I was at Urgent Care yesterday because I couldn't get an appointment with my doctor. I had been…read moresick with a virus for a week and still not doing well. I was seen right after I finished the paperwork that they needed. Great staff They were concerned and thorough. I would recommend going here.

Told the front desk there was possibility they wouldn't be able to treat my problem and could I…read morefind out before paying. answer was no. paid $50 copay. saw nurse. nurse said she couldn't help me. I left. horrible place.

I came here and they were very quick compared to other urgent cares I've been too. I came with an…read moreinjury and they helped me out very efficiently. Jessica was super sweet and funny! But over all everyone I encountered were very nice and hospitable!

Waste of time and money. Told me to take ibuprofen and use icy hot for a muscle spasm.read more

After getting ferociously bitten by a cat, I had to visit this urgent care for some antibiotics…read more Considering the fact that I didn't have my wallet (license or insurance card) at the time, the staff were helpful enough with getting me checked in and seen. My one complaint is that the TV in the waiting room is LOUD, and you cannot hear a damn thing the employees are saying. Every time they called someone by their last name I'd have to go check to see if it was me or not. They didn't seem to really care that people were struggling to hear them, but also got mildly annoyed when folks didn't immediately jump up and respond. I also find it enraging that the entire outside/parking lot is covered in disposable masks. If you force people to wear them, you should have a staff member go out with gloves and pick up the piles of masks that assholes inevitably throw on the ground as soon as they leave. I think I counted 12 masks on the ground between the exit of the building and my car door.

I took a friend to this facility we arrived at close to 7pm on Thursday September 4. My friend was…read moresuffering from darkly colored urine as he believed he had a uti from drinking carbonated beverages and no water over a 6 month period. The poorly run facility was very unprofessional and unpleasant staff members had him give a urine sample in which 5 minutes later told him he had an STD /STI and told him to go to a Walgreens pharmacy which has been closed for the past 3 years in university of Delaware. The unprofessional nurse threw in to have your girl get checked for chlamydia. My friend was discharged without any paperwork just a sticky note in which she wrote the address to the Walgreens that was not in business. From there we called 24hr Walgreens on rt 7 bear . After getting no help we both went to Christiana Care Hospital in Christiana Delaware and waited til 4am to be seen . My friend was tested and it confirmed he indeed had a severe rare UTI NOT an sti . The doctor at the hospital urged me to file a report against the urgent care facility and find out who is running such an unprofessional establishment giving false medical diagnosis in which several members of my family are lawyers and I will be following up . I suspect they have thought we were uneducated and shall I say ghetto but to their surprise they will find out this is medical negligence in which well I'll have my report filed asap

People were nice, wait time was short but unfortunately I was charged $72 for a procare thumb brace…read morethat's $19.99 lol feel ripped off but whatever. If they offer you a brace say no just buy one yourself.

Left med express after no service and came here. Staff was friendly and helpful. They got us…read morechecked out quickly

Prayer is very important when you're dealing with the staff, Doctor/NP and even the manager. Jesus…read moreis you're friend indeed. Keep in mind don't stay with a doctor too long especially if your not completely satisfied remember it's your body and your health.

When a customer try and explain what they know about their insurance because they went through the…read moreprocess not the worker . She kept trying to tell me my insurance was Medicaid when my social worker said to me it's not just because it's has the Delaware social services on it the person would not listen to me he said I'm just trying to help you, but she wasn't over me and kept repeating herself like I don't know what I'm talking about. I would not be over anymore . She should have let me talk and explain my insurance

Went to MedExpress in Brookhaven, PA last week with my 5 year old grandson. It was 7:40 pm when we…read morearrived and the place was open til 8 pm. The receptionist greeted us in the waiting room because there were no other patients there. I stated that my grandson needed to be checked and possibly get something to settle his stomach. I told her that the purpura (red dots) on his face was from forcefully vomiting and that he had specks of blood in the stomach bile that he was throwing up. The receptionist said that she had to ask the doctor if he was willing to check my grandson. I asked why she had to check with him since we were the only patients and the office didn't close for another 20 minutes. I could see the male doctor in the back sitting at a computer. The receptionist came back to us a few minutes later and stated that the doctor refused to see my grandson and that there was another Urgent care in Springfield about 20 mins away that I could take him to. Since they weren't scheduled to close for another 20 mins I asked why the doctor refused to see him and her reply was that the doctor said he reached his quota for the day and therefore didn't have to see him. I told her to tell the doctor that I was not happy with his refusal and that I was going to report him. This occurred on Tuesday 3/18/25 at 7:40 pm. Because of this doctor's refusal to treat my poor. Sick little boy who just turned 5 yrs old had to sit in the hospital ER for almost 5 hrs. Why do places like your company exist other than to make the almighty dollar? I mentioned to my friends and neighbors in our large development down the street from your office and to the medical people that i work with (fyi- i have been a Registered Nurse for 30 years) and several have mentioned negative stories from their families and friends that have gone there. I will be calling the AMA and the State Licensing board this week to report this doctor for unethical practice. What happened to common decency especially with a child. Elizabeth Seefeldt RN, 833 Ridley Creek Drive. Media, PA 484-470-5208.

