Halyna for making my first luxury purchase in Rome a memorable one! read more