An okay ophthalmology office. Appointments usually start late and take a long time. Technicians are…read morepolite. The front desk staff, not so much.

They need to work on their customer service. First the front desk. People are so unfriendly. They…read moreact like they hate their jobs. Second, I sat in that office for two hours. Twice they had me go back and wait in the lobby. I'm going to look for a new doctor.

I come from a marketing/communications background so I have a tendency to be allergic to gimmick-y…read moreprofessionals and those who try to sell you on procedures or treatments. Dr. Renaud is as good as it gets when it comes to serious, authentic and well-informed care for your eyes. I have very poor vision and on top of that, I have very dry eyes to the point where it had impaired my vision (blurriness). In the course of one month I saw several ophthalmologists and optometrists, because my eyes were bothering me so much. Some recommended punctal plugs (on the spot!) while others did not offer much help at all. Dr. Renaud was the only eye care practitioner who was able to give me practical guidance (behavioral changes) paired with clinically sound medical care for my eyes for long-term relief. She is extremely thorough, spends time with her patients and is very hands-on. She has a type-A personality when it comes to thoroughness and has a very matter-of-fact but very thorough and caring approach with her patients. Not only that, but she herself is a dry eye sufferer and understands the plights of what the condition can do not just to one's vision or comfort but overall quality of life. I wouldn't go to any other ophthalmologist after seeing Dr. Renaud.

Dr. Renaud saved my eye sight. Recently, I had an eye emergency during the night. I called her…read morepractice after midnight, to leave a message for an appointment. To my surprise, Dr. Renaud answered at 2:00am. I immediately apologized, but she stayed on the phone consulting with me and determined it was in fact a medical emergency, she instructed me to see a retina specialist right away and so I did first thing in the morning. I was treated right away, saving my eye sight. Dr. Renau. is my favorite MD ever. Her patients are her first priority. She has taken care of my eyes for years. I highly recommend her to anyone looking for excellence in eye care.

Kept me waiting for an hour. The exam room was not as clean as one would expect and their testing…read moreequipment looked old and second hand.

Not a professional office setting at all. Bedside manner is lacking. In regard to medical know…read morehow, I do not feel confident with their instruction. I plan to get a 2nd opinion. Scheduling an appt. With a specific Dr. Is difficult. You've got to have a flexible schedule. no wknd hours. Parking isn't validated and is $7.00 per hr+. Equipment is outdated and feels empty.

Dr. Hale has been exceptional for me. I see her once per year for diabetes follow-up and she…read moremaintains an incredible history. She has given great support on not only the diabetic follow-up, but also in care of my eyes as I have progressed to bifocals.

My kids give her two thumbs up each! We left a popular eye doctor because her bedside manner was so…read morepoor, and so that is one of the main things I planned to pay attention to at their first visit. Dr. Wei is beyond friendly, hospitable and caring. She spoke their language, got good communication going and made them feel at ease. She did come highly recommended and I can see why. I 100% recommend Dr. Wei to anyone looking for a pediatric opthalmologist.

Had an excellent experience taking my child to see Dr. Wei. Very patient, respectful and just…read morecompetent interacting with neurodivergent kids. Kind, friendly, kid-focused. Her office is also an excellent choice for anyone still taking the pandemic seriously, and she's the only medical provider I've found recently taking needed precautions.

I have been seeing Dr. Melki and his staff since 2014. I had vitrectomies of both eyes caused by…read moreintense IT work under fluorescent lighting. I also had a huge mass removed in my right eye and a retinal tear fixed in my left eye. All surgeries went well. I see Dr. Melki and his staff once a year to monitor progress of my epiretinal membranes. He is extremely competent and has a great bedside manner as well as his staff. He is well worth the wait. He is the first to be called in case of emergencies.

I have been going to doctor Melki for 26 years. He is dedicated to helping people see! So glad to…read morehave met him. I recommend seeing him.