Was seen in good time and had everything I needed to get well quickly. Very good experience at…read morearound 2 pm on a Tuesday.

I used the service for a preop physical. On the first visit I was charged $260. The second visit I…read morewas charged $180 with the same service. When I inquired why the first visit was a higher cost. I was told there was an $80 first customer visit fee. This is something I should've been made aware of on my first visit. If I was made aware of this, I could've easily gone to my primary physician and and could have avoided this cost. It is an unethical practice to not make a patient aware of this additional charge for a first time patient fee. It also makes no sense because I had to fill out the same amount of paperwork on both visits. Go to your primary physician if you can avoid using this company. I don't recommend them.

I left a review a couple days ago and forgot to add this, which I think is very important. These…read morepeople were not rude in fact they were very pleasant, and I think that is why this type of service is being accepted. While I think being kind and well mannered is a huge plus, it is not the only thing required in service, especially when it comes to medical care. I don't want my review to be taken as if these people we rude or bad people in anyway at all. I just feel as though patients shouldn't leave the room feeling that any questions were left unanswered, let alone none at all.

I had the most efficient experience with this facility. I went in for an unscheduled visit for a…read morebroken toe. I was seen and fully out and under an hour. The staff was incredibly helpful and kind. The doctor on duty was in incredibly kind and patient. I would highly recommend coming back to this location.

Do not see Mark, the PA. A year ago I had a terrible cough after a sinus infection. He refused…read moreantibiotics, told me it was viral even after 3 weeks! A few days I saw my Primary, he gave me an antibiotic and a day later I was sooo much better. My husband went in today for an ear infection. He had actual puss coming out of his ear. I looked on it with my otoscope (I'm a medical assistant) , and it was murky. Guess what? Mark saw him, and refused antibiotics said something about he'd build a resistance at age 49. Don't go here, save your money see your primary care doctor.

First to start off with the office, staff was very personable and helpful. It looked very nice and…read moreclean and comfortable inside. I met with Tina who was my nurse practitioner and she was so polite and friendly and really took the time to listen to my complaints. She was very thorough in her diagnosis and I felt like she was way better than any other urgent care I had ever gone to. I didn't feel rushed and I feel like I was treated so well as a patient and I'm so very thankful that I ran into her today to address my health symptoms. Honestly, I would give this place 10 stars if I could, but since you could only leave five stars, I'm giving five stars. Thank you so much Tina for all your kindness and professionalism. I definitely will be back anytime. I need to go to an urgent care as this place is going to be on top of my list.

I walked Claymont Medical Center in August.Ear wax had built up in my right ear.The lady was alone…read moredue to an accident on 95.She took a pick and light to remove wax.After cutting my ear enough to bleed,she told me what to order on Amazon to fix it myself.I did that and now wonder if she was even qualified.My Medicare denied it saying I needed a referral.I used Silverside medical for 40 years,they charge 150 even if you have no insuranceClaymont billed my insurance 800 which I will not pay,its an obscene charge. B.N.- Claymont

My child had a prescheduled appointment for blood work, but the registration experience was…read moreextremely frustrating and disappointing. We arrived on time, yet there was no one at the registration desk, and patients began lining up. After waiting 10-15 minutes, the registration staff finally arrived. Our registration then took more than 30 minutes because the staff member repeatedly entered incorrect information, couldn't find our records, and spent time chatting with coworkers during the process. In addition, she appeared impatient and was unfriendly and dismissive throughout the interaction. My husband stayed with our child throughout the delay. Had I been there, I would have left and gone to Labcorp instead. I hope the office manager will review the registration process and provide additional training as needed to improve the patient experience.

This was the worst medical experience I have ever had. I went to Urgent Care after a fall in which…read moreI injured my back; I have localized pain that is excruciating. After I told Dr. Cannon about my fall and pain, he performed some "hip alignment"during which he asked me to move in ways that were very painful. After, he asked if he could refer me to a chiropractor or a DO for osteopathic manipulation. He did not order any tests to rule out a serious back injury and instead focused on "chronic pain" resulting from one leg being shorter. However, I was not experiencing chronic pain and made that clear. I did not feel listened to during the consultation and felt frustrated that Dr. Cannon dismissed my concerns and recommended I seek care with a field (chiropractic) which he personally admitted he himself would not pursue. The manipulations he performed have made my pain much worse, and I will have to seek intervention again.