BACKSTORY: Recently one of the springs on our garage door broke. Of course, both of our cars were trapped inside. In a pinch, I contacted another garage door company and made an appointment the same afternoon. They never came out that day, but did the following morning and replaced the spring. At the end, their repairman basically told me our garage door was in bad shape (drums shot, cable ready to snap, etc.) and quoted us $605 if we did it in the next 24-hours. Called Discount Garage Door for a quote to do the job. Chris was sent to my house within two hours and told me that the door rollers should be replaced, but that the garage door lift equipment was perfectly fine. He also asked who did the spring replacement t and told me that they were very undersized for my type of garage door. Fast forward a week and I am calling Discount Garage Door this morning to replace two springs that I spent $500 replacing less than a year ago because I believe that Chris and the company he works for are honestly looking out for their customers Thank you Chris, and thank you Discount Garage Door. read more

Very misleading pricing. Wouldn't tell me over the phone how much it would be. Technician called me at 8:50 am said he would be there in 20 minutes, two hours later he arrived. I asked him when he got there how much it would be. He told me $200, I told him to change the single garage door spring out. About 30 minutes later he said it was $350, I complained about the price, he took a whopping 5% off, making it $332. A one and done for me!!! read more

Crooks!! Stay away. They will promise you one number then try and charge you another! run away as fats as possible. Nate was the absolute worst! read more

My garage door shaft started flexing and hitting the ceiling. The service response was rather quick which was nice but all the tech recommended was a new garage door opener. He said my current one didn't allow him to set travel limits even though it clearly has a dial on the side for that. I even pointed it out to him but he claimed it wasn't for that. In the end, I asked him for a quote and he said he'd send one over in a few hours. The quote never came. I ended up tightening the chain on my own and fixed the problem. read more

They canceled our appt because we were getting other quotes. They acted like they were offended, we scheduled another quote. read more

They were quick to reply to my initial phone call. Unfortunately that was the only good part of my experience. Three garage doors were serviced and was told I needed one new one. Technician made it work for a day and came out again because it quit working. I hired a different service company who made a minor adjustment and I was able to return the new garage door opener purchased. It was over priced for basically the wheels lubricated and telling me I need to spend $500 on their new opener. read more

I needed a new spring. The guy who came out wanted to charge me over $750 in 2023 for all new cables and other parts. I just needed the spring. I was charged around $500 for the spring. Recently my garage door was acting up. Another repairman could not adjust the spring as they had removed the set screws so it couldn't be adjusted by anyone but them. Trotter garage stores told me that they are the only company they know of that does this. Well my door went off track 2 days after the attempted repair and now the whole thing is busted. read more

Discount Garage Door - Garage Door Services Near Me - Oklahoma City, Oklahoma

I want to correct my previous review. I received an email from Discount Garage Door today. I complained about the price I was charged for fixing my garage door due only to the fact putting a bolt in that had fallen out and of course I was clueless to that fact and less than 10 minutes I didn't agree with. That being said, Discount Garage Door was willing to charge me nothing for it That was never my intention at all and I have answered their email appreciative of the offer to do that, but more than glad to pay just a smaller amount than the $150 previously charged which they were given a check for that amount. But nothing is free, there fuel certainly wasn't free and they should be paid something. Thank you again Discount, but still happy to pay a different amount for the work. Respectfully, Rick Anthony. read more

Garage door spring broke ... I called Discount Garage Door and they had a technician to the house within 15 minutes. Work was complete in less than an hour. Our tech gave me maintenance tips such as spraying the spring with WD40 every 6 months. He advised springs are good from 10k-30k rotations (theirs are 30k) and that keeping it hydrated is the key to a long-lasting operation. Hated to need a repair, but the service was 5-star. Would highly recommend. read more

Charged us money to fix our garage which we did and within 2 weeks our garage door broke again. We asked if they came out to fix it again could they give us a credit. They told us NO. So we went with a different company. PAID FOR NOTHING!!!!!'. Save your money. Get it right the first time. read more

Scott was able to get to my house early. He explained the problem and serviced the whole system beautifully. I would definitely recommend Discount Garage Door. read more

Highly recommend. After having a different company come out and give me a quote on replacing my garage door opener and being quoted over $800 for a new one I was hoping I could find a better deal and I did with Discount. I was able to save a little over $250 AND it came with a five year warranty which this other company didn't offer. When I called to book my appointment with them the lady in the office also did everything she could to find any extra discounts to save me as much money as possible and that was truly appreciated. read more

Discount Garage Door - New garage door opener - Garage Door Services Near Me - Oklahoma City, Oklahoma

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They have replaced the garage door opener and springs on two occasions. Did a good job and even came out once for free when the opener settings went wonky due to power outage and surge. read more

Our garage door suddenly stopped working Sunday evening so I gave discount garage door a call first thing Monday morning. They had a repair technician out to us by 1pm that day who carefully explained what was wrong, all of our available options, as well as their recommendation with all costs laid out up front. They did not try to upsell us or make unnecessary repairs. The work was done quickly and professionally. I cannot recommend their services enough! read more

After a few missed appointments we finally connected. Install was flawless. Great company!! Good communication. read more

