Roy was super super helpful and got the job done so quickly. Definitely will give him a call again…read moreand i would recommend him to everyone that needs wheel repair.

If I could give 0 stars I would. We were backed into and our car needed a new door. This place…read moreordered the wrong door so it took 5 days longer and our rental car insurance expired leaving us without a car and no cost was knocked off. Hardly an apology. Our car was then broken into over the weekend while at the shop. The people cut the chord on our baby camera wired into the car. Even though camera was wired to car and the chord is clearly cut the body shop doesnt want to take any responsibility. States it was our fault. Car was also left completely dirty on the inside. But we are so fortunate they have offered to have us bring the car back to get it vacuumed out. Terrible service all around

In over 40 yrs of buying cars and trucks, I have never had an estimate be higher than the actual…read morebill. I am so happy with auto fix it. My estimate was 1600$ to repair a huge dent in my Lexus. The actual bill ended up being 1300$. Not only was the bill way under budget but the work was beautiful. I love it when I get more than was promised. What a wonderful company.

From start to finish, my experience was fantastic! Jennie helped me step by step with more than…read moreshe will ever know. As a business owner, you almost have to assume your customers know nothing and want help while not making them feel dumb and that is exactly how Jennie helped me. She made something that felt really hard to me, go smoothly. The work on the car was also excellent. Truly felt like I had a new car driving home! Thank you!

After searching for a local shop that was willing and knowledgeable enough to take on my 2008.5 VW…read moreGTI's multiple repairs, I found Meineke on Alpine. Anthony listened to me and didn't treat me like an idiot, followed up on the possibilities I had narrowed down, and that right there is enough to make me a loyal customer. Costs were typical for the repairs performed and he gave me a discount for paying with check, as well as honoring a verbal cost for a separate issue. She is running better than she has in about 8 years!

My tire started to shred this afternoon and I pulled into a business on 57 to wait for a tow truck,…read moremy husband happened to be close to the location in his semi. After accessing the tire, we decided it wasn't safe to drive on it, called a tow truck and with 15 mins to spare before closing, delivered the car here. They had my car up on mounts, 4 tires replaced and out the door without trying to sell us anything extra. I appreciate honest, prompt and friendly service!

This is the 2nd time with Jeep repairs and the Business is very reasonable in price and working…read morearound my Office life with travel. I am a military veteran and this is a veteran freindly facility and highly recommend. They are also open on Saturdays in which is rare for repair shops in the area...

If you think you got a good deal, think again! DO NOT EXPECT a refund of your $300 core charge they…read morebill you for separately after EBAY purchase. They tell you that damages to the wheel will be deducted from the core charge. Why would anyone need to buy a wheel if there were nothing wrong? They get you for an extra $150 and tell you that's normal. WELL, IT'S NOT. Competitors give 100% core money back as long as it is the same OEM wheel whether it is repairable or not. Inner lip bend, repairable at my expense apparently. SCAM!!! The pictures are of a wheel they claim may not be repairable and that they are taking a chance of it not being repairable and is the reason I am only getting half of the core money. Apparently, the massive building they are in in Michigan cannot straighten wheels, they only refinish them. Also, their core deposit email does state that I may be liable for some damages to be repaired but the charge would be between $50 - $75 (pictured too). They didn't do that either! This place gives you the illusion of a good deal but gets normal price as an end result. And the product I received was not the best quality. At the end of the day, I was scammed and the most I should be liable for based on their poor business practices is $75, not double. A rim company says they are going to charge you for repairs needed and take away from the core. That is ludicrous. That's like buying a remanufactured alternator from the parts store. They charge a core deposit too and refund that core when the core is returned. The Wheel Exchange states they are going to charge you to repair what failed. That just doesn't happen with the alternator from the parts store. It is called the cost of doing business and the price should have reflected what it takes to repair the wheel for someone else to purchase. Technically, I paid for the wheel to be repaired, I should get it back. This is very poor and unethical business practices. I would urge anyone that is considering making a purchase from this company be aware that what you think you are paying really will not be what you end up paying most of the time.

Unless you have perfect wheels to trade in AND buying the "SAME EXACT WHEEL" with no exceptions, I…read morewould stay away from Wheel Exchange. Once you pay up front the "BALL IS IN THEIR COURT" and they can manipulate the sale anyway they want and penalize you for anything they want. I just trade almost brand new OEM Cadillac 12 spoke rims for a set of REFINISHED chrome Cadillac Rims and because mine were Midnight Silver (A Special Color) and their wheels were chrome I was charged an extra $600 plus the original $1200, so I took a real bath. Then when I thought about wanting to cancel the deal and get my wheels back, I find that they have a re-stocking charge, and extra charge per wheel because they have been mounted on rims, etc., etc. The only thing I can add here is "BE CAREFUL AND KNOW EXACTLY WHAT YOU ARE DOING BECAUSE IF YOU DON'T......IT WILL COST YOU BIG TIME". I had a BIG Problem even after discussing my purchase with "Mitch" who NEVER told me their would be a $600 additional cost for switching the color even though my wheels were probably better than what I purchased!

Amazing and fast service! I would highly recommend Southwest Auto Service. They had fair prices and…read morewere so kind to me. I have taken my car to other shops around Grand Rapids and Allendale area and they are by far the best auto shop.

First time using their services, and wow! I am so pleased! They treat you like family. I made a…read morehuge mess up and put the wrong fluids in my car, they didn't make me feel dumb. They made me feel like family. I will be returning for all my car repair needs!! 10/10!! I would give them 10 stars if I could! Really recommend to all friends and family! Value on top of that, was so reasonable, and felt like a steal for how much they helped me out. Love this place!

Service was fast and effective. They found the problem and fixed quickly. Seemed slightly…read moreexpensive but quality of work was worth it.

They were nice, super friendly and quick. I was an out of tower and they saved my butt. Highly…read morerecommended by the locals.

they completely burned my phone caught it on fire the employee said they didn't have a loaner then…read moreI called manager the following day as he wasn't in that day he was kind of rude to me said he ordered a new phone but it won't be in for a few days I will be without my phone for 5/6 days I ask him why we can't just go locally to get a new phone he tells me that is not there policy so I have to be inconvenienced for a week for there incompetence will not ever be doing business there again

Noele helped me with an elderly friend last month. She was so kind and patient why we figured out…read morewhy her phone was not charging. So I went back last week to get her batteries for her watch only because Noel went out of her way to help us. She was fabulous!