Worst place in Jackson! They do not know what they are doing! Technicians are very ignorant and…read moremust YouTube videos on how to work on vehicles! Do not recommend!

What an Amazing team! One of my FAVORITE things is their pick up and drop off service they offer…read more It started from a phone call, I believe I spoke to Jake . His customer service made me feel comfortable to bring in my vehicle for some work done. As I was sitting there, waiting for my car to be worked on. I was able to witness how they conducted themselves from the customer service over the phone to even interacting with other parts delivery personnel and each other. I share this to say that I felt like I meet a genuine, honest, hard working group of guys. D, I already referred your team that same day. Thank you again. I DONT WANT TO SEE YOU, BUT IF I HAVE TO SEE SOMEONE THEN I WOULD DEFIANTLY PICK VISION TIRE AND AUTO *****

Our experiences at Auto Surgeon have always been top notch. Accurate diagnostics, quick and…read morecomplete repair. Never trying to upsell on repairs that aren't required and taking the time to fully explain and document each and every charge and detail. On our latest service I was pretty sure what we needed and of course I had looked online for what repairs should cost. Auto Surgeon was very much in range but because the communication and service (especially getting it done on time!) are so good, there was no reason in my opinion to try to track down a "cheaper" option, because I've found you tend to get what you pay for if you go for the lowball instead of the solidly fair and fast option you get at Auto Surgeon.

I stopped in very pressed for time, and Ayden got my truck in very quickly to check the brakes…read more The torx head rotor bolt had come loose causing a grinding when stepping on the brakes. He snugged it up and had me on my way lickety split! To top it off he said, "we don't charge for inspections". I was blown away. Kim was as nice as could be too. Auto Surgeon will get my business in the future and be recommended to others. Yay, Team Auto Surgeon. THANK YOU! Barefield28

I found Ryan's Auto Care on Yelp and decided to give them a try. I'm usually cynical about auto…read morerepair places but was very pleased with the service I received. I mentioned a few issues I had in addition to the main problem - wipers quit working. They looked my car over and found the problems, providing me with details and what could be fixed now and what could wait. They provided me details, cost, etc. and kept me apprised of progress. Additionally, they provided me a loaner car. This was a godsend as I was going to daily radiation therapy for cancer. I was so pleased with their care, I also asked them to give me an oil change as I knew it would be needed soon. I feel the cost of the work was very fair and will have the continue with the other things we found and put on hold. Great business!

Two great experiences. Fair pricing, keep you updated on status with texts and phone calls. If…read moreyou are looking for a shop to fix your students car I highly recommend Ryan's Auto Care!

Let me just start by saying these guys went above and beyond for my son and I, I am truly grateful…read more My son was having power steering issues with his vehicle, after calling around, I called L & S. Stephen looked to see if there were any GM recalls and made time between appointments for my son to drive out so he could run a diagnostic. Austin & Stephen ended up finding a safety adjustment bulletin that would cover this issue with the power steering. Even though it was taking business away from them, they wanted to help save me some money if they could. I have an appt. to get this safety issue fixed at a dealership thanks to these guys. Whatever is not covered at the dealership, I will be bringing my business to L & S Automotive. Thank you both so much. You are so appreciated.

Thank you L & S for saving me over $700 then the dealership in town w/ a lifetime warranty on the…read morepart rather then a 2yr. Steve, Dan & crew are professionals here.

Took the car in to get the muffler and exhaust replaced . And they had to lift up the car to do…read morethat and they never told us that the frame was rusted. And they had to see it when they had it up in the air . They replace the muffler and exhaust which they never should have . They should have told us that the frame was bad at that point . Disgusted they even check checked out our brakes front and rear and said they were bad and they were not . The only thing they were right on is they said a wheel bearing was bad and one was that was the only thing

I have been going to this shop for more than 20 years, always had a great experience. I was a…read morelittle apprehensive this time as I found a new owner but I thought a new owner would not make a difference. I was very wrong! I asked them to replace brakes in our Lexus Nx200t. They charged me to replace both brake pads and rotors, front and back. The brakes were functioning normally but the car started making a squeaking sound whenever I was turning right. They agreed to look into it but I had to take it back twice; the first time they sent me back although they told me to come on a Monday morning. After the second visit, they said that my wheel bearings needed replacement and the squeaking sound had nothing to do with the brake job. I argued that the sound came only during turning sharply, but they were dismissive. I took my car to Doc's automotive, and they were surprised that the brakes had not been greased. Doc's Automotive fixed the noise but I had to pay a good amount of money, which included three hours of labor. I need to mention that the Lexus came with a lock for lug nuts and they used unnecessarily high torque to shear the lock and lug nuts in the front wheels. Doc's automotive said that the back ones were crushed and new wheel lug studs had to be put in. I will never go back to this store again.

True situation. I am from Kalamazoo area and was visiting a friend in Hastings. On the way, my…read morepressure sensor light illuminates. I get to Hastings and since I have to drive back, I want to make sure it's only because of the cold weather that I lost pressure. I called my friend who then called Brian's Auto at 4:40 on a Friday after Thanksgiving. I rolled up and within minutes my tires were brought up to pressure. I was blown away by the whole situation being that easy to remedy and for free! I will be back to buy my next set of tires. Thanks!

If you are looking for a hometown person to buy tires or get your car repaired you can't do better…read morethan Brian's Tire. The owner is not from Detroit, Chicago or New York. Brian VanAman lives right her in Hastings. Brian's team works hard to do the job right. They have a great selection of Goodyear and Cooper tires and have ASE certified technicians. Honest, locally owned and pride in their work are a great recipe for a successful business. If I need service or tires when I am in Hasting, I know exactly where I am headed.

TLDR: 1-VERY POOR COMMUNICATION-while total price reasonable…read morethey totally incorrectly quoted price 2-HAD CAR WAY TOO LONG FOR A 1 HOUR SERVICE-3 days 3-DID NOT DO INITIAL SERVICE REQUESTED-did rear instead of front differential 4-Overfilled fluid-required service at other shop 5-Front desk person not helpful, manager condescending even though I have plenty of mechanic experience Called to have front (and if necessary rear) differential fluid change on kid's AWD car due to front axle binding while making turns. We were quoted $160 for this service by phone and text. LJ at front desk accepted car, we did not hear from them for more than 24 hours. Daughter received text stating cost would be $250 including a "diagnosis fee", and she declined to sign (I had diagnosed the problem). On phone they then said they only changed REAR differential fluid (NOT what we asked for or were quoted) and front problem persisted-we were polite during this time. We were then quoted additional $200 for front diff service. We went to store, LJ was at computer and said "It will be a minute" while we waited.... After 2 minutes he finally looked up and engaged with my daughter, then went to get manager. Manager mostly pleasant but only addressed me (owner daughter standing right there) and was condescending when I asked specifics regarding the work to be done stating "you let me handle the mechanics of the car". They finally did the front diff/transmission fluid change at a "discount" of $150 after having car for 3 days! Checked and they overfilled fluid by at least 1 quart. Had front diff serviced again at another shop.

I went to this place as my brakes were squeaking a bit. Turns out there's nothing wrong. Most other…read moreplaces would have needlessly replaced or pretend to replace the pads. There are still honest people and I will come back here for service.

Had them change out a part that bigger commercial places wouldn't do for me unless they replaced…read morethe rest of the suspension components too. I'm in school and was quoted prices such as $3,000. I bought all the components for around $200 necessary for the job, but didn't have the ability to do one part. The guys were nice here. They even offer discounts for students. Hard to find honest mechanics these days. Worth it.

Brought my car in around noon and it was done that afternoon. Price was fair, service was great…read more 10/10