We can't say enough about Robert and the professionalism he displayed during and after the sale of…read moreour home. After the sale he took the time to advise us on property we were interested in on the other side of the state through a private party. His assistants has been invaluable. This industry is blessed to have someone so devoted to his clients.

Thanks Robert for helping us get a great deal on our new home. I will be contacting you on our…read morenext purchase or sale.

Laura is a data based real estate agent. She set a fair price for our house and we sold quickly…read morefor nearly the asking price. Her follow-up is impressive she updated us after each visit by a prospect from any realtor. She was always available. As the house moved to a quick closing (2 weeks) she moved everything along and helped in every way possible. Great service from a great agent.

We used Laura Harris Hodges (for the second time) to sell our home. She was, again, outstanding to…read morework with. She did a great job of helping us price it right and setting up the sales process. The drone video she created for us was amazing! We got a full price offer within 4 hours of listing it! She was exceptional through the negotiating and closing process. We are so pleased we picked her again, since we always competitively compete to select real estate agents. We cannot say enough good things about how professional, thorough, and experienced she is. She is thoughtful, and knows how and when to push-back (gently) if her client is being unreasonable or maybe making emotional decisions instead logical ones (she helped us through some tough spots where we needed to stay calm and sell on!).

We moved from Southern California to the tri-cities last November. Our son recommended Keelie…read moreWagner and we love her! We had to be in So-Cal after we got our house in escrow and Keelie was WONDERFUL helping us on the Kennewick end so much! Her recommendations for painters, garage floor finishers and so many more were spot on! Her great recommendations was such a huge help!! I can not recommend her highly enough! If I could give her a hundred stars ..... I would!

We were shopping for a house from out of state. Julie Nelson was great about accommodating our…read moresuper tight house hunting windows as we had to fly up (drove once, yikes!) Thanks for helping us find this amazing home!

We love our home and really enjoyed the build process. Our problems started when we had a warranty…read morefix of our front porch. It was a battle between Varsity and the sub contractor as the sub was not going to fix their shotty workmanship. Side note: my neighbors are having the same concrete issue and are experiencing the same issue with getting it fixed. After a couple months the sub finally fixed their work but in the process tore up our front lawn, damaged several feet of newly installed concrete curbing, damaged our landscaping and sprayed concrete all over the front windows and some oily spray up the side of the house and bushes. I called Gabby, who was handling the situation, and text her pictures of the damage. She called back to inform that she will call the sub contractor. She called us back to inform they knew they had caused damaged but never told anyone. Gabby informed they would fix everything. They sent out Kaden Landscaping to fix the broken sprinkler heads and he was none too friendly. Then they repaired some of the holes in the yard with new sod. At our own expense we had to have the house front and side cleaned due to concrete splatter, concrete dust and some oily substance. We also had to repair track marks in our lawn from the subs equipment. This was four months ago. I have called and text Gabby about the rest of the repairs but she will not return my calls or text. I am hoping this review will get the ball moving to get our repairs made.

Piper was our agent when we bought our house in 1991. She was terrific then, so naturally when it…read morewas time to sell, we reached out to her again. Piper is the best! Selling a home is never easy, but she definitely kept it seamless and made sure everything got done, on time. With her knowledge of the market we got a great stager (Sharon Atchison), priced it correctly and had multiple offers in a week! Piper is simply the best local realtor in the Tri-Cities.

my name is Dakota Cline and i work for Bekins moving and storage. I recently had the pleasure of…read moredoing work for one of pipers clients. the client I worked for had nothing but good things to say about piper, she said she was extremely helpful and responsive and even helped do some touch ups with paint and other things inside the house to get ready to sell. being that I also serve people in the process of moving i feel that these are very important qualities and should be considered when looking for a realtor.

Shawn was great to me and my family. She helped us find our new home. She listened to what we were…read morelooking for and followed through.. I highly recommend her to sell or buy a new home..

I honestly can't say enough good things about Shawn - as first time homebuyers we had SO many…read morequestions, wanted to see every house under the sun, and were really worried of being taken advantage of. Shawn made herself completely available to us at our every convenience, despite her crazy busy schedule, meeting us before and after hours to accommodate our schedules and showed us every single home we wanted to see. She was so knowledgeable and so helpful - even talking us out of homes she didn't think were the best fit for us. It was really important to her that we had a quality home that would last, have great re-sale value, and that there were no hidden surprises once we closed. Lo and behold, she found us be perfect house, made sure we had the best inspectors, and even worked several perks into the contract. Best realtor in town!

We started looking for homes about a year ago with Jeremy Asmus through Kenmore and appreciated him…read moreso much on our way to finding the perfect house! He was always on our side and helped make our first home buying experience as simple and stress-free as possible. He was fantastic about answering all our questions and giving us good advice. Jeremy was always available for home tours on a moments notice. He was prompt with his responses and always seemed prepared. We would recommend him to anyone!

I recently joined the Kenmore team because I was tired of being a property manager. I brought them…read morea completely remodeled property. Everything was freshly painted inside and out. When I walked through it with them, we discussed how they would be a little move in cleaning cleaning, since everything was brand new. I expected that agreement to be honored When I got the cleaning bill, I was dismayed. I was charge for full cleaning as if it was a move in disaster. WhenI inquired they told me three cleaning staff had to mop the newly painted already mopped floor five or six times. That is a complete fabrication or they were milking the job. I had a witness with me before they cleaned and took pictures so I disputed this claim. Kenmore operations refuses to do any kind of dispute, resolution, even though we discussed the lower cleaning rate, New customers might want to check out the dispute resolution process as so far my emails are ignored by the operations manager, with no response after disputing for two months. My issue is basic principle. I do not like it when people take it advantage of me or not honoring agreements. I am keeping my eyes open as this is my first experience with Kenmore Team. I have had to work with the operations team on Appliance Repair, and we have had a modicum of success there. I am just I'm unhappy about the lack of dispute resolution and complete lack of communication regarding my concern. I guess I'm just supposed to suck it up when they thrust bills on me that I don't agree with.

We had a custom home built in 2012 and Tracy and Steve stand behind their work. The home was built…read morein four months so we really had to make our change orders i.e. we added a few windows to the design and changed the flooring from carpet to wood, quickly. We have been very pleased with many of the choices we made especially the custom green beige stucco color. Stonecrest has a show room of tile, carpet, cabinets, etc. so it's easy to pick out the colors and match them to different rooms. We appreciated all the options and advice from everyone at Stonecrest. This is the first home we had built and it was a learning experience but there are always a few things that we could have changed in hindsight which is the case with building.

Our new Stonecrest home was built/finished several months ago (January) and we're very happy with…read morehow it turned out. The process of going with a custom builder instead of a spec home is very different and much more stressful. Most people don't understand this fact and have unrealistic expectations of how working thru issues should be handled. Tracy and the staff of Stonecrest, along with Ken Poletski from Community Real Estate did a good job of helping us navigate the process from start to finish. The end result is that we live in a beautify new home. Considering all the ups & downs while building a house during the fall/winter months, we have already recommended Stonecrest to others.