When I moved to Nashville, one of the things I loved about the community was how everyone made an…read moreeffort to support local businesses. I never thought about switching my auto insurance, but after talking with Kevin at Sturdivant Insurance I am glad that I did. I now have a lower monthly rate, with the same coverage that I had before. That means I have more money to spend at Mas Tacos, and that makes me happy. Also, the agents at Sturdivant Insurance live locally in East Nashville and are able to be reached on their phones whenever I need to reach them. Great business. Great guys. Check them out if you like saving money and all that.

I have my truck and renters insurance through these guys. Switching to them saved me money, but…read morethe best part is the customer service they have. It honestly feels like I'm doing business with my friends. Great to support a quality local business too! Definitely recommend!

Mr. Ware has always been available for our insurance needs. We have used him for a short term lease…read moreand now car insurance. We will definitely be using him again for our upcoming insurance needs. He is honest and fare and truly cares about his customers.

Mr. Ware and his team is very knowledgeable, professional and always available for me and my…read morefamily whenever I have a question or concern regarding our policies. Much gratitude!

I have two vehicles and have been so challenging in finding the exact coverage I want that fits my…read morebudget between the two cars. He was so patient and continued to send me over quote after quote until I was happy. So far so good!

I wished we had known about Mr. Mark Chamberlain way before our other agents. He's super…read moreresponsive, knowledgeable, respectful, hardworking, and very communicative. He always goes an extra step in making you feel comfortable with your decisions as he helps you find the best insurance that fits your needs. He's been really helpful so far.

Fantastic experience with these guys. I had any questions answered & I was given many different…read moreoptions for the needs I had for my insurance. The best part for me is when I had a question about my home insurance transfer & my escrow account I was given the answer & that's when my agent was out of office. He also followed up with me a couple of days later to make sure any issues had been taken care of & that's just him following up without any other type of phone call from me.

In a nutshell, if you need insurance, you should call this outfit. You will be glad you did…read more When it came time to renew all my coverages, I'd heard about Erie, so when I called around to get competitive quotes, I included Erie in the pack. As it turned out, I got the best quotes from these guys. Owen Zdunski, the owner, helped me with a ton of questions I had, and then gave me a bundled quote that even beat Travelers and USAA (my two lowest quotes from all the others) by quite a bit. I liked talking with him because his explanations were clear and he was willing to "check with the home office" on issues he couldn't answer immediately, doing so and getting written answers back to me quickly. He was happy, humble and helpful. You will enjoy talking with him too. Also, I HAVE NO IDEA WHY YELP SHOWS ME TO BE A CALIFORNIA RESIDENT. I am not. I live in Brentwood , TN.

Nick and Camilo are always really helpful and worked with me to get good coverage while keeping the…read moreprice in my budget.

A few months ago our company, Details Nashville, had West End Insurance quote all of our policies…read more They were able to provide us with more coverage at a much better rate. Not only did this save us money, but the customer service we have received has been next level. All of our certificates of insurance we need or additions in coverage for certain policies are all done promptly. In the past we've been frustrated with agents not getting back to us in a timely manner. I've been so please that I even switched over all of my personal coverages to West End as well. I highly recommend them to other businesses, friends and family who are looking to shop insurance rates.

Andrew is a class act and very responsive to emails. I wouldn't hesitate to recommend him to family…read moreand friends.

I recently had the pleasure of working with Ekadi Insurance for my homeowners insurance. Dele was…read morevery knowledgeable and available to answer all my questions in a timely manner. I highly recommend Ekadi Insurance if your are looking for a insurance agency that puts their clients 1st.

Title: They added the guy who wrecked my car to my policy…read more No, seriously. Review: Where do I even begin? I had Direct Auto Insurance when my car was wrecked by someone who wasn't on my policy. I filed a claim like any normal customer would... and instead of helping me, they added the guy who wrecked my car to my policy--without my permission. That's not a joke. I never authorized it, never requested it, and it took forever to get him removed. My assigned claims adjuster, Ray Bravo, called me once and then completely disappeared. I left several voicemails. Nothing. I even contacted his manager, Julian Patino, and left two more messages--still no reply. At that point, I was ghosted by my own insurance company. The craziest part? The other driver's insurance company (Crum & Forster) handled everything with more care and professionalism than Direct Auto ever did. I wasn't even their customer, and yet they got everything done quickly and respectfully. Meanwhile, Direct Auto left me to deal with a wrecked car, tow yard fees, and a hijacked insurance policy. I've since canceled and moved on. Cheap rates mean nothing when your insurance company won't even call you back and plays fast and loose with your policy.

