As a business using this company is a no go. I hated it. Didn't even have it a month. THEY ARE NOT…read moreGOOD WITH BUSINESSES!

These people openly harass their customers with junk mail no matter how hard you beg them to stop…read more Their internet is good but their cable is awful. The guide has hundreds of channels and pay per view that you haven't subscribed to and you have to scroll through to try to find something you can actually watch. Plus there's an advertisement at the bottom of the guide that you constantly land on and have to scroll past. If you have satellite or a better cable provider, they are okay for internet only. HOWEVER you WILL BE harassed with advertisements trying to get you to sign up for more services and you cannot get them to stop. Have called many times asking to get removed from their mailing list and each time I call they tell me there is no record of me ever asking to be removed but they will do it for me THIS TIME. One time I asked to be removed from their solicitation list and the guy told me that he gets junk mail all the time and just throws it away. Wow... horrible, horrible business practices.

Candra was so helpful to me today so sweet and funny I am silly but she understood my crazy morning…read moreshe is amazing you are blessed to have her on board thank you Candra your the best everyone always so kind and very helpful Candra have a blessed week love keep up the best customer service

The poor quality will not allow you to receive the value you pay for. Service goes out almost daily…read moreand I was told to call every time this happens; I shouldn't have to.

The service was great at first. But recently the outages kept getting worse. I eventually switched…read moreto another service. Hopefully it doesn't get like that.

Around the first week of July this year a company installing fiber optic cable cut my Mediacom…read morecable line from the road to the service box at the curb in front of my house on Dearborn Ave in Columbus, Ga. My wife and I made several attempts via phone to try to get help in this matter because my wife has to have internet in order to perform her job from home. She works for a major health insurance company here in town so this is very important. Around the second week in July I made another call for help and spoke with Erin (Not sure if that is how she spells her name) and every time I tried to tell Erin of the inconvenience this was causing Erin just kept getting louder and louder saying if I would listen to her long enough she could tell me what may be happening. Just absolutely talking over me while I was saying we were loyal customers of over 20 years and now paying $386 a month for landline, cable, internet, and DVR. A very polite and professional technician came out but all he could do to get us up and running again was to run a cable from our service box at the road to another customer's box in our cul-de-sac 3 houses away from mine. This cable passes over parts of 3 front yards and 2 driveways. For more than 6 weeks if we get a lot of rain we have to pull the cable out of a drain. The cable also loops up between my drive and my next door neighbor's. If I don't go out occasionally and stretch the cable to the box I'm afraid the Mediacom cable could get attached to a vehicle going in and out of the driveway to the house and damage to body of the vehicle. There was one day around July 13 or 14 where I arrived home from a doctor appointment only to discover a Mediacom tech blocking the entrance to my driveway. I sat for a few minutes waiting to move and he did not. I parked on the curb and approached the truck he was sitting in. His window was down maybe an inch I guess so he could blow his cigarette smoke out the window and was obviously avoiding interacting with me. I asked what he was doing and he said inspecting a buried cable. He never rolled the window down and never got out of the truck in fact the only thing I could tell he succeeded at was smoking a cigarette and blocking me from parking in my drive. Tech didn't give his name but was a male caucasian with black hair and black beard. On July 19 I went to the local office to ask for help. Only 1 clerk that I can tell is waiting on customers and though she is very polite and attentive unfortunately she bears the brunt of unhappy customers. She went to the managers office at least 3 times while I was there to see if they were available before eventually telling me that the manager was on a conference call and that I should have someone at my house later that day or the next. Never happened. On Friday August 21 I went to the local office again to turn in all of our boxes, router, and anything else associated with Mediacom. Because they were "Transferring resources" from one location to another somewhere close to Wynton Road the office computers were down for the rest of the day and they could not receive my equipment. I had to go back On Monday August 24 to turn in the equipment. On Wednesday August 26 I decided to call Mediacom to make sure they knew I had turned in the equipment and got a receipt and to express that I did not want to be charged for any service that was not provided anyway since the office could not that my equipment on August 21. I was speaking to Garrett on the phone for Mediacom. Garrett told me twice that there was no balance left on my account. When I tried to tell him that the cable is still in front of parts of 3 front yard and 2 driveways he kept cutting me off and saying they would work on it. Talking over me like Erin did. $386 dollars a month in charges for terrible service is totally unacceptable. Seems that Mediacom doesn't mind collecting payment for less than subpar services but when it comes to loyal customers asking for them to hold up on their end and giving examples of poor service they don't want to listen. I am giving a 1 Star for my rating only because I can't give less.

Poor coverage. Slow speed and if there's an outage they will do whatever it takes to make it seem…read morelike it's your fault, even after bad weather. Probably because if they miss coverage they are suppose to not charge you for those days.

I've had this service at my apartment for maybe a year and they have never billed me correctly,…read morethey keep sending me faulty equipment that I have to keep sending back. Of course I have to send it back in a timely matter or they'll charge me $150. Customer service with this company is a joke they consume your time. Purposely they forward your call from person to person country to country. They'll even imitate being management I haven't even been told by a manager that my services were correct it and that was a total lie.