Cancel

    Open app

    Search

    Direct RehabMed

    3.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Direct RehabMed

    Physical therapy

    Direct RehabMed Photos

    You might also consider

    Recommended Reviews - Direct RehabMed

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lee M.
    0
    11
    0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    You might also consider

    Verify this business for free

    People searched for Physical Therapy 119 times last month within 15 miles of this business.

    Verify this business

    Precision Spine Care - Tyler - Aaron K. Calodney, MD

    Precision Spine Care - Tyler

    2.5(22 reviews)
    2.2 mi

    I'd give five stars if the billing process hadn't been a total cluster lasting five months &…read moreculminating in me (a medical billing rep, myself) telling the billing supervisor exactly how much of a mess their process was, how it was billed incorrectly, how the attempt to correct this (I called in January to inform them that they had billed incorrectly & they stated then that they would refund the money to Medicare, reverse the charges to Medicare & would bill Veterans Choice like they should have in the first place.) was done incorrectly & how rude the customer service rep & the rep's supervisor were. The first 2 claimed the issue stemmed from their software limitations but were, in fact, errors made by humans. The statement we received also mentioned sending the account to collections even though 1) the account was marked current and 2) you can't collect from the patient if you have screwed up the billing - that's not how it works. Statements are a mess. Line items do not match up with the dollar amounts & actions attributed to them. (Ours says VA paid & was refunded but it was actually Medicare that paid & was refunded.) The date of payment was stated as two days after the refund - not sure how you refund money you hadn't received yet. After a total of 2.5 hours on the telephone trying to clear up the mess the billing supervisor conceded that the process had been botched & the attempt to correct had been botched (tho the rep had good intentions) & that it did, in fact, need to be addressed. Several hours after the call ended the billing supervisor called me to tell me that she had actually called Veterans Choice office personally & that they had received the corrected claim. I wish the gal in January had asked her superiors for help in correcting the errors. This all could have been avoided. The experience that we had in the office was stellar. Great consult with the doc. Friendly, knowledgeable staff. Helpful referrals person. (Denise was AMAZING at helping us navigate the Choice Program for the first time.) The surgery itself was great. The surgeon was great. PT was great and very caring considering he's an amputee & cannot ambulated as their average patient can. Hospital nursing staff was great except for the person "assisting" my husband out of his room upon discharge on Christmas Day. I was attempting to gather all of our belongings and she was barking at us to get going. We literally had 15 minutes from the time we learned he'd be discharged that day to him getting in the vehicle to head home. It felt like it was a mass exodus because they were short handed due to the holiday. (They discharged 90% of their patients at the same time as my husband.) I had been documenting his output of fluids and blood for two days already so it's not like they were overworked with him. They came in to give meds 3 times a day &checked his vitals at the same time. I helped him w/everything else that they normally would have. My husband is an amputee who had just had back surgery so I needed to make sure he was safely getting prepared to go (getting him dressed, getting his brace on, making sure he used the facilities before the drive home, etc.) while making sure I had all of our belongings. I've never experienced such treatment from any hospital staff before at any hospital discharge. (Including the VA!) To say we felt rushed is an understatement. Our first night home he spiked a fever so I called the hospital who told me to give him Motrin. (One, he has Addison's Disease so a fever can be a sign of adrenal crisis and two, Motrin is not recommended after back surgery as it can hamper bone healing.) I feel like if it had been any other time but the holidays none of this would have happened. Bottom line, the docs are great and know what they are doing. Don't have surgery around holidays and stay on top of the billing to make sure it's done correctly. (And hope you don't get the same lady that we did to bum rush you out upon discharge.)

    I was happy with my doctor at the Tyler office, which was why I drove 11/2 hours to my…read moreappointments. I cannot say the same for the front office. The communication with patients is not acceptable and leaving a voice message which is the only option available, does not mean you will get a return call. This was my experience more than once. At the present, I have been trying to have my records transferred since May 12. Again, speaking to a person is not an option and saying they will call back in 72 hours is not true.

    Photos
    Precision Spine Care - Tyler - Duane L. Griffith, MD

    Duane L. Griffith, MD

    Precision Spine Care - Tyler - Ellisiv Lien, MD

    Ellisiv Lien, MD

    Precision Spine Care - Tyler - Austin Harper, MD

    See all

    Austin Harper, MD

    Direct RehabMed - physicaltherapy - Updated June 2026

    Loading...
    Loading...
    Loading...