They do a great job at your appointment. But, they do not answer the phone.... Every imaging place…read moreis the same. No one answers the phone anymore.... I walk in to schedule my appointment and the team is great!

Emma at the front desk was very helpful and friendly. Sheetal was patient and very caring…read morethroughout my MRI. She explained what was going to happen, and more importantly, let me know during the MRI when I was 1/2 done and almost done. Very helpful when you have to stay still for at least 15 minutes. I was pleased I could be seen on a Sunday! I highly recommend this office!

After a tricky time with scheduling, we finally got my wife in to be an ultrasound model. We were…read moreway too anxious to wait until 20 weeks to find out the gender of our baby with our OB, so we came here at 17 weeks for an ultrasound. They had us fill out a bunch of paperwork and then we went to a room with two huge ultrasound machines and a padded table. The technician placed a fresh towel on the table and helped my wife up. They ran a 2D ultrasound first to find the gender... a boy! Next they did some 4D videos. Finally, they had our technician, a trainee, and the manager all take 3D ultrasounds to test out different software settings on the machines. The whole thing maybe took a half hour. We brought a USB drive, so they uploaded all of the images and videos to it for free. In the end we got paid to find out the gender of our baby. It doesn't get much better than that!

Worse place to work for ever. You get yelled at when you're at your desk, and emailed a million…read moretimes over a simple matter that could have been resolved in person. They get your manager involved and make you look like an idiot. This place is not good. Beware! Stressful jobs.

Rayus messed up and scheduled me for a mammogram even though the order from my doctor said MRI. I…read morewas days away from moving out of state and was needing this done before I left. Once the mistake was caught ( day of), I explained to them my situation and said I was only able to come the rest of that day or the next. The woman scoffed at me and was pretty rude considering they made the mistake. I guess the lesson is to watch carefully what you are scheduled for because someone else's carelessness can cost you the ability to take care of yourself and your health. Pretty sad Rayus. You should be able to do better.

Why doesn't anyone answer the phones at this business? I have been on hold for an hour. Making a…read moreradiology appointment should not be this hard. I have never been to Rayus, however, they are 'preferred' with Premera. Definitely worth an appeal to Premera from my Doctor to go back to Valley Diagnostic Imaging at Valley.

I arrived ten minutes before my check in. I was checked in promptly and the lady was very kind. I…read moreonly sat for a couple minutes before heading back to the scan early. I was the only one waiting when I arrived. Technician was very nice and took less than ten minutes. I was done five minutes before I was supposed to have the scan so very good at being more than prompt!

I was in Friday last March. I wouldn't be commenting until I recently received a bill for $626.40…read more I get the person was waiting to get off of work, but not running my insurance gave me a little scare. I called to get it handled. However, it did take some time. If it was done correctly initially save everyone time.

Easy to get to in Issaquah. Always on time. The radiology tech is so great. Makes you feel…read morecomfortable when you are there with that machine! She is always is so positive and gives all the information you might need. If you are needing a mammogram, I recommend this location of Overlake centers.

Professional, caring staff that made my visit quick & easy. God bless everyone!‍I had forgotten my…read moremask & they provided one plus water if one perchance desired.

I had thermography done at Advanced Healthcare Alliance and it was a very pleasant experience. I…read morehighly recommend this over mammography. This time I actually did a full body scan, and Diana was professional and made me feel at ease. I later received a detailed report from the doctor who gave suggestions about what I could do to improve various minor issues. I think this is a great method to be able to be proactive with my health.

I've lived in 8 states and been to a hospital in all of them.. Evergreen is the best medical care I…read morehave ever received.

Excellent experience at this facility. My husband required a time sensitive CT scan. They were able…read moreto schedule an appointment same day and the staff were wonderful especially Candace, she checked us in.

Great experience. Front desk staff Brittany, MRI tech Wyatt, and another MRI tech (whose name I…read moredidn't catch were) worked well together. I was the last appointment on a Friday afternoon and my visit included special accommodations, which unexpectedly doubled the length of my visit. I was not made to feel rushed and at every step of my exam, the technicians used language to clearly guide me through the process. They were very gracious about it and handled me very carefully, ensuring my utmost safety.

My physician ordered an MRI to address an issue. Insurance denied the request…read more My physician ordered an ultrasound instead. This was completed at Swedish Breast Center in Edmonds, and yet another physician evaluated the results and found it inconclusive. An MRI was strongly recommended. My physician finally convinced the insurance company to approve the MRI. Fast forward to 11/22/24 with an early afternoon MRI appointment at Seattle Radiology on Seattle's First Hill neighborhood. Scheduling was thorough and professional. Park in the parking garage adjacent to the Nordstrom Tower versus street parking. Payment is via QR code at the end, just follow the prompts. Likewise, this location is accessible via Metro Rapid Ride Route G along Madison. Seattle Radiology is located on the 9th floor. Check-in at the reception desk where ID and insurance coverage card will be requested. Other documents are reviewed, signed, dated via an adjacent screen. Additional paperwork will be provided via clipboard to be completed. Waiting area is clean with comfortable seating, has a calming aquarium, lots of natural light, and nice views. Unisex restroom is conveniently located nearby. Pro tips: shower but refrain from using any deodorant, lotions, makeup, fragrance. Eat sparingly, be hydrated. Use the restroom before the MRI appointment. My name was finally called, where I was brought back by an MRI technologist, completed & verified information, shown a locker area to change from street clothes to blue scrubs and lock up one's personal belongings. An IV line was started and flushed. This is where the contrast dye was injected. I was then situated appropriately just outside the MRI tube. An overview and an opportunity to ask questions was provided. A communication squeeze gadget was placed in one hand, warm blanket placed on me, and headphones placed over my ears. I was placed in the tube. I closed my eyes, focused on remaining calm and still as the testing commenced. Thankfully, the 45 minute session was completed in three increments without incident. I did not feel rushed or claustrophobic during my entire appointment. The technologist had a pleasant and professional demeanor. This was reassuring regarding their competency to oversee this MRI procedure. I am still awaiting the final results. However, from scheduling, check-in, and completing the MRI procedure, I had a positive experience at Seattle Radiology.

I want to update this in 2026 specifically to call out the care provided. The billing issue was a…read morebummer but the care provided by the office is excellent. Without violating my own HIPAA rights, I've had to go back several times recently and they have provided exceptional care and much better communication. Will definitely recommend the ENT team.

This one is a hard one because there's the surgery and there's the post surgery and it gets even…read moremore complicated because mine was an L&I comp thing so take my opinion with grain of salt. Surgical team, top notch...post surgery care, below what one should accept. One issue was the schedule changes, they changed them and didn't talk to me to let me know. The other was the physical therapy side which I hate to say because I liked the two that were looking after me but they dropped the ball