Janelle was very patient and helpful. She asked all the right questions without me having to ask…read morethem. My appointment was set up with no issues. Thank you again for your help.

Terrible customer service. You wait an hour then find out they didn't check you in. Then coding…read moreerror on mri results, don't answer when you call them to get images sent to surgeon. Show up in person to find out the won't help you anyway. Go elsewhere if you can

It's a surgery clinic for orthopedic patients. All of the local surgeons are part of this group…read moreand all have their office in the building. They have a very high volume of patients. During Covid, they are taking all precaution guidelines. I've had 4 visits over the years, the service has always been the same. There is normally a little bit of a wait before you're seen. When it's your time, you're escorted to an exam room, asked questions pertaining your visit, possibly have rays taken, and then a consult with a PAC or Physician.

Should be a half-star at best. Long wait for surgery. Understaffed, not responsive to patient pain…read moremanagement. A broken finger should not take 3 weeks to fix and two days of pain pills following surgery. Two weeks later still in pain. Who cares. Perhaps some more staff would answer the phone, Maybe pretend they care. Next appointment is two weeks out Follow -up call after surgery. What's that? The whole medical system is broken in the USA. Corporations and Medicine don't mix. Is it time for kaiser or Blue or 1,000s more for a colonoscopy.

I started with Quality Care Medical Clinic at least 20 years ago and have had nothing but GREAT…read moreQUALITY CARE from them. I have appreciated the courtesy and respect that this clinic has shown me and my husband. If you are looking for a friendly place for your medical needs give them a call.

They do not care about the patients. They just left me…read morehanging today Would not fill my prescription told me to find another Doctor

Would NOT recommend to due to Poor Experience with Ultrasound:…read more 1. Difficult process for scheduling- the front desk was inconsistent about knowledge as to what they offer 2. They do NOT let you hear the baby's heart beat 3. They do NOT let you see the baby 4. They do NOT give you printed pictures of your baby 5. They do NOT tell you anything about your baby during the appointment 6. They did NOT have the report sent to my provider within 3 business days 7. You leave with NO information whatsoever about they health/status of your baby This is unacceptable. No other place I've been to in the past provides this poor of service for pregnancy ultrasounds. Even Kadlec is better. I will not be returning if I can help it.

The ladies up at reception need to re-learn about manners and etiquette. I was given a hard time…read moreover my insurance and legal name as well as the second receptionist was talking over everyone. There was no apology when I brought it up I was just told "I don't know" when I asked why she was talking so loud. Both women were condencending and rude.

The absolute WORST! They consistently dismissed my symptoms and miss diagnosing me resulting in…read moremultiple visits to them to get help since the options for help are so ridiculously nonexistent here. This seems to be their only goal to get copay after copay since they don't care if I get medical help or not. Just telling me there is nothing they can do and come back or go to the ED... like a college student can afford to continuously return to IC or go to ED. From now on if I need non emergent medical attention I will be driving to ANY other urgent care. From the looks of the many 1 star reviews.... I don't know how they continue to be in business!?

I was put on a topical ear drop for an ear infection which seemed to help and they said if the pain…read morepersists to come back so I can be put on antibiotics but the female doctor the second time said she sees nothing while spastically moving around side to side checking my ears and throat and could not sit still and was almost as if she was on drugs... I refuse to return to urgent care as long as that female doctor is there. Antibiotics have been around longer than she has been and by golly I just want to eliminate this ear infection.

They are compassionate and professional and do a terrific job of making clear Thermography images…read morethat are very helpful at getting a diagnosis. It is well worth getting these because there is no radiation involved.

I just went to my follow up appt at Bras Thermography in Issaquah and I was ,again, so impressed by…read moretheir knowledge and professionalism. These two women are amazing and are providing a very necessary device to all people and especially women b/c of the whole Mamogram thing. There are no adverse affects and what an amazing diagnostic tool thermography is! I highly recommend Bras Thermography in Issaquah! Their office is darling too!

Currently holding for 29:47 seconds to make an appointment. This is a ridiculous amount of time…read more Surely there is a better way.

Needed an x ray of my knee and called for an appt. They said no appt. necessary and that I could…read morewalk in anytime until 3:45pm. I left home at 3pm and was given a warm welcome and had a short wait time. Service was great. I was getting in my car at 3:40pm to go home.

They are currently attempting to bill me for services I already paid for. I would rather die than…read morego back to this facility for real. The bill didn't even say what service they were billing me for, I had to call and fight just for answers. Completely unprofessional operation. Should be shut down by regulators if only we had any.

Only one employee to work the whole office. Nobody to answer the phone and nobody at the front…read moredesk. The employee told me that there is always only one employee that works there. Several people including me waiting for over an hour to have blood drawn. I ended up leaving and going somewhere else to have it done. Many others left too. One gentleman said that this is how it always is here. Never going back again.