very helpful, quickly to answer any questions I may have. I like that they can help me if I have…read moreany concerns

I have had nothing but 5 star service from Paugata and Logan from Allstate the Ritz agency…read more Actually anytime I reach out to them I get exceptional service. I couldn't ask for more. and the follow through is 100% all the time. I highly recommend them for all of your insurance needs.

Tarayn and her staff guided me expertly through the homeowners insurance process and were…read moreprofessional, affable, knowledgeable and patient. And they even saved me some money, to boot! I would happily recommend.

I was new to the Ocala, FL real estate market and was looking for an insurance agent to help me…read moreinsure my investment properties. I called around and was disappointed by the incompetence of some of the agents then I stumbled upon Tarayn's agency and am really glad that I did! Tarayn is quite knowledgeable in her field and has partnered with some great insurance companies to provide a solid product. She is always friendly, always willing to answer whatever questions I may have, and can quickly make changes to my policies as needed..

Terrible customer service from the Mt. Dora office…read more My old policy, which they sold me, is not renewing. I don't know why. But that is not the issue. They told me 3 months ago that they would be getting quotes for a policy to replace the one not renewing. But that they would start working on it 1 month before the expiration date. They then send me an email 1 month ago saying that they were working on getting quotes. Now 3 days before the old policy expires, I have not heard from them. I have left voice messages and emails. It is impossible to get a live person on the phone with them and they are not responding to voice mail or email. I did not pursue other options because you told me they were working on it.

From the owner: Our company philosophy has always been to serve our customers efficiently, fairly and personally,…read moreand to represent their interests above all others.

Great staff! Very friendly and helpful. Evelyn is very professional and always will to provide…read moreassistance.

I have NEVER in my life call Roadside Assistance and it takes them for you having to call customer…read moreservice AFTER it clearly says they will contact you! Well they didn't. I put in a request and I had to call me 25 mins after the request and apparently the request goes to a supervisor who has to approve the Unlock. But I don't approve my money missing every month. But still then no one called me to confirm they were on their way. So this has been and hour by now. I make another request for roadside assistance they tell me that my vehicle will have to be towed. For what to unlock my car because my keys were inside?? What? I called Roadside Assistance at 10:43 pm they showed up at 12:51 am!!! I will be definitely looking for other insurance