Not very impressed with Dr. DiPaolo. I waited over an hour and when I saw him, he rushed…read more everything. During the exams, I was asking questions but I didn't feel comfortable because he didn't seem very accommodating. He was talking very fast and I felt that he was answering my questions in sarcastic way as if things I asked were stupid. I stopped asking because he just made me feel like he was annoyed with my questions.

I just went through the process of two cataract surgeries with Dr. DiPaolo. I will agree that he…read moreworks very quickly, but he is extremely efficient and very thorough. He takes careful notes during the exam and follows up very well. He also provides an after hours emergency number after cataract surgery, and is extremely responsive to any calls after hours. He operated on both my left and right eye within a two month period and the results were excellent. I was very pleased with his surgical abilities. I would highly recommend him.

Found this provider after another nearby provider suffered ongoing staff turnover and also refused…read moreto provide me the data I need to purchase glasses online (instead of buying expensive frames through the business). Also, given some recent diagnoses, I wanted someone with significant training and experience. At my first appointment Dr. Amy was great and so were her medical assistants and other staff. They were organized and pleasant, and Dr. Amy was efficient and thorough. She's not rushing me into cataract surgery until it's really needed. She happily gave me all the measurements I need to order glasses online. I like that her front office is spacious and sunny and very convenient to the VA Square Metro neighborhood. There is a pay parking lot and also metered street parking. Note that she doesn't participate in vision benefit plans (which I don't have) and her fee for refraction (new prescriptions) was less than what I paid elsewhere.

I never write reviews but this experience still doesn't sit well with me:…read more I'm sitting in one of Dr. Kotecha's exam rooms with blurry vision in one of my eyes waiting for the doctor. While I'm sitting there with my eyes dilated, a staffer comes in and says that there was a mistake and they do not take my insurance. They confirm with the doctor after some confusion that they do not take my insurance (even though they said they took my insurance on the phone when I made the appointment) and they tell me I will have to either pay out of pocket or imply that i could leave. They eventually agree to waive the out of pocket cost after about 20 minutes of waiting. But all was fine because I could see the doctor and they said they'd pay. However, during my exam, I felt that Dr. Kotecha essentially rushed me out the door. After taking a look at my eyes, she told me she couldn't help me and had no idea what the source of my blurry vision was. I was probably with her for about ten minutes. She even answered one of my questions about whether it was effective to use blue light filtering glasses to reduce eye strain with "couldn't hurt right" and I was out the door. A few weeks later, I receive a bill from her office which shows that they did bill my insurance which did pay. I was in network after all. So, I sat in her exam room, with my eyes dilated, waiting for Dr. Kotecha, trying to work with her staff on an insurance issue that they apparently made up because she wanted $180 dollars and not $90--which is the sum of what my insurance paid her office and what I paid her office as part of my cost share.

I have been coming here for about 2 years for routine care/eye injections. Staff and Dr. Smithen…read moreare wonderful with treatment and treat us all as individuals with our different levels of mobility and needs. Highly recommend.

I called after experiencing a sudden and scary problem with my vision. They got me in immediately…read morethe same day. The staff that answered the phone and the nurses and doctor were phenomenal. This place exceeded my expectations.

While I enjoy my primary care doctor here Dr. McCray, the reception staff are unhelpful and rude…read more The first time I went, the receptionist tried to say my insurance was inactive and was struggling to communicate effectively, and this morning, I went back for fasting labs as I was told to (only a week after my appointment) and when I arrived they said - with no apology or even slight care - that they stopped doing labs there on Tuesday. When I asked why that hadn't been communicated to patients who had lab orders in she said verbatim "I don't know what information did or did not go out to patients about this." Clearly since I was there for labs, none did and she couldn't have cared less. She didn't even offer other options until I asked so where can I go and then shoved a list of places in my hand. I reminded her they need information patients if this and left. I went to one of the other locations and ended up having to pay $9 for parking at the lab location.

They charge you $466 to walk in the door. Charge you an extra $20 to ask you if you have any mental…read morehealth issues. And then charge you an extra $35 when they assess if your visit was "complex". I had the most basic issue, and I got all these extra charges. I will not be returning, absolutely ridiculous charging.