Dr. Lomotey is the best! She is thoughtful, kind and truly cares about her patients! I love her DPC…read moremodel, it makes getting in touch so easy! If my daughter has a rash, I can just text her picture and she can give me advice without me having to come in. It's really nice and convenient as busy a mom. I highly recommend Thrive!

Since Dr. Jacks retired I am disappointed with this office, leaving. Had the worst experience with…read morethe gal drawing blood today. She says she can't give me quotes on specific blood tests on Medicare which I had no problem with them for over ten years. After an exasperating argument she decided to give me the quotes with attitude. No need to put with this anymore.

0/10. I had the ultimate displeasure of having to speak with Alicia (the blonde gal who looks like…read moreshe may be pregnant, definitely hasn't slept in a while) yesterday and my, if she was the first person you have to come across, I'd never ever go to that office. However, I was there with my father and he's deaf so he has no idea what a b-word this lady is. Condescending and incredibly rude to boot. She kept telling me that someone had cancelled my dad's appointment and then tried to imply that *I* had, when I knew I had done no such thing. Then, at some point during our yell-fest, she said that they'd had to cancel the appointments for the nurse practitioner because of an emergency that came up and that they'd cancelled with the interpreter. A person who is neither me nor someone who is related to me or my father or anyone we even know. So now Alicia had given herself away - they cancelled with the interpreter but NOT the patient himself. What sense does that make?? And when I called to lodge a complaint about this woman, I was - tragically - transferred to the goon herself and she said that my complaint was "unproductive" and hung up on me. If the doctors/owners there see this complaint, y'all have my number and I'd LOVE to share more about what happened yesterday because I will be making sure everyone I know knows about your office staff and how they handle your patients (i.e. the money flowing into your office). I hope Alicia sees this too. And I hope that the office manager I was unable to speak to (she's on vacation for 2 weeks...) sees this and forces Miss Alicia to get customer service training because she is woefully lacking. Zero stars, would definitely *NOT* recommend the Landa location. I will be transferring my father's care to another doctor at another location. There's no way I want that woman near my parents ever again. Hideous hideous fool that she is.

Great doctor who actually listens. Hard to find Doctors…read morelike that. I drive from Converse to New Braunfels to see him. His nurse Rebecca on top of things with getting back to you or send prescriptions. Whole staff excellent highly recommend

Dr. Brock is a kind, wise, gentle doctor who is very knowledgeable and…read more thorough yet he keeps is appointments and does not cause a long wait. The office runs very smooth and that was a pleasant change from my previous doctor. Cannot speak highly enough of Dr. Brock. He is definitely a great choice! Lee Christensen

I have had the best experience at this Office and with my Doctor (Midwife) Tammy Huff. She truly is…read morethe most caring and comforting person. She cares not only about the baby but truly about you wether personal or physical. I'm truly happy she was the one who delivered my babygirl!

LOVE this place. Switched to here because the OB I went to before was so rude and hateful. Have to…read moresay I am SO impressed and absolutely love Tammy Huff. She is the best and the whole staff is super friendly and helpful I could not be happier and look forward to having my prenatal care taken care of here

Dr. Hickson is a great doctor of internal medicine and very respected in New Braunfels. She has…read moremoved and I hope to get her new address and info very soon.

I love Dr HIckson she takes her time to talk to you and discuss any and all things going on in your…read morelife. She really cares. Very rare to find a Dr. that really takes time with her patience's

My whole family goes here! We love all of the staff and physicians here! They do same day sick…read moreappointments and work with my frustrating insurance too. They go above and beyond to care for us and our pocketbook. I'm so grateful to have such a great team looking after me and my family!

Dr. Boeker is so wonderful and takes the time to listen to your concerns. We have received care…read morehere for our newborn for several months now and all the staff have been incredibly helpful getting us in when needed, relaying messages to the pediatrician, and returning calls in a timely manner.

I love Dr Overman, her office always runs on time I never wait more than a few minutes. The staff…read moreis efficient and through. Dr. Overman takes her time during any visits, she's a great Dr., takes the time to really look at all options.

This doctor has a very rude office - I have been trying to help my mother find a family doctor and…read moreI have all of her Health/Insurance information and the receptionist rudely stated that since she was over the age of 18, she would have to call herself. I asked if they were accepting new patients and she said that she couldn't tell me if they were accepting new patients or if they had any appointments available. This is the only Doctors office that I have come across that had a problem with a daughter trying to help her mother find a doctors to see. I think it is pretty common as parents get older for their children to help with health issues they might have. Definitely not a doctors office I would ever use.

Doctors and staff are great when you can get in, but currently has a 2 month wait for in person…read moreappointments. They are not great at returning phone calls and the last two times I have needed a referral it has been a nightmare. I have dropped them as my primary care and switched to someone I'm hoping will be better.

I made an appointment seeking a possible plan to continue my already healthy lifestyle after…read morebattling breast cancer. I am very knowledgeable of supplements, good food, choices, exercise, etc. The PA I met with, continually referenced her mother's breast cancer, which she noted recurred six times, and commented about her nearly the entire hour. Not very encouraging. When I told her, I already knew the things she was writing on the whiteboard, she didn't really seem to have much of a plan. I understand the process of getting blood work to see where my numbers are. But I also brought a notebook full of information, indicating my blood work from only 4 1/2 months ago, which she didn't even look at. I repeatedly told her I did not have blood pressure, blood, sugar, cholesterol, or any other medical issues. That the only medication I take is a hormone blocker since the breast cancer and mastectomy. The breast cancer hit me out of left field, and I do have a genetic mutation. She mentioned the IV therapy, which again, was not something I was seeking. I had a preventative style doctor up until a month before I was diagnosed with cancer because she retired. She was a former ER physician. This experience didn't even come close to the knowledge of my previous physician. Not to mention, I was not offered an opportunity to see the Doctor who oversees this facility. It's doubtful I will return

I have a few different things that I was disappointed about…read more I am disappointed that I was made to pay for a visit to discuss test results when it could've been discussed with me over the phone. Also this was a follow up "visit" from my annual. I have had this experience before and I was never asked to pay for my follow up appt and I was told "it's a part of your annual, you don't need to. It's covered." when I asked at Lone Star Medical why I needed to pay for a follow up visit, her answer at the front desk was "it's $25 :)". So I was like whatever, just get it over with. But I don't think that was fair. On regards to the provider care, I was told everything was fine -many things were, but not everything. I caught a low level for something on my bloodwork and a high one that's been alarming for me for a couple of years now and my provider just goes "it's not bad". But I do have several symptoms of something "unknown" and "undiagnosed" things that aren't normal. The wait times when I was scheduled and fasted was insane. The lab provider was amazing! 5 stars to her. In all senses. Great at her work and she deserves a raise! Also, I had recommended a friend so she could have her annual visit and we both are new patients, however, they never ever called her back to schedule hers. Of course she ended up going somewhere else. I just wish this town would have better options that take insurance and provide caring care. Not business care. My provider, however, the great things I can say is that she has an amazing personality and made me feel like home while in the office visit with her. However, communication after my appointment didn't meet my expectations.

I have been going to Lonestar Medical for over 10 years now…read more While no one really enjoys going to the doctor, Lonestar Medical makes it a breeze. I see Dr. Jay Gruhlkey and it is always a pleasant experience. You really have to appreciate his professional, yet laid back jeans and a button up shirt and cowboy boots, approach to medical care. He has never steered me wrong, and his bedside manner is outstanding. Listens to your issues, does not judge, and explores all options to treat your issues. Highly recommend him. He is hard to get in to see, but if you have time to wait, definitely try to.