I have had to use the body repair service several times in the last 10 years, top notch service…read moreeach time. All I had to do was tell my insurance who I was using. Steve had pictures and estimate turned in before I even called them back. He did a great job, and anytime I called to check, everyone was friendly and let me know what was happening. I have always trusted them and wouldn't think of using anyone else.

Steve Dodgen has always done a great job when our vehicles have needed repairs! He and his family…read moreare such pleasant and helpful people. We appreciate their help so much!

Joe, the owner of Johnson Collision made our car look new again. He went above and beyond what we…read moreexpected. I recommend Johnson Collision. They do an amazing job. The quality was excellent and the customer service was top notch. Joe even washed and detailed our vehicle, including cleaning our windows. Good job Joe. Thanks

Mark was absolutely amazing. i had a one car accident when i ran along a cable wire fence to…read moreavoid hitting he semi in front of me. the entire driver side was taken out...side mirror, both doors, driver side door handle. could not even get in on driver side. when took car for estimate Mark was so gracious and fixed my car so i could get in on the drivers side. when i finally got my car to his shop, it looked like it had just come off the showroom floor. it was absolutely beautiful. i highly highly recommend Crain auto body if you need your car's body repaired. very honest and up front and great to work with. i cannot thank Mark enough for the wonderful job he did.

I cannot thank Mark and his crew at Crain enough. Our truck was rear-ended on 74, traveling to…read moreAsheville. The hitch and bumper were smashed, and this meant we could not tow our camper back home to Phoenix. With less than a week to leave for home, our insurance company and a (unnamed) national body shop was less than worthless. So we looked around for a local body shop, and found Cran Auto Body. Mark came through quickly with a very reasonable estimate, was incredibly reassuring and explained the whole process to me. Even pointed out things he could reuse and did not need to buy. Super honest guy! The insurance company actually agreed with his full estimate! He got us on the road with a new bumper and hitch in no time, and we got home safe and sound. Very high quality work, factory OEM parts and everything. I hope to never have to use him again, but if any of you need that level of work, Crain's is the way to go. Also, a PSA. Always buy local, never go to the Walmarts of the world if you need quality work. Unless you need a whole lot of toilet paper in a hurry. In that case, go to Walmart. Though if you are in that kind of situation you perhaps need to rethink your life choices. Otherwise, buy local, spend local. You won't regret it.

My wife and I recently ran over a steel ladder that had fallen off another vehicle. I had no way to…read moreavoid the ladder without causing a collision with other nearby traffic, so we ran over it causing much damage to the front of the car and its undercarriage. Being new in the Greeneville, TN area, we had no idea which Auto Body shop to place our trust in. J & G Auto Body Shop checked out good as I did my research and reviews, so I took our car to their shop in Greeneville. The shop has been at this site for years and is a family-owned business. We met with the shop manager, "Jacob" who took time to inspect our damage and provide an estimate for my insurance company. Jacob ordered the needed body parts and scheduled the repair for the next week. Jacob kept his promise as to damage estimate, time needed for the complete repair and was totally professional and honest from start to finish. My car was tied up a very short time and repaired as promised. We couldn't be more satisfied with J & G's professionalism, honesty and timely service and working well with our insurance provider. Everything you could hope for when you need auto body work. Hats off to J & G Auto Body for a job well done! J & G earned all 5 stars! Jim and Carol H. Greeneville, TN.

They went above and beyond to help me get my car fixed when someone hit me unexpectedly. They…read moreactually care about the work they do and helping others.

My car looks AMAZINg!! So thankful to Rob and his crew for…read morepainting my Chrysler 300c. It had some small body problems that they took care of and painted it the exact same color. I feel I got more than I paid for. Thank you

Job felt rushed and the quality shows. If you care about your car, I wouldn't recommend this place…read more They did a single-stage paint job on my first car and it turned out great, which is why I brought in my dad's truck next. Unfortunately, the second job was the complete opposite. The paint initially looked good for the first week, but shortly after it started chipping and flaking badly. Where the paint has failed, you can clearly see the old color underneath, which tells me the surface wasn't properly sanded or prepped. There are also visible streaks and uneven areas in the finish. Inside the car, basic care wasn't taken either--no seat covers, and when picking it up the interior was covered in dust. What's frustrating is that this could've been a good job if it wasn't rushed. Painting a vehicle takes time and prep, and skipping those steps shows very quickly. The staff seemed convinced the work was acceptable, but the results say otherwise. I wouldn't have written this if the first car hadn't turned out so well. That's what makes this disappointing. Quality is inconsistent, and unfortunately my dad's truck paid the price. Should I mention items in my vehicle that went missing by the time I went to pick it up? Why would you all steal cologne from my dead dads truck...? C'mon!

Paid Randy's $1500 to fix driver's door on our 1999 GMC Denali. This was the original estimate but…read morewhen they found a used door we were told the cost would go down. We'll, it didn't change. After about a month the door began to sag, became hard to open and close, leaked rain and air. When we asked that Randy's make it right we were told they told us this would possibly happen and it would be about $1000 to fix but the written estimate and final bill did not show any disclaimer. Couldn't get the owner to call me back to discuss our options. Had another body shop fix the issue for $230. This is not a trustworthy business!

My family and I were on vacation when we had a mishap with one of our car windows. The guys at…read moreRandy's were so generous to us through the whole process,they practically treated us like family. I would highly recommend them to anyone.

This place treated me like royalty during a recent fender bender repair. The owners and employees…read morewent well beyond the normal to attain parts in record time , and got me back on the road ASAP. I would HIGHLY recommend East TN Collision for any and all vehicle repairs. They are trustworthy and totally customer oriented.

I took my car in because of a mystery "damage" to my car. Everyone was very professional and well…read moreorganized. Scott came out to give the estimate for "damage". We all had a good laugh when it was discovered it was just bird poop and not "damage". Imagine my embarrassment. However, Scott was not condescending for my foolishness, but cleaned my car to reveal no "damage" at no charge. Thank you.

Myers saved our vacation! A rear end bump to our Honda Odyssey was just bad enough to prevent our…read moreliftgate from opening. When you travel with dogs who ride crated in the rear, the liftgate function is essential. Myers had me operational for the rest of our vacation and we didn't have to leave our dogs in NC! Thankful for caring, honest hardworking people who are willing to help someone in need! Beth & Dean Myers are THE best.

Waynesville Body Shop did an excellent job repair my vehicle to like new condition. I was kept…read moreinformed about everything going on through the process. When I picked up my vehicle, it was washed and detailed. I can't speak highly enough for this business. Thank you Rick and Alice.

Rick did an excellent job repairing a scratch that I needed quickly. Since I only had one car, he…read moregraciously offered to take me home and then pick me up when done. And his was the lowest bid.

Jonathon is a fine young man and a man of his word. I highly…read morerecommend him and his company. Thank you Jonathon for being very kind, courteous and professional. If you want excellent work at an excellent price contact Mobile Auto Clinic!

Came right out, repaired my ac and left me with the tool used to fill up the R134-A if/ when it…read moreleaks back down!