After years of using them specifically for residential doors, I invited them out to a new property of mine. The subcontractor Matt, was amazing! He helped turned a hay barn into a fully insulated, commercial garage! read more

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Looking forward to appointment they were helpful and had a good price when I needed a replacement seal read more

Discount Garage Door - Garage door off track and one panel completely separated. - Garage Door Services Near Me - Oklahoma City, Oklahoma

Called them and they said they'd be out in the evening on Saturday. They were double booked but they would be out to fix my damaged garage door according to the person I spoke with. I never saw them and I never got a phone call stating why they couldn't make it or if they'd even be able to make it the following day or during the week? I wasted the whole day waiting n them? I called "Big Red Overhead Door" and they were out within two hours and fixed my garage door and even included a military discount along with some preventative maintenance to the door free of charge. read more

This is Discount Garage Door's second visit. I searched them out from memory because they were outstanding the last time (4yrs) out. They didnt disappoint. Tech was super efficient and addressed every concern. Dont hesitate.. if you have garage door issues, this isnthe company you need. read more

Mitchell is a great communicator. I appreciated the quick response to my request! Thank you!

James W. came and serviced my garage door on a Sunday with no extra weekend fee. He arrived on time, was knowledgeable, helped me program my car to work with the garage door, and gave me weather tips to keep it working. I appreciate that he didn't push any products on me as well. Excellent service and I would recommend them to my family and friends! read more

As a repeat customer, I really expected better customer service than what I just experienced. I submitted a request for a quote to have adjustable vents installed into the lower panes of my 2-car garage door on Sunday, 05/26 and received this response: Thank you for submitting an inquiry on our Free Quote Form. Your information is being forwarded to our sales team. They will contact you soon. We appreciate your giving us the opportunity to take care of your garage door needs. If we can be of assistance, please do not hesitate to contact our offices. Again, thank you! Marilyn with Di$count Garage Door 405-525-DOOR (3667). Here it is Monday, 06/03: I just got off the phone with whoever it was that answered the call to see if I could get a response. The person on the phone asked for an explanation of my request and then very quickly said 'Oh, we don't do that'!! Maybe they should think about doing what I'm asking about instead of just dismissing me?? After all, they do make vents to be installed into garage door panes for ventilation!! read more

Great job! Quick response time, communication was great, service was superior, and price was quite reasonable. Highly recommend.

We had a broken garage spring serviced by Discount Garage and found every aspect of dealing with them to be very professional. We had the issue on a Sunday and spoke with Marilyn. She guided us on what to expect, and was extremely pleasant to speak with (keep in mind this was on a Sunday). Scott, who serviced the garage, was fast and extremely knowledgeable about anything to do with garage doors. I could've waited around and got other quotes and may have spent less, but I'm glad I didn't. This is a really good group of people and they know their stuff. read more

absolutely fantastic!! We had a spring break over Memorial Day weekend, called discount and spoke to Marylin who take care of us and had a tech out within 20 minutes. Scott was the technician that came out and completely retro fit our door in under an hour. The service is outstanding and the pricing can not be beat. I will forever use Discount and will highly recommend them. read more

We called on the weekend and was given a Monday time slot to fix the garage door spring. Fast, friendly service! The repairman does an excellent job explaining the service and warranty provided! The area he worked in was cleaned up and a sticker is attached to your door with the date of service! Cost is about what was expected after checking competitors. Definitely will be recommending this company to friends and family. read more

Chris Wood fixed our old garage door in 30 minutes! He showed up right on time, was effiecrnt, respectful, friendly and helpful. He walked us through everything he did and even came back at 7:30 pm on a Saturday night to make a few adjustments to fit our preferences. Will definitely go to them for any of our garage door needs in the future! 10/10 would recommend! read more

Definitely recommend. Josh came out and assessed my issue, gave me all my options, and had no problem when I wanted to go with the cheapest one first. He was straightforward, polite, and knocked the job out in no time. Will be using them for all my garage door needs going forward. read more

Hands down the best garage door company in Tulsa!!! Dustin runs an amazing company and takes care of his employees. We had a spring break and he sent out Jay that same day to fix it. Jay was extremely nice and professional while giving us some tips on how to maintain the door. Reasonably priced too! I'd recommend them to anyone that needs a garage door repaired or a whole new one!! read more

I had a 12 x 14 garage door get stuck half way open and bound up on a Saturday. Discount called me back Saturday afternoon and said they could have someone out Sunday morning between 10-12 which worked fine for me. They also said they don't charge extra for weekend work. Scott the service tech showed up and saw what I had going on and said it wouldn't be an issue getting it resolved. The cables unwound off the drums causing the door to get bound up and off track when it went to come down. The only damage was a bent hinge that needed replacement. He gave me a quote of $564 dollars which I thought was pretty high. He said one reason was because it was considered a commercial door due to the size. Anyway I agreed to the price as I needed to get it resolved. Scott did a great job and made sure everything was functioning properly. It took him about 1 hour to complete the job. Overall I was happy with the quality of the work accomplished but disappointed at the cost. Again I agreed to it before they started the job but for the amount of work he had to do and the time it took I think $564 is quite excessive. Not sure I would use them again and that is only because of their pricing. Thus the reason I can't give them 5 stars. read more