I have dealt with many auto insurance companies over the years. I found Direct Auto to be…read moredifficult to deal with. To be fair, their website is decent. You can get your policy information online, setup automatic payments, as well as one time payments. Of course, this should be standard these days. My big issue is with their claims department. Trying to get a fair assessment of your damage was a fight for us. They initially low balled the estimated cost to fix the vehicle. We ended up making several phone calls trying to get a fair payout to get your vehicle fixed. With my son's specific claim, Direct Auto finally ended up sending an adjuster out to write up the damage. The adjuster argued with the shop over damage to the car and the cost to fix. I have dealt with Farm Bureau, Geico and State Farm in the past on claims and never had the headache we experienced with Direct Auto.

Richard D Melzer is an amazing agent. He checks all boxes as to being efficient and personable at…read morehis job. AAA is very blessed to have him as their employee. Richard, Keep up the great work and many years of success at what you do so effortlessly.

From the owner: The experienced insurance agents at AAA Insurance provide members with peace of mind, total…read moresatisfaction and exceptional value. We offer car insurance, home insurance, life insurance, AAA Membership and more. With insurance through AAA you can have the same peace of mind and protection provided by AAA insurance companies for the past century. As a member you can save even more with our products, services, discounts & rewards. Feel free to call or drop by so we can decide together the right coverage for you and your family. See how much you can save today with a hassle-free car insurance quote and home insurance quote today! We look forward to serving you.

Several insurance companies were acquired and are now serviced by Wilcac Life Insurance Company -…read morePO BOX 305017, Nashville, TN 37230-6907. As an agent, I have three (3) companies with active policies on an insured(s) whom policies are 25-to-30 years in force & again, of previous insurance companies. No issues here - haven't experienced any servicing problems. 1-844-877-6907 Had a death claim this year (2022); we did not experience payment difficulty!

I am a retired insurance agent with 34 years in the life and health industry and I have never seen…read morea company so disorganized and limited in answering what I consider simple questions. A. Written correspondence comes out of Clinton Iowa. When I googled to find the largest employers in Clinton, Iowa. Wilcac does not even register on the list and the last employer on the list had 14 employees! Yet, Wilcac shows domicile in Lousiville, KY. Riddle me that batman? B. Filed a claim and sent all the paper work requested in return receipt request - arrived July 14th. l called Wilcac and the only information I could obtain was that it took 10 business days to process. C. Called on the 28th of July and was instructed that their system was down. D. Called on the 29th of July and was instructed that they were running behind. Rep said I needed to send in information. I asked the rep to look at the cover letter that packet of completed forms and death certificates that should have been scanned in. Rep came back and said everything was there but the claim was in processing. I asked to speak to someone in processing and was informed that processing does not talk to the public. I then requested to speak to the reps supervisor. When the supervisor did get on the line I was provided no answers just the same - we're running behind. E. I called again on a August 7th, same song and dance from WIlcac rep. I asked for a supervisor, no supervisor available. Request supervisor to call me back when a supervisor was available - to date no response. F. I received a letter from Wilcac on Friday afternoon the 7th of August dated July 6th - standard letter with another death claim form asking me to complete it and send it in. G. On Saturday the 8th of August I received two letters from Wilcac. One notified me that they were processing the claim. The second letter notifying me that they needed a certified death certificate with the cause of death, manner of death, date of birth and social security number. I checked the insured and primary beneficiary death certificates that were sent in. All information was included although I do not see what difference cause of death and manner of death have to do with a claim of death? I can tell you this from 34 years of insurance experience. It is my conclusion that this company is ran by a group of juveniles whose primary objective is not to process paperwork in a timely manner but to quantify their position by finding hurdles to delay the process and avoid providing answers to claimants who deserve and desire answers. An insurance company is only as good as the people who work and represent the carrier and Wilcac Life Insurance sits at the bottom of the barrel. If I could give no stars I would. FYI - Wilcac is owned by Wilton Re Holdings Ltd who also owns Texas Life Insurance Company. I suggest avoiding both insurance carriers at all cost. Life insurance is for the insured providing a benefit to the listed beneficiaries, not for the benefit of the carrier.