Quick appointments, short wait time! Easy to get too Very patience, very Helpful with special needs…read morepopulation Thank you so very much

I am only giving this establishment 4 stars because of a person whom wasn't so pleasant, however…read morethere are two Young ladies who made this review earn the 4 stars, their names are SÍLVIA and CRYSTAL. They are truly amazing at what they do and at customer service. They are the reason why I am still a client at this clinic. They need not to be overlooked, rather be considered for any immediate promotion. They turned a misshapen by another employee who is not knowledgeable in any of her work, to the most pleasant visit a person can have. Kudos to Sílvia and Crystal for your diligence, care, and willingness to help out patients by any means!

Lenox Hill staff are professionals and especially Kelly and Brandon from radiology. I had questions…read moreand they answered all my to put me at ease. Definitely recommend Lenox Hill in Westchester.

Went in for a walk in visit. I needed an xray done for an employer and was greeted pleasantly. I…read morewas accommodated by the staff, seen in quick timing, the facility was clean and overall had an awesome experience. Thank you to the professional warm lady at the front desk. She's was awesome and helpful.

2 weeks and this establishment refuses to send exam information to my doctors. My life is in…read morejeopardy now because of how unprofessional and disgusting this establishment is. I have to expose myself to even more radiation now with a new ct scan because my results are no where to be found and no one answers the phone. Horrible horrible place. Avoid this place like the plague and DO NOT let your health rely on them. Find a new radiology facility.

If you have another choice don't go here. their wait time is…read moreridiculously long. i had a 10 am appointment I didn't get my mri done till 12:30 pm. The staff really isn't that nice either they are kind of stand offish especially at the front desk. they don't even smile. They don't have full attention when speaking to you. They don't explain things in detail and couldn't even find my id card. overall bad customer service.

I've been to the NJ Imaging Network Englewood Cliffs location more than 10 times in the past, and…read moremy previous experiences were fine. However, what happened today (Friday, April 24) was honestly shocking and very disappointing. I had two MRI appointments scheduled -- one today around 5 PM and another on Sunday (April 26) at around 11 AM. I arrived just 1-2 minutes late. When I walked in, a staff member named Cindy was chatting with coworkers about personal matters and completely ignored me. After signing in, I waited about 5-6 minutes with no acknowledgment, and had to approach her myself. I asked if it would be possible to combine both MRI appointments into today since they were the same type of exam. She responded in an impatient tone, barely making eye contact, and said it wasn't possible, giving vague reasons. The waiting area was almost empty at the time. A couple minutes later, she changed her stance and suggested that I move today's appointment to Sunday instead, saying it would make more sense so I wouldn't have to come twice. That sounded reasonable, so I agreed. However, when I tried to confirm that both exams could definitely be done on Sunday, she suddenly said she was "not sure" and would need to check. This was extremely frustrating. If it wasn't certain, that should have been clearly communicated from the beginning -- not after asking me to change my appointment. At that point, I decided to just proceed with today's appointment instead. Then she told me it was "too late" and that I was already 15-20 minutes late, so they couldn't accommodate me anymore -- even though the delay was largely due to her lack of responsiveness and conflicting guidance. Also, there were barely any patients in the office, so it didn't seem like a capacity issue at all. Does she really has right to cancel my appointment because of her conflicting guidance and miscommunication? Is there working practice and guideline for front desk staff? It is worst experience I ever had. The staff was not doing her job correctly. The entire interaction felt disorganized, unhelpful, and dismissive. Her attitude was impatient and unprofessional throughout, and it seemed like customer care was not a priority. This was by far the worst experience I've had at this location, which is unfortunate given my many prior positive visits. I hope management takes this feedback seriously and improves staff communication and professionalism.

Everything about this imaging facility is fantastic. The wait time is never long and the results…read moreare always the best.

Extremely satisfied with my experience at Belis 5D Imaging! Christopher was very professional and…read moreknowledgable and did a great job at explaining every step taken :) the lady there was very sweet as well. I loved the pictures , I 100% recommend.

got pictures in 5d and videos so cute and fun experience I recommend. they also have beautiful…read moreartwork pieces and teddy bears you can put the heartbeat in

They are very professional and understanding. They take care of different medical issues one may…read morehave and the have doctors as well too on premises.

Toslima Jahan !! What an amazing representative I had the…read morepleasure to speak with today. She was extremely helpful in solving ALL of my issues in a day!! Toslima was caring, attentive and very friendly and professional. Just wanted to take the time to say Thank You

Went in for an ultrasound on a Saturday morning. Had to wait a bit, but Cynthia my technician…read moreapologized for the wait and was very caring and professional. The waiting area is modern and pleasant with plenty of natural light, lots of seating, magazines and bottled water. Compared to other imaging centers that make you feel like you're waiting in a cave, this one is refreshingly nice.

I recently had a bilateral diagnostic mammogram and third mammogram done at the 61st St location…read more(425 E 61st St) for the first time. I was sent here by a breast specialist at NYP. I used to go to Lenox Hill Radiology at 66th St. before. People were nice, but the wait time was about 50 minutes. I got there about 15 minutes earlier, but that did not help. I waited in the waiting area first, then I was moved to a closet-like room, where I stayed and waited, and waited. My biggest complaint is the bill. They billed my insurance more than three times the price Lenox Hill Radiology bills. Both providers are in my network, I have the same insurance, same CPT codes for the procedures, but the price difference is huge. At Lenox Hill Radiology I paid for the same services last year in July $214.98 (bilateral mammograms to aid diagnosis), and $171.77 for third mammogram. Now I am being charged $1,389.66 for the same mammograms. This is insane. Are these medical providers allowed to charge as much as they want? It looks like they are. If you have a deductible, be prepared to pay $$$. I am not going back.

I have cancer I was a biopsy and mammogram!! I was screamed…read moreat other patients, and I was almost assaulted.

These people are truly awful. I work in healthcare and it was impossible to get the care that I…read moreneeded even with my expertise knowledge. They botched all of my insurance information even after I spent hours on the phone with them, lost my referral order and claimed they had no idea what I was talking about and after all of that I ended up leaving without the test I needed which will delay my care because after speaking to my insurance about billing they wouldn't provide care without upfront payment (that insurance assured them I did not owe). I've never seen a more disastrous healthcare clinic.