My garage door remote finally stuttered to a complete failure today, so I called Discount Garage Door for a quote to replace the entire opener, which was ancient, slow and not compatible with any replacement remotes I've been able to find. Marilyn answered the phone and was an absolute delight to speak with, she answered my questions and was able to, miracle of miracles, offer me a quote right there on the phone. Not what I'm used to when dealing with home repair businesses, and very much appreciated. She also was able to set me up with a same day appointment for the job. Eddie has just left and I'm very happy with the repair work, price and the entire experience. read more

I can't give a review for Discount Garage Door because they never called back to set up an appointment! I called their office and was told that a salesman would contact me. Never heard a word. I then asked my neighbor who they use, and called their company, Doortec. They were out the next day to explain our options, sent an estimate, and we ordered the door and opener. Then Doortec came out the next day to repair the cable on our 35-year-old door in 10 minutes! Looking forward to working with Doortec on the new door. Sorry DGD! I know things can fall through the cracks, but when your garage door doesn't work, your stuck. read more

They were quick to respond on a weekend. The tech was extremely helpful and polite. Highly recommend

Called on a Sunday, because the garage door at my dad's house wouldn't open. Jimmy was FANTASTIC. Arrived so quickly, and had everything working again in a half hour. Couldn't ask for more friendly, professional service. read more

A couple of months ago, Todd from Discount Garage Door came and installed a new garage door. He was friendly, very knowledgeable, and installed it quickly and efficiently. He cleaned up the area he worked in and left it spotless. The cost for a new door was what was expected. We recently had a slight problem and Todd came out again, quickly found the problem, and corrected it--at no additional cost. I'll definitely be recommending this company to friends and family. read more

Our garage door spring exploded a week ago, leaving us unable to park and/or really use our garage at all. Brian came out with 2 days and repaired it in less than 20 minutes. He was extremely informative and explained that the previous spring was not enough for such a large garage door and that this would keep happening. He replaced it with 2 springs and gave me tips on how to keep it maintenanced. A 5 year warranty was also included and the price was ridiculously affordable! Great service and price. Call these people! Very happy with our choice. read more

Our garage door broke during the recent ice storm. I called and got same day service, they even came later in the evening to accommodate my work schedule. Scott was amazing, very knowledgeable, knew what the issue was immediately, and even noticed a missing bolt in a completely different area. Pricing was extremely reasonable. I would highly recommend this company and Scott to help with your repairs! read more

This is the worst garage door company we have ever used. I understand some people may have a great experience with them but unfortunately we did not. We used them because they were the only company that responded after my normal garage people were booked months out. This was for a new install. We were not even living at the house. We needed it for security. The guy that came to give a quote and order the door was great. I paid for the door in advance no problem . A month later a different guy came to install and was not friendly at all and not sure he knew exactly what he was doing. He acted like he was lost. He informed me that a seal that I requested and paid for a month ago, had to be ordered and they would call when it was available. I had to call them back out a week later because most of the hinges and screws/bolts were loose. Same lost guy came out and tightened everything. He said he didn't know how he missed those items but he fixed it. After months of waiting and calls about the seal, I finally got an answer....it was sitting in parts. The same guy that installed the door came. Still acting lost but he did get it installed. I tried to explain to him that there were still loose parts on the door. He really wasn't even listening. Fast forward a few months and now we are finally getting to work on the house and start using the door. The cable comes off and one of the rollers is about to fall out of the track because it is loose and not straight. I call to have them come out to look and to please not send the lost guy. They came out the next day. The guy was nice and friendly. He takes a look at the door and and says that it is a maintenance issue not under warranty, that the rollers need to be lubricated because of all of the dirt and dust. We wouldn't have had so much dust and dirt if the seal would have been installed in a timely manner. Yes maintenance is needed but that does not explain the chain being loose and going in front of the door and many other issues I'm not going to list. He says it will cost $175 service call to lubricate and tighten (maintenance) the door. My husband and I were not satisfied with the diagnosis because we both feel like this was an issue stemming from the initial install and not having the seal installed when it should have been. The technician had it set up as a quote in case we chose to have it done at a later time. The next thing I know the technician leaves and I'm getting a call that we need to find a different company to do the repairs because my husband threatened the technician with an act of violence. That's when I got mad. My husband did not do that and never would do that. But I guess they didn't realize that we have cameras on the house that run 24/7. This was a very unnecessary event. read more

Jimmy was awesome! From the first phone call, everyone was courteous and professional. They had to come out after hours. Both springs broke on the garage door. Jimmy had it fixed in 30 minutes. I would highly recommend them and will definitely use them again if needed. read more

Honestly, was initially disappointed after the mixup with the technician and schedule. Left a poor review to reflect. The manager contacted us personally and fixed it free of charge and well after operating hours. Making it right and taking care of the customer isn't something most companies would bother to do after a poor review. I have to say, there is a bit of humility on my part, and I appreciate their efforts to live up to their repuatation by providing a good service. read more