For this particular Montefiore location, the address listed here (3400 Bainbridge) covers a lot…read moredifferent specialties and a lot of doctors - about 9 or so floors of doctors offices, practices, modalities, labs, radiology etc.
And I get it - Montefiore gets a lot of flack, a good amount is deserved, but not everywhere and everyone in Montefiore is deserving of ridicule.
Long story short, I needed to see an orthopedic doctor for a surgery I was to have. Montefiore has such a reputation, that I went the NY Presbyterian route for said surgery. After some run around and some horrid staff, I decided to try my luck here and I was glad that I did - just a shame that some in Presby are not as good as you'd think.
I had to see two different doctors here - a neurologist & the orthopedic surgeon. One on the main floor and the other on the 6th floor. Everything with the neurologist went well and it was off to the orthopedic to get seen, get surgery, and for a follow up and likely beyond.
Keep in mind, this is the first surgery of any kind for me so this was not my normal situation. The actual surgery was done at another location, but the doctor is also based out of this one.
From the front desk staff to the nurses/PA's to the doctors themselves, I had no complaints about anything. Everyone was friendly, accommodating, welcoming, and answered any questions/concerns I may have had. They also understood that this was my first time doing this and despite researching as much as I could online, I did have said questions. I despise rudeness and was prepared for it, but none was found to my surprise (certain Presby locations however need basic lessons in how to be kind).
This is a busy building located across the street from the children's hospital. As previously stated, there are over 9 floors here, so perhaps I got lucky, perhaps there's some places in here that are abysmal, perhaps not everyone in this facility should be judged on the actions of a few - I respect peoples experiences as we all have different ones, but I can only comment on my own.
The general area is a madhouse with traffic, construction, and lack of parking. They absolutely love to give tickets out in the immediate area, so parking can be tricky. The lot directly next to this facility isn't cheap, but from what I've heard some of the practices can validate your parking. The other lot across from the main hospital is larger and I'm unsure if that validation also includes there - best to ask first if unsure.
They do take your temperature upon entering and the offices I was in did practice 'social distancing' with the waiting room chairs, 6 feet apart signs, and the rest of it during covid times.
Say what you will about Montefiore in general - I've also said harsh things over the years from experience myself, but they came through for me here and everything was excellent. Presbyterian dropped the ball with me and that's something I won't be forgetting, but everything with these doctors and staff was great. Monte doesn't have the best name in medical care overall in the general area, but I do firmly believe that not all of Monte should be judged based off the inept few who deserve that reputation. There is some places, staff, doctors, etc that are great and are worth it. That is a lesson I learned from this experience. I won't ever prejudge here again.