I used the service for a preop physical. On the first visit I was charged $260. The second visit I…read morewas charged $180 with the same service. When I inquired why the first visit was a higher cost. I was told there was an $80 first customer visit fee. This is something I should've been made aware of on my first visit. If I was made aware of this, I could've easily gone to my primary physician and and could have avoided this cost. It is an unethical practice to not make a patient aware of this additional charge for a first time patient fee. It also makes no sense because I had to fill out the same amount of paperwork on both visits. Go to your primary physician if you can avoid using this company. I don't recommend them.

I left a review a couple days ago and forgot to add this, which I think is very important. These…read morepeople were not rude in fact they were very pleasant, and I think that is why this type of service is being accepted. While I think being kind and well mannered is a huge plus, it is not the only thing required in service, especially when it comes to medical care. I don't want my review to be taken as if these people we rude or bad people in anyway at all. I just feel as though patients shouldn't leave the room feeling that any questions were left unanswered, let alone none at all.

Customer service is impeccable, the staff is polite and engaging.I spoke to Sade and she was…read moreabsolutely helpful..I feel quite comfortable with Access Home care and expect working with them in the future

office is unprofessional, lack of communication, multiple times to remind them to send…read moreprescriptions to your pharmacy. long wait times. Staff talking unprofessional. Leaving dirty needles behind not clean up after stations. some decent visits but overall my rate stands.

I had an IV infusion therapy in this clinic. It was wonderful. I felt rejuvenated after the…read moreprocedure. Fun fact: the infusion room looks like a spa with a relaxing ambience and decor.

Bill was reliable and friendly. He was on time, and helped me in to the doctors. I longer drive so…read moreI need a driver to my appointments especially to my doctor's. His car was a nice dependable vehicle.

Extremely caring doctor. He reminds you of the Country Doctor that leaves no stone unturned. He's a…read moredoctor you can talk to about anything and you'll find He's there to help you He's a rarity in the field I highly recommend this doctor for his devotion and expertise. Just a good guy..

I absolutely love my doctor (Feinberg) who puts up with a lot from me. If I was just rating him,…read moreI'd give him 5 stars. Their office is the problem. It wasn't always but for the past 3 or 4 years (possibly ever since Crozier was bought out?) it is a miracle if I can get someone on the phone after holding for half an hour, after which time they now force you to leave a msg or hang up. This is a problem mostly with the phone option of "other" which would include Suboxone refills, which is an important part of Feinberg's practice. Also any other narcotic refills, calling to say you're running late, insurance issues, etc. I don't ever receive a return phone call letting me know that they are working on it or got my message - I just have to call around to the 3 or 4 pharmacies that are either where I live now or uses to live for an Rx to see if it has been called in and wait a week or two to hear back about an authorization for a test- that they make at their Crozier testing centers (bow over an hour away from me in Blue Bell) unless you know to ask them to ask for a specific imaging or whatever business. The best and worst experiences I had, however, were with the after hours answering service. The first time, it was 8 or at night and I was in Atlantic City. I realized I had forgotten one of my medications (I take 9... it's understandable) and it is one that if i miss by only a few hours I have incredibly scary and uncomfortable side effects from. We called the office and the woman who answered, an after hours answering service worker, went above and beyond for me. She somehow got in touch with Dr. F and I was able to make it with 30 seconds to spare at the pharmacy. That was years ago. A couple months ago, instead of my thyroid medication I take 50mcg of, I was given an Rx of the thyroid medication I take 5mcg of in a 50mcg dose. The generic names are almost identical. I had been taking it for a few days before I realized and was really freaked out about it. They had closed the office at 4 that day (a holiday Friday so Tuesday was the next time the office would be open) so I got the after hours person. I was literally crying, realizing I hadn't been taking my medication for close to a week and had been taking 20x the amount of the other. I have no idea how this happened but I was pleading and begging with her. Could she have been nicer? Yes. Was what happened her fault? No. She said she was not allowed to contact the doctors unless it was life and death and that she would get fires otherwise. Quite a policy change.

Great staff and nice facilities! Focused on what I needed. Very flexible appointments and easy to…read moretalk to about progress. Very interested in results.

Everyone in this office is very friendly, and the office is efficiently run as well. You are…read moregreeted on time and seen at the times your appointment is for. I've seen both Holly and Melissa and they are both super clear and helpful in helping you get the knowledge you need to heal. I spent more time with Holly, but both explained to me what was happening muscle wise in easy to understand ways. They provided treatment to me before and after knee surgery and were instrumental in my recovery. I recommend these two therapists for the knowledge and true desire to help, and I recommend this office for their professionalism and being efficiently managed.

My family decided to move my mom from a very expensive memory care facility in California to a new…read morefacility in Texas. I was pretty freaked out about how to move my 81 year old, wheelchair bound, mom with dementia. I did a search for possible transportation and found Flying Angels. I was still skeptical of using a service I found on the internet, but I am soooooo glad I set aside my concerns and engaged Flying Angels to help with the move. Maria was so organized and on top of booking the flights, the transportation and liaised with her doctor's office for prescriptions. And her response time was immediate. Even from a different time zone. I was really impressed with her professional handling of our move. The real star was Audrey. We called her Saint Audrey by the end of the trip. She was so calm and she told my mom lots of stories and engaged with and listened to my mom's stories (whether true or not). The trip was so smooth. I was so worried, but Audrey made sure my mom was happy and calm for the entire trip, even with a layover and a second flight from Dallas. Thank you Audrey for an easy trip to my mom's new home! In the attached photo, you can see that Audrey wrapped my mom in a blanket at the airport. We all joked that mom looked like Mother Theresa.

My husband was Injured while we were on vacation out of state...hospitalized ...in…read morepain...immobile....the Flying Angels came to our rescue! Amanda & Cyndi met every challenge with resourcefulness, compassion & expertise. Bed to bed... from NY hospital to Ca. rehab facility. We are so grateful to them & to Maria, who arranged the entire "rescue mission

If I could I would scream from the rooftops what an excellent company TBM is .I am a bariatric…read morepatient and I was very concerned about the company being able to accommodate me. The 1st time using the company the guys came on time and were confident and constantly reassuring me and at the same time letting me ask questions and chat away . I was overwhelmed and anxious and they just chatted away with me at the same time making sure IOK . I felt very comfortable and safe with them transporting. They were very polite very personal and just a nice bunch of guys. The continue to go above and beyond . I am so grateful for this company and their employees . I now know I can get to my appointment on time , safe and an enjoyable ride. Thank you to an amazing company TBM you guys rock !!!!